Phlebotomist

Optum; Seattle (WA); On-site; USD 45,847,000 - 83,097,000; Full time

Benefits offered by this job

Medical Plan options

Dental, Vision, Life & AD&D Insurance

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Job summary

Optum in the Pacific West region is hiring a Phlebotomist Float in Seattle, WA. The role involves venipuncture, specimen collection, processing and waived testing, with a focus on accurate labeling, safety, and patient care.

You'll interact with patients and providers, maintain compliance with HIPAA and SOW, assist with tests, manage supplies, and participate in occasional cross-site rotations. Full-time 40 hours weekly; shifts Monday–Friday with some Saturdays/holidays as needed.

Qualifications

• High School Diploma or GED required.
• Phlebotomy Certificate from an accredited program.
• Medical Assistant - Phlebotomist (MA-Pbt) certification required/state certification.
• BLS certification or ability to obtain within 6 months.

Responsibilities

• Venipuncture and specimen collection with proper patient instruction.
• Process and prepare specimens for testing and transport.
• Perform waived laboratory testing as needed.
• Interact professionally with patients and healthcare providers.
• Maintain HIPAA compliance and follow SOW/operational standards.

Skills

Venipuncture

Specimen collection

Communication skills

HIPAA compliance

Education

High School Diploma or GED

Phlebotomy Certificate

MA-Pbt certification

BLS certification

Tools

Microsoft Office

Job description

Improve the lives of others while Caring. Connecting. Growing together.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale.Join us to startCaring. Connecting. Growing together.

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to startCaring. Connecting. Growing together.

Optum’s Pacific West region is redefining health care with a focus on health equity, affordability, quality, and convenience. From California to Oregon and Washington, we are focused on helping more than 2.5 million patients live healthier lives and helping the health system work better for everyone. At Optum Pacific West, we care. We care for our team members, our patients, and our communities. Join our culture of caring and make a positive and lasting impact on health care for millions.

Under general supervision, thePhlebotomist Floatwill be responsible for performing a variety of laboratory duties, including specimen collection, processing, and waived testing. This position requires excellent communication skills, detail-oriented, and a passion for providing exceptional patient care.

Schedule:

This is a full-time, 40-hour-per-week position

• Shift 1:Monday through Friday, 7:00 AM to 3:30 PM PST
• Shift 2:Monday through Friday, 8:30 AM to 5:00 PM PST

The assigned shift will be determined by the supervisor upon hire. This position may also require participation in occasional Saturday and holiday rotations based on business needs

Primary Responsibilities:

• Venipuncture and specimen collection:
  • Collect blood specimens from patients using venipuncture and capillary puncture techniques promptly
  • Maintain a clean, safe, and efficient work environment
  • Process and prepare specimens for testing and transport
  • Troubleshoot and resolve issues related to specimen collection, testing, and equipment
  • Give proper patient collection instructions (i.e. urine collection, stool collection, etc.)
  • Instruct patients in post-phlebotomy care
  • Properly dispose of bio-hazardous and sharps materials
  • Obtain specimens for microbiology testing
  • Order sufficient supplies to perform the workload and rotate stock and prevent the use of outdated supplies
  • Always follow the venipuncture standard of work (SOW)
  • Always follow the processing standard of work (SOW) including positive identification of all patient specimens
• Perform waived laboratory testing:
  • May perform waived laboratory testing
• Customer Experience:
  • Interact with patients and healthcare providers in a professional and compassionate manner
  • While registering patients, always follow the reception standard of work (SOW)
  • Problem solves efficiently and promptly
  • Locate missing lab orders and specimens
  • Competent and efficient phone skills
• Duties integrated into all job functions:
  • All staff members are to promote a positive and productive work environment by acting maturely and responsibly, satisfactorily performing job responsibilities, and conducting themselves professionally, courteously, and respectfully toward fellow employees, physicians and patients
  • Must relate to other people beyond giving and receiving instructions: (a) get along with co-workers or peers without exhibiting behavioral extreme; (b) perform work activities requiring negotiating, instructing, supervising, persuading, or speaking with others; and (c) respond openly and appropriately to feedback regarding performance from a supervisor
  • Performs all duties in a manner that promotes and supports the Core Values
  • Integrate Lean principles, practices, and tools to improve operational efficiency, reduce costs and increase customer satisfaction
  • Must follow written and oral instructions and complete routine tasks independently
  • Complete all compliance training, including but not limited to HIPAA/Privacy/Confidentiality/Non-Discrimination/Harassment/Integrity Statement and signed Agreements
  • Ensures confidentiality of patient information by following HIPAA guidelines
  • Attends training to meet job position requirements Div. of Occupational Safety & Health (DOSH), OSHA, L&I, and other state/federal regulations
  • Have regular and predictable attendance
• Ability to travel to other locations when needed
• Performs other duties as assigned

What are the reasons to consider working for UnitedHealth Group? Put it all together – competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED
• Completion of a Phlebotomy Certificate program through an accredited school
• Medical Assistant - Phlebotomist (MA-Pbt) certification from the state to perform capillary and venous invasive procedures for blood withdrawal under the supervision of a health care practitioner
• BLS certification or the ability to obtain within 6 monthsof employment
• 1+ years of computer proficiency experience in Microsoft Office and demonstrates solid computer skills
• 1+ years of experience in excellent verbal and written communication skills and the ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others
• Ability to have reliable transportation and travel to other locations
• Ability to use muscles to lift, push, pull, or carry heavy objects. Occasionally, lifting to 50 pounds and carrying up to 24 pounds may be required
• Access to reliable transportation and travel to other locations

Preferred Qualifications:

• 6+months of experience in a healthcare or patient-facing role, such as a medical assistant or support staff or phlebotomy and\or laboratoryexperience

Soft Skills:

• Ability to work independently and maintain good judgment and accountability
• Ability to acclimate working on a small or large team
• Demonstrated ability to work well with health care providers
• Strong organizational and time management skills
• Ability to multi-task and prioritize tasks to meet all deadlines
• Ability to work well under pressure in a fast-paced environment

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16 - $29 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Groupis a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

UnitedHealth Group is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need special assistance or accommodation for any part of the application process, please call 1-866-566-8715 to be connected to Recruitment Services. Recruitment Services hours of operation are 7 a.m. to 7 p.m. CT, Monday through Friday.

UnitedHealth Group is a registered service mark of UnitedHealth Group, Inc. The UnitedHealth Group name with the dimensional logo, as well as the dimensional logo alone, are both service marks for the UnitedHealth Group, Inc.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.