Phlebotomist - Floater

Creative Solutions Services, LLC; Norfolk (VA); On-site; USD 33,000 - 37,000; Full time

Job summary

Creative Solutions Services, LLC is seeking a Phlebotomist - Floater in Norfolk, VA. The role involves drawing blood, preparing specimens for lab testing, and maintaining patient comfort and trust in a fast-paced healthcare setting.

Under supervision, you will verify demographics, ensure proper labeling, and uphold safety and confidentiality. Travel to multiple locations may be required; punctuality and professionalism are essential.

Qualifications

• High school diploma or equivalent is REQUIRED.
• Medical training: medical assistant or paramedic training preferred; Phlebotomy certification preferred; Required in CA/NV/WA.

Responsibilities

• Draw quality blood samples from patients and prepare specimens for lab testing.
• Explain procedures to patients and maintain a safe, professional environment.
• Verify patient demographic information post-venipuncture for proper labeling.
• Maintain required records and documentation.
• Cover multiple locations and adapt to business needs as directed.

Skills

Phlebotomy

Pediatrics & Geriatrics

Flexible hours

Policies & procedures

Transportation & license

Multi-location coverage

Customer focus

Education

High School Diploma

Medical training (MA/paramedic)

Phlebotomy certification (preferred)

VA state credentials/licenses

Job description

Phlebotomist - Floater

Location: Norfolk, VA

Onsite Flexibility: Onsite

Contract Details

• Position Type: Contract
• Contract Duration: 2 months
• Pay Rate: $24.38–$26.87 / Hour (USD)
• Shift / Schedule: Monday – Friday, 6:00 AM – 6:00 PM
• Work Authorization: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Job Summary

The Patient Services Representative III – Floater (PSR III) represents the face of our company to patients who come in, both as part of their health routine or for insights into life‑defining health decisions. The PSR III draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR III has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR III will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to a doctor's office, a patient service center or as business needs dictate.

Under the direction of the area supervisor, perform daily activities accurately and on time. Maintain a safe and professional environment. Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures. Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct. Maintains required records and documentation. Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.

Key Responsibilities

• Perform daily activities accurately and on time under the direction of the area supervisor.
• Maintain a safe and professional environment.
• Perform with confidence both the forensic and clinical specimen collection and processing duties following established practices and procedures.
• Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
• Maintain required records and documentation.
• Demonstrate organizational commitment and promote a positive image to patients, clients, employees and the public in general.

Required Skills

• Ability to provide quality, error free work in a fast‑paced environment.
• Ability to work independently with minimal on‑site supervision.
• Excellent phlebotomy skills to include pediatric and geriatric.
• Flexible and available based on staffing needs, which includes weekends, holidays, on‑call and overtime.
• Committed to all Policies & Procedures including Company dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.
• Must be able to make decisions based on established procedures and exercise good judgment. Must have reliable transportation, valid driver license, and clean driving record, if applicable.
• Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/In‑Office Phlebotomy locations with minimal notice.
• Capable of handling multiple priorities in a high‑volume setting.
• Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change; and knowledge of our business.

Education Requirements

• High school diploma or equivalent – REQUIRED
• Medical training: medical assistant or paramedic training preferred. Phlebotomy certification preferred. Required in California, Nevada, and Washington.
• VA state credentials/licenses required.

Required Experience

• Three years phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections.

Nice-to-Have Experience

• Minimum 2 years in a Patient Service Center environment preferred.
• Customer service in a retail or service environment preferred.
• Keyboard/data entry experience.

Work Environment / Physical Requirements

• Training locations may vary based on trainer availability.
• Overtime expected based on business needs.

Benefits

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund

About the Client

This client is a global leader in diagnostic information services, serving one in three adult Americans annually and supporting half of the physicians and hospitals across the United States, with laboratory operations extending internationally. With nearly 50,000 employees operating at national scale, this organization employs phlebotomists, laboratory scientists, patient services representatives, logistics professionals, and business support talent who contribute directly to healthcare outcomes that matter.

About GTT

GTT is a minority‑owned staffing firm and a subsidiary of Chenega Corporation, a Native American‑owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.

Job Number: 26-10962

Industry: Healthcare

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