Phlebotomist III Site Lead

QUEST DIAGNOSTICS INC; Corpus Christi (TX); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Day 1 Medical, supplemental health, &d

Retirement plan with company match

Education assistance through MyQuest

Annual incentive plans

Career advancement opportunities

Job summary

Quest Diagnostics Inc. is seeking a Phlebotomist III Site Lead in Corpus Christi, TX. The role runs Monday through Friday, 7:30 AM to 4:30 PM, with occasional weekends on a rotational basis. The position involves drawing blood, preparing specimens for lab testing, and leading a team at the PSC/IOP site.

The ideal candidate will have strong phlebotomy skills, the ability to coach staff, and ensure accurate data and compliance with procedures. Competitive pay and benefits are offered.

Qualifications

• Phlebotomy experience with patient interaction and specimen collection.
• Ability to lead and coordinate staff in a clinical setting.
• Comfort with processing lab paperwork and data entry.

Responsibilities

• Collect specimens according to established procedures, including drug screens and biometric screening.
• Lead daily operations at a PSC or IOP site and supervise other PSR staff.
• Ensure accuracy of patient data, test orders and billing information where applicable.
• Maintain phlebotomy logs, inventory, and compliance with safety policies.
• Provide coaching and onboarding support for new staff and coordinate with other teams.

Skills

Phlebotomy experience

Team leadership

Job description

Job Description

Phlebotomist III Site Lead - Corpus Christi, TX, Monday to Friday, 7:30 AM to 4:30 PM, with rotational weekends

Pay range: $23.10+ per hour

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best-in-class well-being programs
• Annual, no-cost health assessment program Blueprint for Wellness
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 'MyDay' off
• FinFit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• and so much more!

Represents the face of our company to patients who come to Quest Diagnostics, both as part of their health routine or for insights into life-defining health decisions. The PSR III – Site Lead draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR III – Site Lead has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful,safeand accurate manner. The PSR III – Site Lead will direct daily activity at a Patient Service Center (PSC) or In-Office Phlebotomy (IOP) and leads more than one PSR on site. The PSR III – Site Lead can provide coverage at multiple locations for multiple roles. The PSR III – Site Lead must ensure that daily activities of the Patient Service Center/Mobile/Long Term Care/In-Office Phlebotomy are completed accurately and on time. The PSR III – Site Lead demonstrates Quest Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to work and direct daily activity in a doctor's office, a patient service center, in a house call environment, long-term care or as business needs dictate. Must be able to step in for a PSR II and lead one or more PSR on site. Will be required to act as a coach, mentor, instructor, resource advisor for new employees and provide effective onboarding services to new clients. They will also act as point of contact to staff on-site and provide regular input to the group lead or supervisor. The PSR III – Site Lead may also focus on working with customers who have a high complexity and/or volume practice with a specialized focus requiring outstanding phlebotomy skills. In addition, these practices require a higher level of customer-facing skillsincluding;verbal and written communications, problem-solving, and collaboration with multiple functions, such as Sales, Laboratory Testing Services, IT connectivity, Billing, and Logistics due to their specialty and or complex test orders. The PSR III – Site Lead must be capable of handling multiple priorities in ahigh-volumesetting.

Responsibilities

• Collect specimens according to established procedures. This includes, but not limitedto: drug screens, biometric screening, and insurance exams.
• Administer oral solutions according to established training.
• Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems or directory of services.
• Responsible for completing all data entry requirements accurately including data entry of patient registration; entry of test order from req or pulling order from database; managing Standing Orders.
• Enter billing information and collect payments when required, including the safeguarding of assets and credit card information.
• Data entry and processing specimens including labeling, centrifuging, splitting, and freezing specimens as required by test order.
• Perform departmental-related clerical duties when assigned such as data entry, inventory, stock supplies, and answer phones when needed.
• Read, understand and comply with departmental policies, protocols and procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, Automobile Policies and Procedures, Employee Handbook, Quality Assurance Manual); and ensure that all staff members follow instructions.
• Perform verification of patient demographic info/initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
• Assist with compilation and submission of monthly statistics and data.
• Maintain all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs.
• Complete training courses and keep up-to-date with the latest phlebotomy techniques.
• Travel to Territory Manager meeting if held off-site or off normal shift.
• Participate on special projects and teams.
• Stay up-to-date on company communications and assist with the distribution of technical information to the work group.
• Perform Point of Care (POC) testing at those sites where needed and the complete training/competency