Phlebotomist I

Quest Diagnostics Incorporated; Royal Oak (MI); On-site; USD 30,000 - 42,000; Full time

Job summary

Quest Diagnostics Incorporated in Royal Oak, MI is seeking a Phlebotomist I to collect specimens, process samples, and support billing and record keeping. The role requires strong English communication, accurate data entry, and adherence to lab procedures.

The position Monday–Friday 7:00 AM–3:30 PM, with every 4th Saturday 7:00 AM–3:00 PM, and full-time hours. Salary and benefits depend on experience and part/full-time status.

Qualifications

• High school diploma or equivalent.
• Medical training preferred (medical assistant or paramedic).
• Phlebotomy certification preferred; required in CA, NV, and WA.
• One year phlebotomy experience preferred.
• English communication proficiency required.

Responsibilities

• Collect specimens according to established procedures (drug screens, biometric screening, insurance exams).
• Administer oral solutions per training.
• Research test/client information and verify orders using lab systems and client contacts.
• Navigate computer and accurately enter data.
• Obtain identification and enter billing information; collect payments per policy.
• Process specimens: labeling, centrifuging, aliquoting, freezing and transport as required.
• Perform non-patient-facing duties: inventory, stock supplies, sanitizing, filing, answering phones and using email.
• Read, understand and comply with departmental policies, protocols and procedures.
• Assist with compilation/submission of statistics and data when required.
• Maintain phlebotomy logs (maintenance, temperature logs) timely.
• Complete online and in-person training courses timely.

Skills

Customer service

Attention to detail

Communication skills

Data entry

Education

High school diploma or equivalent

Medical training (medical assistant or paramedic) preferred

Phlebotomy certification preferred

Job description

Job Description

Phlebotomist I - Royal Oak, MI, Monday to Friday, 7:00 AM to 3:30 PM, every 4th Saturday 7:00 AM to 3:00 PM

Benefits information:

We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

Part-time employees (29 hours or less per week) are eligible for:

• Vacation and Health/Flex Time (part-time employees scheduled to work at least 20 hours per week)
• 6 Holidays plus 1 "MyDay" off (if regularly scheduled to work 20+ hours per week)
• 401(k) pre-tax and/or ROTH IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Education assistance through MyQuest for Education
• Annual, no-cost health assessment program Blueprint for Wellness®
• and so much more!

Responsibilities:

Job Accountabilities (Responsibilities)

• Collect specimens according to established procedures. This includes, but not limited to: drug screens, biometric screening and insurance exams.
• Administer oral solutions according to established training.
• Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems, Client contact, and approved tools.
• Ability to navigate a computer and accurately enter data is a requirement to be successful in this role.
• Obtain identification and accurately enter billing information and collect payments when required, following corporate policies.
• Processing specimens including: labeling, centrifuging, aliquoting, freezing and preparing for transport as required by test order.
• Perform all non-patient facing duties, including inventory, stock supplies, sanitizing, filing, answering phones and utilizing email as appropriate.
• Read, understand and comply with departmental policies, protocols and procedures.
• Assist with compilation and submission of statistics and data when required.
• Maintain all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs.
• Complete online and in person training courses timely.

Qualifications:

Required Education

• High school diploma or equivalent.
• Medical training: medical assistant or paramedic training preferred.
• Phlebotomy certification preferred. Required in California, Nevada, and Washington.

Work Experience

• One year phlebotomy experience preferred.
• Customer service in a retail or service environment preferred.
• Keyboard/data entry experience.

The position requires the ability to effectively communicate in English.

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Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.