Phlebotomist Float, Downtown Nashville

Heritage Medical Associates; Nashville (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Heritage Medical Associates in Nashville, TN is seeking a skilled phlebotomist to perform venipuncture and proper specimen collection across multiple facilities. The role emphasizes accurate labeling, timely processing, and delivering high-quality patient care.

You will support physicians and staff with sample handling, waived testing, and essential clerical duties while maintaining patient confidentiality and professionalism throughout your shift.

Qualifications

• Ability to follow established office and laboratory procedures accurately.
• Organizes work to minimize patient waiting time.
• Provides clear instructions to patients.
• Willingness and ability to travel to all Heritage Medical Associates facilities as needed.
• Maintains patient confidentiality and handles results with discretion.
• Demonstrates punctuality and reliable attendance.

Responsibilities

• Perform proper blood specimen collection by venipuncture methods.
• Provide superior customer service to patients, physicians, and clinical staff.
• Direct patients on proper collection of other body fluids (urine/stool).
• Label all specimens with patient details, chart number, physician, date and test.
• Process and manage reference samples and maintain inventory of supplies.
• Perform waived, point-of-care testing at each facility.
• Complete clerical duties to close each workday.
• Deliver and process specimens promptly and communicate STAT needs to testing personnel.
• Assist nursing staff in specimen collection when needed.
• Respond to calls from nurses, doctors, reference labs, and main lab.

Skills

Venipuncture proficiency

Patient service

Specimen labeling

Inventory management

Job description

Job Location: 222 Main Office (MO) - Nashville, TN 37203

SUMMARY

• Responsible for performing proper blood specimen collection by various venipuncture methods.
• Responsible for superior customer service toward patients, physicians, and clinical staff.
• Responsible for directing patients on proper collection of other body fluids such as urine or stool.
• Responsible for correct labeling of all specimen types and sample processing after collection.
• Responsible for reference sample processing and management.
• Responsible for inventory of collection supplies.
• Responsible for performing waived, point-of-care testing at each facility.
• Responsible for clerical duties as needed to bring each workday to a clean close.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Demonstrates the ability to follow established office and laboratory procedures accurately and precisely.
• Organizes work so that patient specimen is drawn with a minimum patient waiting time.
• Performs blood collection duties in a timely manner to ensure the availability of test results.
• Give appropriate instructions to the patients and performs other specimen collection as requested by the physician.
• Appropriately labels all patient specimens with patient name, chart number, requesting physician’s name, date and time specimen collected, and name of test required.
• Delivers and/or processes specimens in a timely manner (i.e. centrifuges, prepares specimen and paperwork for reference laboratory courier, aliquots and refrigerates for later batch testing, or immediately notifies appropriate testing personnel of STAT requests, etc.)
• Collects blood samples in appropriate tubes using appropriate collection devices.
• Assists nursing personnel in the collection of specimens if needed.
• Receives and responds to phone calls from nurses, doctors, reference laboratories, and the main downtown lab.
• Manages inventories and orders supplies.
• Always demonstrates, in dealing with the public a positive image of the clinic as a caring and concerned organization.
• Understands phlebotomy is a patient‑facing position and requires a high degree of strong customer service abilities.
• Respects the confidentiality of patient records and uses discretion with discussing patient results/matters.
• Demonstrates the ability to deal with priorities in an appropriate manner.
• Performs work within the established laboratory safety and infection control policies and procedures, practices, infection control and chemical hazard procedures for the protection of self, patients, and clinic personnel.
• Must have predictable and consistent attendance and punctuality.
• Must be able to travel to all HMA middle Tennessee facilities to cover scheduling needs as needed.
• Must be available to acknowledge and accept the communication of scheduling needs outside of normal business hours.

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.