Phlebotomist (Inner Sunset)

One Medical; San Francisco (CA); Hybrid; USD 36,000 - 39,000; Full time

Benefits offered by this job

Paid sabbatical

Free One Medical memberships

Employee Assistance Program

Medical, Dental, Vision plans

Pre-Tax commuter benefits

PTO cash outs

401K match

Emergency childcare credit

Maternity/Paternity leave

Life Insurance

Disability Insurance

Malpractice Insurance

UpToDate subscription

CME stipend

Rounds – learning

Discounted REAL conference

Job summary

One Medical is seeking a Lab Services Specialist to provide venipuncture and extended scope clinical support in our Inner Sunset office in San Francisco. You will work closely with a diverse team to ensure patient care remains primary, handling specimens and supporting the care team both in-office and remotely as needed.

The role demands active phlebotomy certification in CA, strong communication, and the ability to navigate multiple software systems while delivering compassionate,

Qualifications

• Active phlebotomy certification to practice in CA and 6+ months of relevant experience as MA/Phlebotomist.
• Strong written and verbal communication skills.
• High School Diploma or equivalent.
• Proficiency with typing, internet navigation and multiple software systems.
• Experience working on collaborative, multi-disciplinary teams (remote teams a plus).
• Ability to display confidence and instill trust during collection.
• Proven persistence through change and quick learning.
• Experience with extended scope care (non-blood collection, EKGs, vitals, ear lavages, vaccines, PPD, swabs).

Responsibilities

• Provide best-in-class venipuncture services from pediatrics to geriatrics.
• Perform/assist with extended scope duties (non-blood collection, EKG/ECG, vitals, ear lavages, vaccines, PPD, swabs).
• Maintain proper labeling, handling, processing, inventory, and sterilization of tools.
• Assist with clerical duties, patient messaging, lab case follow-ups, and medical records review.
• Master tech stack (Slack, G-suite, Zoom, 1Life EMR) to collaborate with team.

Skills

Phlebotomy certification

Communication skills

High School Diploma

Computer proficiency

Team collaboration

Customer-focused care

Adaptability to change

Extended scope care experience

Education

Phlebotomy certification (CA)

High School Diploma

Tools

1Life EMR

Slack

G Suite

Zoom

Job description

About Us

One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on‑site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years.

In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we’re building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive.

The Opportunity

As a One Medical Lab Services Specialist you’ll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. Reporting to the Operations Manager and collaborating closely with our diverse team of providers and administrative assistants, you’ll be an integral part of our patient’s primary care team both on a local office level and as a part of your larger district. You’ll utilize the highest quality standards to perform specimen collections and processing, while providing a personalized and calming experience for our patients. You will use a growth mindset to navigate the rapidly changing technology and workflows that keep us on the forefront of modern day healthcare, all while providing best in class, human-centered care to our patients.

You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect.

What you’ll work on:

• Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics
• Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals,ear lavages, vaccines, PPD tests, and swabs
• Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization
• Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting
• Master our technology suite including, but not limited to Slack, G-suite, Zoom, and our Electronic Medical Record System 1Life, in order to interact with team members and complete daily work

These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management.

What you’ll need:

• An active phlebotomy certification to practice in CA and at least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment
• Strong written and verbal communication skills
• A High School Diploma or equivalent
• Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
• Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus)
• A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care
• A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks
• Experience with extended scope care including but not limited to non-blood specimen collection and processing, EKGs/ECGs, vitals,ear lavages, vaccines, PPD tests, and swabs preferred

One Medical is committed to fair and equitable compensation practices

The range for this role is $26.25 to $28.25 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/

This is a full-time role, working 40 hours per week (8 hour shifts), Monday to Friday between the hours of 8:00 AM to 6:00 PM based in-person with our team and patients at our office at Inner Sunset located at 840 Irving Street.

One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire:

Taking care of you today

• Paid sabbatical for every five years of service
• Free One Medical memberships for yourself, your friends and family
• Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues
• Competitive Medical, Dental and Vision plans
• Pre-Tax commuter benefits
• PTO cash outs - Option to cash out up to 40 accrued hours per year

Protecting your future for you and your family

• 401K match
• Credit towards emergency childcare
• Company paid maternity and paternity leave
• Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance
• Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance

In addition to the comprehensive benefits package outlined above, practicing clinicians also receive

• Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%.
• UpToDate Subscription - An evidence-based clinical research tool
• Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education
• Rounds - Providers end patient care one hour early each week to participate in this shared learning experience
• Discounted rate to attend One Medical’s Annual REAL primary care conference

One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.

One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

Your work schedule could be subject to change based on business direction at any time.