Phlebotomist-Float/Full-Time/Days

Advocate Health Care; Park Ridge (IL); On-site; USD 25,000 - 39,000; Full time

Job summary

Advocate Health Care seeks a phlebotomist to collect specimens from neonates to adults, ensuring patient safety and proper specimen labeling. You will support the laboratory with data entry, result reporting, and QC activities in a fast-paced hospital setting.

The role requires knowledge of phlebotomy, basic computer skills, and strong customer service abilities. On-site work with the hospital’s laboratory team offers growth through hands-on training and cross-functional involvement.

Qualifications

• Demonstrates knowledge and experience in phlebotomy or related laboratory function.
• Basic computer skills including experience using computer software applications.
• Keyboarding and typing skills.
• Excellent verbal and written communication skills. Good listening skills.
• Ability to work in a fast paced environment and to handle multiple tasks simultaneously.
• Demonstrated customer service skills to interface effectively with physicians, patients, visitors, and other healthcare employees.

Responsibilities

• Verifies positive patient identification to ensure patient safety and assesses reactions to specimen procurement.
• Performs venipuncture and collects specimens from newborn, pediatric, and adult patients according to established protocol.
• Ensures specimens are properly labeled and suitable for testing; resolves ID/requisition problems.
• Performs limited testing under CLIA, 1988 guidelines according to policies.
• Answers and screens telephone calls; assists with inventory and maintains supplies; supports Billing.
• Receives and sorts specimens from internal and external customers.
• Orders and verifies test requests; documents information for QA; runs quality control; notifies providers of stat/abnormal results.
• Performs laboratory result entry in the computer system.
• Performs proficiency testing like patient samples.
• Instructs employees and students in phlebotomy, data entry and specimen processing.
• Demonstrates knowledge to provide care appropriate to the age of patients served.

Skills

Phlebotomy knowledge

Customer service

Data entry

Communication

Multitasking

Basic computer skills

Education

High school diploma or equivalent

Job description

Major Responsibilities

• Verifies positive patient identification to ensure patient safety. Assesses patient reactions to specimen procurement.
• Performs venipuncture and collects other specimens from newborn, pediatric, and adult patients according to established protocol.
• Obtains specimens according to priority and scheduled draw times. Ensures completion of specimen collection functions according to protocol. Ensures that specimens are properly labeled and suitable for testing. Resolves specimen identification and/or requisition problems and clarifies requests.
• Performs limited testing under Clinical Laboratory Improvement Amendments (CLIA), 1988 guidelines according to established policies and procedures.
• Answers and screens telephone calls. Assists with inventory and maintains supplies and/or equipment. Provides assistance in support of Billing and other business functions.
• Accepts specimens from a variety of internal and external customers. Receives and sorts specimens.
• Orders and verifies test requests. Documents appropriate information for quality assurance/improvement according to established protocol. Runs quality control checks. Takes appropriate action to notify providers of stat, critical and other abnormal results as defined by policy and procedure.
• Performs laboratory result entry in the computer system.
• Performs internal and external proficiency testing in the same manner as patient samples.
• Instructs employees and students in phlebotomy, data entry and specimen processing functions.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served.

Education Required

• High school diploma or equivalent

Experience Required

• 1 year of phlebotomy experience OR completion of phlebotomy program externship, preferred

Knowledge, Skills & Abilities Required

• Demonstrates knowledge and experience in phlebotomy or related laboratory function.
• Basic computer skills including experience using computer software applications.
• Keyboarding and typing skills.
• Excellent verbal and written communication skills. Good listening skills.
• Ability to work in a fast paced environment and to handle multiple tasks simultaneously.
• Demonstrated customer service skills to interface effectively with physicians, patients, visitors, and other healthcare employees.

Physical Requirements And Working Conditions

• Operates all equipment necessary to perform the job.
• Frequently lifts up to 10 lbs. Occasionally lifts up to 50 lbs.
• Must be able to sit, stand, walk and bend the majority of the workday.
• May be exposed to mechanical, electrical, chemical, radioactive and/or infectious agents.
• Will be exposed to human blood and body fluids.
• Must wear appropriate lab coat, gloves, gowns and eye and face protection as needed.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.