About the Role
A Phlebotomist I provides customer service and skilled specimen collections, ensuring the validity and integrity of clinical specimens. Performs blood collections by venipuncture and capillary techniques for all age groups, executes doctors’ orders correctly, and handles special and legal specimens. Works in a fast‑paced environment exposed to biohazards. Performs clinical duties in accordance with population‑specific guidelines and National Patient Safety Goals.
Minimum Job Qualifications
- Licensure or other certifications: –
- Educational Requirements: High School Diploma or GED.
- Minimum Experience: –
Preferred Job Qualifications
- Preferred Licensure or other certifications: Certification in phlebotomy preferred through an approved certification organization (ASCP, National Phlebotomy Association, American Medical Technologist, National Performance Specialist, National Healthcareer Association).
- Preferred Educational Requirements: –
- Preferred Experience: Previous laboratory experience as a lab assistant.
NGHS Core Competencies
- Show Vulnerability: trust others, assume positive intent, be emotionally accessible and transparent, acknowledge weaknesses, request help, accept feedback, forgive others, give benefit of the doubt.
- Display Empathy: seek a deeper understanding of others, ensure inclusion, accept others without judgment, show concern for wellbeing, consider human impact before decisions.
- Demonstrate Courage: speak truth, act when difficult, address conflict quickly, commit to difficult conversations.
- Demonstrate Radical Listening: understand others’ viewpoint first, listen for the unsaid, ask probes, confirm understanding, accept others’ perceptions as truth.
- Promote Teamwork: treat others with respect, encourage and support coworkers, value contributions, prioritize team success, seek common ground, cross‑boundary collaboration.
- Hold Others Accountable: communicate clear priorities, clarify less important tasks, provide reinforcing feedback, give immediate corrective feedback.
- Strive for Continuous Improvement: seek daily improvements, experiment with new ideas, push through obstacles, embrace mistakes, strive for better tomorrow.
Job Specific and Unique Knowledge, Skills and Abilities
- Good interpersonal and customer service skills.
- Perform blood collections by venipuncture and capillary techniques for all age groups.
- Manual dexterity, problem solving, and ability to follow detailed instructions.
- Work under stressful emergency medical situations.
- Proficient computer skills for operating laboratory systems and Microsoft Office.
- Strong written and verbal communication skills.
Essential Tasks and Responsibilities
- Conduct phlebotomy techniques professionally and present the lab positively to the public.
- Perform routine venipuncture, micro‑collection, and other special collection techniques.
- Adapt phlebotomy technique to patient condition and safety guidelines.
- Coordinate with other departments for special collections and deliver specimens efficiently to the laboratory.
- Operate centrifuge and apply proper techniques according to specimen requirements.li>
- Process outpatients in a timely manner and code laboratory orders with high accuracy.
- Handle complex emergency situations such as multiple trauma or disaster efficiently.
- Resolve specimen-related problems and route to appropriate personnel.
- Ensure specimen integrity and complete paperwork for investigational studies.
- Maintain quality assurance logs for phlebotomy and specimen processing departments.
- Prioritize work to meet turnaround requirements set by Laboratory Administration.
- Regularly review patient lists to ensure timely sample collection.
- Perform drug screen collections following chain‑of‑custody protocols.
- Engage in continued professional growth, education, and annual competency assessments.
- Assist in training new phlebotomy staff or students.
Physical Demands
- Weight Lifted: up to 20lbs, occasionally 0‑30% of time.
- Weight Carried: up to 20lbs, occasionally 0‑30% of time.
- Vision: moderate, frequently 31‑65% of time.
- Kneeling/Stooping/Bending: frequently 31‑65%.
- Standing/Walking: occasionally 0‑30%.
- Pushing/Pulling: occasionally 0‑30%.
HIPAA Compliance
In the normal course of duties, I may access protected health information (PHI) and electronic protected health information (EPHI). I will limit such access to the minimum necessary for job functions and will not access PHI or EPHI if not required.
EEO Statement
Northeast Georgia Health System is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.