Phlebotomist

CSL Plasma; Winston-Salem (NC); On-site; USD 28,000 - 39,000; Full time

Job summary

CSL Plasma in Winston-Salem, NC is seeking a Plasma Collection Specialist to perform venipuncture and lead the pheresis collection process with strict SOP compliance. You will monitor donors, operate the automated system, and document events using a handheld PDA, ensuring safety and donor comfort.

The role emphasizes strict adherence to FDA guidelines, accurate data recording, and swift response to any donor reactions, while maintaining a professional and caring donor experience.

Qualifications

• High school diploma or equivalent required.
• Experience in a medical or health care environment preferred.
• May require state phlebotomy certification or RN status in CA where applicable.

Responsibilities

• Collect plasma from donors via venipuncture and monitor pheresis process.
• Operate donor setup, monitoring and disconnect per SOPs.
• Record donor data and incidents using the PDA device.
• Maintain a clean, safe work environment and follow HSE/OSHA policies.
• Educate donors on procedures, fees, policies and nutrition when needed.
• Respond to donor reactions and escalate to supervision as required.
• Perform calibrations and assist with equipment maintenance and repairs.

Skills

Venipuncture

Pheresis procedures

Donor monitoring

Safety compliance

SOP adherence

Education

High school diploma or equivalent

State phlebotomy certification (CA)

Registered Nurse (CA)

Tools

PDA device

Job description

Responsibilities:

• Responsible for the efficient and effective collection of plasma from donors by performing venipuncture, monitoring the pheresis process and following Standard Operating Procedures (SOPs).
• In compliance with SOPs, performs all aspects of the pheresis procedure and plasma collection, including donor set-up, donor monitoring and donor disconnect.
• In compliance with SOPs and Food & Drug Administration (FDA) guidelines, performs venipuncture on donors to begin pheresis process.
• Evaluates vein performance of the donor to identify possible problems; makes necessary corrections in order to expedite donation time and ensure product quality and donor safety. Ensures donation process is efficient and makes adjustments when necessary to make the process a positive experience for the donor.
• May educate new donors on the use of therapeutic products made from donated plasma. Explains the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donor questions are answered timely, accurately and professionally.
• Maintains alertness to any reaction by donors and assists with reactions or notifies appropriate staff.
• Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events.
• Required to perform calibrations and verify that maintenance has been performed as outlined in the SOPs. Required to respond to and resolve complex equipment alarms or donor issues.
• Troubleshoots equipment failures. Creates incident documentation, removes and/or replaces equipment from service.
• Monitors donor flow on the donor floor to assure continuous turnover. Alerts Group Leader of Supervisor of donor flow issues.
• Collects arm samples or whole blood samples from donors for testing.
• Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs).
• Understands the policies and procedures associated with hyper immune programs at the center if applicable.
• Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions.
• Maintains confidentiality of all personnel, donor and center information.
• May be cross-trained in other areas to meet the needs of the business.
• Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.
• Perform other job-related duties as assigned.

Qualifications:

• High school diploma or equivalent required.
• Minimum twelve (12) months experience in a medical or health care environment preferred or equivalent combination of education and experience.For Centers located in CA the following experience is also required:
• Persons performing automated plasmapheresis procedures must be at a minimum state certified as a Certified Phlebotomy Technician I, OR
• Current Registered Nurse by the State of California.

Different qualifications or responsibilities may apply based on local legal and/or educational requirements. Refer to local job documentation where applicable.