Phlebotomist-Batavia, NY

University-of-Rochester; City of Rochester (NY); On-site; USD 27,000 - 37,000; Full time

Job summary

University of Rochester in Rochester, NY is seeking a regular full-time Phlebotomy Technician to collect and process patient specimens across multiple sites, including clinics and nursing homes. The role requires careful patient ID, proper labeling, and accurate data entry, with flexibility for on-call duties and travel to varied locations.

Ideal candidates will have a phlebotomy training program completion or equivalent education, plus high school diploma, and demonstrate strong customer

Qualifications

• Customer service experience preferred.
• Knowledge of medical terminology/anatomy preferred.

Responsibilities

• Collects, registers, and processes patient specimens using collection techniques and computer systems.
• Verifies patient demographics, insurance information, and physician orders.
• Performs venipuncture, heel or finger sticks and collects throat, urine, and stool specimens as needed.
• Labels specimens and prepares them for transport with proper documentation.
• Maintains supplies, equipment, and clean work areas, and assists with on-call responsibilities.
• Answers phone inquiries and supports quality assurance activities.

Skills

Customer service experience

Medical terminology

Education

Phlebotomy training program

High School diploma or equivalent

Job description

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.Job Location (Full Address):Undetermined, Rochester, New York, United States of America, 14642Opening:Worker Subtype:RegularTime Type:Full timeScheduled Weekly Hours:40Department:500292 PhlebotomyWork Shift:UR - Day (United States of America)Range:UR URCC 204 HCompensation Range:$19.72 - $26.62The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.Responsibilities:Collects, registers, and processes patient laboratory specimens using a variety of collection techniques, protocols, and computer systems. Follows rigorous patient identification protocols for all ages and complexity of patients. May perform EKG's. Services patients at any assigned location including Patient Service Centers, Clinics, and Nursing Homes and performs Home Draws. Exercises excellent judgment, problem-solving and customer service skills. Must be flexible and able to work independently as well as part of a team. May be required to take on call responsibilities.ESSENTIAL FUNCTIONSGreets and pleasantly interacts with patients. Verifies patient demographic/insurance information and reviews physician orders. Reconciles issues with patient or physician’s office, documents, and updates computer systems. Uses multiple computer systems to complete patient and billing registrations, including conversion of diagnostic verbiage to billing codes, accurate interpretation and entry of tests, as well as generation of accurate labels.Follows patient identification and order verification protocols before collection of the specimen. Performs safe venipuncture, heel or finger sticks and directs the collection of other specimens, such as throat cultures, urine, and stool, following all age-specific and procedural protocols, as well as infection control and safety protocols. Labels all specimens according to protocols.Performs processing of specimens, including centrifugation, aliquoting, and preparation for transport, including computer logging, packaging, and appropriate prioritization actions for specimen integrity.Maintains supplies. Places orders following PAR level guidelines. Receives and rotates stock according to expiration date. Maintains cleanliness and neatness of site. Monitors and maintains equipment, including daily temperature documentation, disinfection, sharps management, and performance of maintenance and inspections. Troubleshoots issues.Answers phone and verbal customer inquiries, providing routine, as well as technical, information. Takes initiative to resolve all customer needs. Participates in all Quality Assurance monitors and initiatives, including data collection and statistics.Performs EKG’s following all laboratory and infection control processes.May be reassigned as needed and without prior notice to work at varied locations. Has capability to travel to locations.Other duties as assignedMINIMUM EDUCATION & EXPERIENCEHigh School diploma or equivalent and less than 1 year of phlebotomy experience required orGraduation from a phlebotomy training program requiredOr equivalent combination of education and experienceKNOWLEDGE, SKILLS AND ABILITIESKnowledge of medical terminology/anatomy preferredCustomer service experience preferredThe University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.