Phlebotomist I

Quest Diagnostics Employer Solutions; Royal Oak (MI); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Vacation time

Holidays + MyDay

401(k) match

Employee stock purchase plan

Education assistance

Wellness program

Job summary

Quest Diagnostics Employer Solutions in Royal Oak, MI, is seeking a Phlebotomist I to collect specimens and perform routine phlebotomy tasks in a Monday–Friday shift from 7:00 AM to 3:30 PM with rotational weekends. The role requires attention to procedures, accuracy in data entry, and safe handling of specimens.

The position emphasizes customer service, teamwork, and adherence to laboratory protocols, with full-time benefits and opportunities to develop skills in a fast-paced clinical setting.

Qualifications

• High school diploma or equivalent required.
• Phlebotomy certification preferred; CA/NV/WA required.
• One year phlebotomy experience preferred; customer service experience helpful.

Responsibilities

• Collect specimens according to established procedures.
• Administer oral solutions according to training.
• Verify orders using lab systems and client contact.
• Navigate computer systems and enter data accurately.
• Obtain identification and enter billing information per policy.
• Process specimens: labeling, centrifuging, aliquoting, freezing, transport.
• Perform non-patient facing duties: inventory, stocking, sanitizing, filing, answering phones, email.
• Read and follow departmental policies and procedures.
• Assist with statistics and data submissions.
• Maintain phlebotomy logs as required.
• Complete online and in-person tasks as required.

Skills

Customer service

Data entry

Phlebotomy

Education

High school diploma or equivalent

Medical training: medical assistant or paramedic training preferred

Phlebotomy certification preferred (CA/NV/WA required)

Job description

Phlebotomist I - Royal Oak, MI, Monday to Friday, 7:00 AM to 3:30 PM, with rotational weekends

Benefits Information

We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

Part-time employees (29 hours or less per week) are eligible for:

• Vacation and Health/Flex Time (part-time employees scheduled to work at least 20 hours per week).
• 6 Holidays plus 1 “MyDay” off (if regularly scheduled to work 20+ hours per week).
• 401(k) pre-tax and/or ROTH IRA with company match up to 5% after 12 months of service.
• Employee stock purchase plan.
• Education assistance through MyQuest for Education.
• Annual, no-cost health assessment program Blueprint for Wellness®
• and so much more!

Job Accountabilities (Responsibilities)

• Collect specimens according to established procedures. This includes, but not limited to: drug screens, biometric screening and insurance exams.
• Administer oral solutions according to established training.
• Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems, Client contact, and approved tools.
• Ability to navigate a computer and accurately enter data is a requirement to be successful in this role.
• Obtain identification and accurately enter billing information and collect payments when required, following corporate policies.
• Processing specimens including: labeling, centrifuging, aliquoting, freezing and preparing for transport as required by test order.
• Perform all non-patient facing duties, including inventory, stock supplies, sanitizing, filing, answering phones and utilizing email as appropriate.
• Read, understand and comply with departmental policies, protocols and procedures.
• Assist with compilation and submission of statistics and data when required.
• Maintain all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs.
• Complete online and in.

Required Education

• High school diploma or equivalent.
• Medical training: medical assistant or paramedic training preferred.
• Phlebotomy certification preferred. Required in California, Nevada, and Washington.

Work Experience

• One year phlebotomy experience preferred.
• Customer service in a retail or service environment preferred.
• Keyboard/data entry experience.

The position requires the ability to effectively communicate in English.