Phlebotomist I

Octapharma Plasma, Inc.; Gladstone (MO); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Formal training

Medical, dental, and vision insurance

Health savings account

Flexible spending account

Tuition Reimbursement

Employee assistance program

Wellness program

Paid time off

Personal time

Job summary

Octapharma Plasma, Inc. in the United States is seeking a Donor Services Technician to support plasma collection operations. You will perform venipunctures, operate automated plasmapheresis machines, ensure donor safety and product quality, and maintain a clean, compliant center environment.

This role emphasizes strong customer service, accurate documentation, and adherence to SOPs. Daytime and evening shifts, weekends and holidays required.

Qualifications

• High school diploma or GED required.
• Certification/licensing as required by state.
• Minimum three months in a medical or health care environment preferred.
• Documentation of training prior to performing duties independently.
• Strong customer service skills and ability to follow protocols.
• Basic computer knowledge and ability to document accurately.

Responsibilities

• Ensures overall operation complies with FDA, OSHA, CLIA, and GMP standards.
• Maintains high level of customer service and donor experience.
• Sets up and prepares venipuncture and plasmapheresis equipment.
• Performs venipunctures and plasma collection to high quality standards.
• Operates plasmapheresis machines and evaluates alarms and events.
• Maintains donor safety and product quality throughout procedures.

Skills

Customer service

English fluency

Documentation

Reading/written procedures

Attention to detail

Teamwork

Education

High school diploma or GED

State certification/licensing as required

Tools

Plasmapheresis equipment

Job description

your ability to help donors and patients,

and your access to professional opportunities?

We’re growing fast.

There are so many ways Octapharma Plasma can enhance your life and your career. Our strong growth is creating great learning and career development opportunities throughout our company, and especially our donation centers. Because you’re someone who loves to learn, enjoys people, and has a real heart to help, we encourage you to join us as a:

This is What You’ll Do:

• Ensures total operation is compliant with state and federal regulations (e.g. FDA approved
  Standard Operating Procedures, OSHA, CLIA, and GMP) to maintain the highest production
  standards and ensure facility compliance.
• Maintains high level of customer service and positive donor experience in line with company
  values and culture.
• Maintains cleanliness of work area to ensure a clean and professional environment.
• Reviews and confirms donor identification and maintains donor confidentiality per Standard
  Operating Procedures.
• Sets up and prepares all equipment and disposable supplies for venipuncture and
  plasmapheresis procedure.
• Labels and ensures each unit and samples are labeled accurately.
• Execute venipunctures and plasma collection, maintaining the highest standards of quality and
  safety.
• Operates the automated plasmapheresis machines, including response and evaluation of all
  machine alarms and alerts, donor adverse events, document exceptions, etc.
• Monitor donor conditions, employing techniques to ensure donor comfort, safety, and the quality
  of plasma product.
• Maintains proper ratio to ensure donor safety and to quality of product.
• Disconnects the donor and handle the disposal of biohazardous waste and contaminated
  equipment, including cleaning spills and following safety protocols.
• Performs daily, weekly, and monthly calibration/maintenance of automated plasmapheresis
  machines and removes and/or replaces equipment from service, if needed.
• Reports all unsafe situations and conditions to management.
• Maintains/stocks adequate inventory and replenish supplies on plasma carts.
• Able to drive training efficiencies to ensure timeliness and compliance.
• Responsible for troubleshooting machine alarms/alerts and perform QCs routinely (defined as
  daily/monthly) on equipment.
• Performs other job-related tasks as assigned.

This is What It Takes:

• High school diploma, or equivalent (GED) required.
• Any specific certification or licensing based on State requirements.
  Minimum three (3) months’ experience in a medical or health care environment or equivalent
  combination of education and experience preferred.
• Must have completed documentation of training appropriate for duties, prior to performing duties
  independently.
• Strong customer service skills required.
  Ability to understand and follow written and verbal protocol required.
• Basic computer knowledge and skills required.
• Able to make accurate and complete documentation.
• Ability to read and interpret documents, such as safety regulations, operating and maintenance
  instructions and procedure manuals required.
• Ability to speak, read, write (legibly and accurately), and understand English required.
• Ability to function effectively in a fast-paced environment with frequent interruptions.
• Demonstrates consistency and reliability (good attendance, punctual, apply full effort throughout
  shift, flexibility with assigned schedule) required.
• Ability to work daytime and evening hours, weekends, holidays, and extended shifts on a frequent
  basis required.
• Ability to perform venipunctures required.

Do Satisfying Work. Earn Real Rewards and Benefits.

We’re widely known and respected for our benefits and for leadership that is supportive and hands-on. Managers who truly want you to grow and excel.

• Formal training
• Outstanding plans for medical, dental, and vision insurance
• Health savings account (HSA)
• Flexible spending account (FSA)
• Tuition Reimbursement
• Employee assistance program (EAP)
• Wellness program
• Paid time off
• Personal time

More About Octapharma Plasma Inc.

With donation centers and team members throughout the U.S., Octapharma Plasma, Inc. collects plasma to create life‑saving medicines for patients worldwide. We are growing at an impressive pace, and so is the positive impact of our work. Our community relies on teamwork, compassion, and expertise to get things done the right way, while making a meaningful difference in the lives we touch.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.