Phlebotomist II

Octapharma Plasma, Inc.; Atlanta (GA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Formal training

Medical, dental, and vision insurance

Health savings account (HSA)

Flexible spending account (FSA)

Tuition Reimbursement

Employee assistance program (EAP)

Wellness program

Paid time off

Personal time

Job summary

Octapharma Plasma, Inc. is hiring in Atlanta, GA for a donor center role focused on phlebotomy and plasma collection. You will perform venipunctures, operate plasmapheresis equipment, ensure donor safety, and maintain the highest quality standards.

Training is provided, with strong emphasis on compliance and customer service. The role requires ability to follow procedures, work in a fast-paced environment, and provide an excellent donor experience while maintaining product integrity and safety.

Qualifications

• High school diploma or equivalent; willingness to learn and grow in a fast-paced health care setting.
• Excellent customer service and communication skills.
• Able to read and follow procedures and safety protocols.

Responsibilities

• Ensure total operation complies with state and federal regulations (FDA SOPs, OSHA, CLIA, GMP) to maintain high production standards and facility compliance.
• Maintain high level of customer service and donor experience aligned with company values.
• Keep work area clean to uphold a professional environment.
• Verify donor identification and maintain donor confidentiality per SOPs.
• Set up and prepare all equipment for venipuncture and plasmapheresis.
• Label units and samples accurately.
• Perform venipunctures and plasma collection with a focus on quality and safety.
• Operate plasmapheresis machines; respond to alarms and document exceptions.
• Monitor donor conditions; ensure donor comfort, safety, and plasma product quality.
• Maintain safety and product quality by proper donor screening and procedure handling.
• Disinfect and dispose of biohazard waste and worn equipment; clean spills per safety protocols.
• Perform routine calibration/maintenance on plasmapheresis machines; replace equipment as needed.
• Report unsafe conditions to management; maintain inventory and replenish supplies.
• Mentor Phlebotomist I and support training efficiency; may serve as a designated trainer.
• Troubleshoot machine alarms/QCs; perform daily/monthly quality checks.
• Collaborate with Quality Assurance on donor floor performance and CAPA implementations.
• Assist with storage room organization and FIFO inventory management.
• Perform other related tasks as assigned.

Skills

Phlebotomy

Customer service

English proficiency

Education

High school diploma or equivalent

Tools

Venipuncture equipment

Plasma collection machines

Job description

your ability to help donors and patients,

and your access to professional opportunities?

We’re growing fast.

There are so many ways Octapharma Plasma can enhance your life and your career. Our strong growth is creating great learning and career development opportunities throughout our company, and especially our donation centers. Because you’re someone who loves to learn, enjoys people, and has a real heart to help, we encourage you to join us as a:

This is What You’ll Do:

• Ensures total operation is compliant with state and federal regulations (e.g. FDA approved
  Standard Operating Procedures, OSHA, CLIA, and GMP) to maintain the highest production
  standards and ensure facility compliance.
• Maintains high level of customer service and positive donor experience in line with company
  values and culture.
• Maintains cleanliness of work area to ensure a clean and professional environment.
• Reviews and confirms donor identification and maintains donor confidentiality per Standard
  Operating Procedures.
• Sets up and prepares all equipment and disposable supplies for venipuncture and
  plasmapheresis procedure.
• Labels and ensures each unit and samples are labeled accurately.
• Execute venipunctures and plasma collection, maintaining the highest standards of quality and
  safety.
• Operates the automated plasmapheresis machines, including response and evaluation of all
  machine alarms and alerts, donor adverse events, document exceptions, etc.
• Monitor donor conditions, employing techniques to ensure donor comfort, safety, and the quality
  of plasma product.
• Maintains proper ratio to ensure donor safety and to quality of product.
• Disconnects donors and handles the disposal of biohazardous waste and contaminated
  equipment, including cleaning spills and following safety protocols.
• Performs daily, weekly, and monthly calibration/maintenance of automated plasmapheresis
  machines and removes and/or replaces equipment from service, if needed.
• Reports all unsafe situations and conditions to management.
• Maintains/stocks adequate inventory and replenish supplies on plasma carts.
• Responsible for mentoring Phlebotomist I and may be assigned to drive training efficiencies to
  ensure timeliness and compliance and may be assigned as a Designated Trainer.
• Responsible for troubleshooting machine alarms/alerts and perform QCs routinely (defined as
  daily/monthly).
• Partners with Quality Assurance on overall Donor Floor performance (favorable performance
  observations, CAPA implementations and continuous improvement initiatives).
• Assists with storage room organization and performs assigned tasks following the First In, First
  Out (FIFO) method.
• Performs other job-related tasks as assigned.

This is What It Takes:

• High school diploma, or equivalent (GED) required
• Any specific certification or licensing based on State requirements.
• Minimum three (3) months’ experience in a medical or health care environment or equivalent
  combination of education and experience preferred.
• Must have completed documentation of training appropriate for duties, prior to performing duties
  independently.
• Ability to speak, read, write (legibly and accurately), and understand English required.
• Ability to understand and follow written and verbal protocol required.
• Basic computer knowledge and skills required.
• Able to make accurate and complete documentation.
• Ability to read and interpret documents, such as safety regulations, operating and maintenance
  instructions and procedure manuals required.
• Ability to function effectively in a fast-paced environment with frequent interruptions.
• Demonstrated consistency and reliability (good attendance, punctual, apply full effort throughout
  shift, flexibility with assigned schedule) required.
• Ability to work daytime and evening hours, weekends, holidays, and extended shifts on a frequent
  basis required.
• Ability to perform venipunctures required.
• Employee possesses enhanced collaboration and adaptability skills.

Do Satisfying Work. Earn Real Rewards and Benefits.

We’re widely known and respected for our benefits and for leadership that is supportive and hands-on. Managers who truly want you to grow and excel.

• Formal training
• Outstanding plans for medical, dental, and vision insurance
• Health savings account (HSA)
• Flexible spending account (FSA)
• Tuition Reimbursement
• Employee assistance program (EAP)
• Wellness program
• Paid time off
• Personal time

More About Octapharma Plasma Inc.

With donation centers and team members throughout the U.S., Octapharma Plasma, Inc. collects plasma to create life-saving medicines for patients worldwide. We are growing at an impressive pace, and so is the positive impact of our work. Our community relies on teamwork, compassion, and expertise to get things done the right way, while making a meaningful difference in the lives we touch.

INNER SATISFACTION.

OUTSTANDING IMPACT.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.