Phlebotomist I

Quest Diagnostics; Royal Oak (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) pre-tax and/or Roth IRA with 5%

Vacation and Health/Flex Time

Life and disability insurance

Education assistance through MyQuest

Employee stock purchase plan

And so much more!

Job summary

Quest Diagnostics in Royal Oak, MI seeks a Phlebotomist I to collect specimens from Monday to Friday, 7:00 AM to 3:30 PM with rotational weekends. This entry-level role emphasizes precision, patient care, and teamwork in a fast-paced clinical setting.

You will follow established procedures, operate lab systems for order verification and data entry, and assist with specimen processing, labeling, and logistics to support accurate diagnostic testing.

Qualifications

• High school diploma or equivalent required.
• Phlebotomy certification preferred; required in CA, NV, and WA.
• One year phlebotomy experience preferred; customer service experience helpful.
• Must communicate effectively in English.

Responsibilities

• Collect specimens according to established procedures.
• Administer oral solutions according to training.
• Verify test orders using lab technology systems, client contact, and approved tools.
• Navigate a computer and enter data accurately.
• Obtain identification and enter billing information, collecting payments when required.
• Process specimens including labeling, centrifuging, aliquoting, freezing and preparing for transport.
• Perform non-patient facing duties: inventory, stocking, sanitizing, filing, answering phones, and using email.
• Read, understand and comply with department policies, protocols and procedures.
• Assist with compilation and submission of statistics and data.
• Maintain phlebotomy logs and training records.
• Complete online and in-person training timely.

Skills

Phlebotomy

Customer service

Data entry

Computer skills

Education

High school diploma or equivalent

Medical training: medical assistant or paramedic

Phlebotomy certification preferred

Tools

Laboratory information systems

Microsoft Excel

Job description

Job Description

Phlebotomist I - Royal Oak, MI, Monday to Friday, 7:00 AM to 3:30 PM, with rotational weekends

Benefits Information

We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Annual, no-cost health assessment program Blueprint for Wellness®
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• FinFit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts
• Matching gifts program
• Education assistance through MyQuest for Education
• and so much more!

Benefits Information

• Best-in-class well-being programs
• Annual, no-cost health assessment program Blueprint for Wellness®
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 "MyDay" off
• FinFit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• and so much more!

Responsibilities

Collect specimens according to established procedures. This includes, but not limited to: drug screens, biometric screening and insurance exams.

• Administer oral solutions according to established training.
• Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems, Client contact, and approved tools.
• Ability to navigate a computer and accurately enter data is a requirement to be successful in this role.
• Obtain identification and accurately enter billing information and collect payments when required, following corporate policies.
• Processing specimens including: labeling, centrifuging, aliquoting, freezing and preparing for transport as required by test order.
• Perform all non-patient facing duties, including inventory, stock supplies, sanitizing, filing, answering phones and utilizing email as appropriate.
• Read, understand and comply with departmental policies, protocols and procedures.
• Assist with compilation and submission of statistics and data when required.
• Maintain all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs.
• Complete online and in person training courses timely.

Qualifications

Required Education

• High school diploma or equivalent.
• Medical training: medical assistant or paramedic training preferred.
• Phlebotomy certification preferred. Required in California, Nevada, and Washington .

Work Experience

• One year phlebotomy experience preferred.
• Customer service in a retail or service environment preferred.
• Keyboard/data entry experience.

The position requires the ability to effectively communicate in English

About The Team

Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.