Phlebotomist II Site Lead

Quest Diagnostics; Rancho Cucamonga (CA); On-site; USD 32,649 - 36,093; Full time

Benefits offered by this job

Medical, dental & vision insurance

401(k) with company match

Paid vacation and holidays

Education assistance

Job summary

Quest Diagnostics is hiring a Phlebotomist II Site Lead in Rancho Cucamonga, CA. This role involves collecting specimens, verifying data, and maintaining phlebotomy logs. Candidates should have at least three years of experience and a state phlebotomy license. A competitive pay range of $23.70 – $26.20 per hour is offered, with additional benefits like health insurance, vacation time, and a 401(k) plan. Join us and contribute to quality healthcare service!

Qualifications

• 3+ years of phlebotomy experience, including pediatric and geriatric collections.
• Keyboard/data entry experience is essential.
• Must be flexible and available for weekends and holidays.

Responsibilities

• Collect specimens according to established procedures.
• Administer oral solutions and process specimens.
• Verify patient demographic information and ensure correct labeling.

Skills

Phlebotomy skills

Customer service

Data entry

Effective communication

Education

High School Diploma or Equivalent

Job description

Phlebotomist II Site Lead – Rancho Cucamonga, CA

Monday to Friday, 8:30 AM to 5:30 PM, with rotational weekends.

Pay range: $23.70 – $26.20 per hour. Salary offers are based on relevant skills, training, experience, education, and applicable certifications. Successful candidates may be eligible for an annual performance bonus.

Applicants must hold a state phlebotomy license. (Quest does not accept NHA licenses in CA, WA, NV.)

Benefits Information

• Day 1 Medical, supplemental health, dental & vision for full‑time employees working 30+ hours
• Best‑in‑class well‑being programs
• Annual, no‑cost health assessment program Blueprint for Wellness®
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 “MyDay” off
• FinFit financial coaching and services
• 401(k) pre‑tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy‑up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• and so much more!

Responsibilities

• Collect specimens according to established procedures, including drug screens, biometric screening, and insurance exams.
• Administer oral solutions according to established training.
• Research test/client information and confirm and verify all written and electronic orders using lab technology systems.
• Complete data entry requirements, including patient registration and test orders; manage standing orders.
• Enter billing information and collect payments when required; safeguard assets and credit card information.
• Process specimens: labeling, centrifuging, splitting, and freezing as required.
• Perform departmental clerical duties such as data entry, inventory, stock supplies, and answering phones.
• Comply with departmental policies, protocols, and procedures; ensure staff follows instructions.
• Verify patient demographic information and signatures, ensuring correct labeling of tubes.
• Assist with compilation and submission of monthly statistics and data.
• Maintain phlebotomy logs, including maintenance and temperature logs.
• Complete training courses and stay current with phlebotomy techniques.
• Attend territory manager meetings as needed.
• Participate on special projects and teams.
• Stay updated on company communications and distribute technical information.
• Perform point‑of‑care testing at required sites; complete training/competency evaluations per SOP.
• Mentor and support new employees, assisting their transition into the PSC environment.
• Assist with periodic inventory counts and report shortages to leadership.
• Prepare schedules for the assigned workgroup or PSCs.
• Communicate professionally with clients to resolve issues and document critical problems.
• Ensure staff follows safety protocols, wearing clean lab coats, gloves, and face shields as required.
• Assist supervisors with implementing SOPs for phlebotomy services per Quest guidelines.
• Maintain a clean, well‑maintained facility; report necessary repairs to leadership.
• Serve as coach, mentor, instructor, and resource advisor for new employees and staff on‑site.

Qualifications

Required Work Experience:

• Three years of phlebotomy experience, including pediatric, geriatric, and capillary collections.
• Keyboard/data entry experience.
• Flexible and available for weekends, holidays, on‑call, and overtime.
• Reliable transportation, valid driver’s license, and clean driving record.
• Ready to travel and cover multiple locations with minimal notice.

Preferred Work Experience:

• Minimum two years in a Patient Service Center environment.
• Customer service experience in retail or service environments.

Physical And Mental Requirements

• Lift light to moderately heavy objects (1–40 lbs; >40 lbs requires assistance).
• Stand or sit for long periods; perform repetitive tasks with dominant hand.
• Travel required.
• Extensive use of phone and PC.
• Fine dexterity, talking, walking, balancing, bending/kneeling, pushing/pulling, reaching/twisting.

Knowledge

• Commitment to Quest Diagnostics Policies & Procedures and Everyday Excellence Guiding Principles.
• Effective communication in English.

Skills

• Deliver quality, error‑free work in a fast‑paced environment.
• Work independently with minimal supervision.
• Excellent phlebotomy skills, including pediatric and geriatric.
• Superior customer focus; transparent communication with peers, supervisors, and patients.
• Handle multiple priorities in high‑volume settings.
• Make decisions based on established procedures; exercise good judgment.

Education

• High School Diploma or Equivalent (Required).

License / Certificate

• Phlebotomy certification (required in California, Nevada, Washington, and Louisiana); preferred otherwise.

Qualified applicants with arrest or conviction records will be considered for Employment in accordance with applicable fair chance ordinances, including the Los Angeles County Fair Chance Ordinance, the Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. Quest believes that conviction records may have a direct, adverse, and negative relationship to the job duties, such as accessing company property, information, assets, and products; accessing customer data or confidential information; and partnering with other Quest employees and customers.

About The Team

Quest Diagnostics honors our service members and encourages veterans to apply. We do not accept unsolicited resumes from agencies and will not pay agency fees for unsolicited resumes sent by agencies.

Equal Opportunity Employer: Race/Color/Sex/Sexual orientation/Gender identity/Religion/National origin/Disability/Vets or any other legally protected status.