Phlebotomist

stcharles; Redmond (OR); On-site; USD 31,000 - 40,000; Full time

Benefits offered by this job

Relief differential (15% in lieu of|

Job summary

ST. CHARLES HEALTH SYSTEM is seeking a Phlebotomist to join the Laboratory and Ambulatory Care teams in Oregon. The role involves phlebotomy, specimen collection, and handling laboratory orders with a focus on minimal patient discomfort and accurate results.

You will work within the Lab Information System and cross-functional teams to ensure timely processing and reporting. Experience with POC testing and a commitment to compassionate patient care are essential.

Qualifications

• Performs phlebotomy procedures with minimal discomfort to patients.
• Delivers professional patient interactions and maintains high service standards.
• Demonstrates ability to work under pressure in a fast-paced environment.

Responsibilities

• Process laboratory orders and collect specimens.
• Perform POC testing and moderate complexity testing as trained.
• Navigate multiple computer systems to locate orders and update patient information.
• Distribute results via fax, phone, or delivery per client requests.

Skills

Phlebotomy

Patient communication

Teamwork

Customer service

Tools

Laboratory Information System

Job description

Relief

Pay range: $22.61 - $28.94 + 15% relief differential in lieu of benefits

ST. CHARLES HEALTH SYSTEM JOB DESCRIPTION

TITLE: Phlebotomist

REPORTS TO POSITION: Varies depending on location

DEPARTMENT: Laboratory, or Family Care/Ambulatory Care Clinic

DATE LAST REVIEWED: October 2023

OUR VISION: Creating America's healthiest community, together.

OUR MISSION: In the spirit of love and compassion, better health, better care, better value

OUR VALUES: Accountability, Caring and Teamwork

DEPARTMENT SUMMARY:

Laboratory:

The Laboratory departments provide many services to our multi-hospital organization and outreach community including blood collection, processing, testing, and reporting of results, spanning all disciplines of laboratory medicine.

Clinic:

St. Charles operates outpatient clinics in three Central Oregon counties. Lines of clinical service including Primary Care, Urgent Care, Medical Specialties, Women's Health, Post-Acute Care, Hospital Medicine, Emergency Medicine, Behavioral Health, Cardiovascular Services and Cancer Services. We encourage collaboration between clinical and non-clinical staff to assure we are providing our community with comprehensive and compassionate health care.

POSITION OVERVIEW:

The Phlebotomist at St. Charles Health System processes laboratory orders and performs phlebotomy procedures/collections with as little discomfort as possible to patients of all ages. This position performs phlebotomy procedures following the standards of practice as outlined in System policies and procedures and while working within the boundaries of the Phlebotomy Scope of Practice. This position does not directly manage other caregivers, however may be asked to review and provide feedback on the work of other caregivers.

ESSENTIAL FUNCTIONS AND DUTIES:

All Departments

• Communicates and interacts with a diverse population and professionally represents St. Charles Health System.
• Demonstrates excellent customer service skills in a manner that promotes goodwill, is timely, efficient, and accurate.
• Works with patients and/or family members who may be experiencing multiple different emotions. Ability to effectively reach consensus with a diverse population with differing needs.
• Interacts and communicates with all levels within St. Charles Health System and external customers/clients/potential employees.
• Manages facilitation and consensus building among health care professionals and agencies and achieves expected results.
• Ability to work under pressure in a fast-paced environment.
• Meets all competency requirements and training timelines. Completes an in-depth sign off sheet related to processes and procedures performed by the phlebotomist.
• Prioritizes requests for procedures according to urgency of need and type of tests ordered. Navigates and prioritizes specimen collections using the Lab Information System as well as critical thinking skills. Processes and tests samples using various instruments and processes following laboratory standards. Performs POC testing, including CLIA waived testing, moderate complexity testing and QC.
• Navigates through multiple complex computer systems to find MD orders, update, and verify patient information, research billing questions, place orders, and meet regulatory requirements for Medicare and other payers.
• Thinks critically, multitasks, and maintains accuracy during periods of frequent interruptions.
• Facilitates the distribution of results via fax, phone, or delivery, as designated or as requested by clients.
• Assists in special projects as needed.
• Trains and mentors effectively using constructive feedback after meeting competency and experience requirements.
• Supports the vision, mission, and values of the organization in all respects.
• Supports Lean principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.
• Provides and maintains a safe environment for caregivers, patients, and guests.
• Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies, and procedures, supporting the organization's corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.
• May perform additional duties of similar complexity within the organization, as required or assigned.

Additional Duties for Laboratory Phlebotomists:

Greets clients upon arrival at the outpatient draw station or area. Greets patients appropriately according to Hospital surroundings, situation, and time of day.

Assists the RN and MD as requested in the collection of blood samples and during specialty procedures. Including, but not limited to:

• Adrenal Study blood collections
• MRI pediatric blood collections
• Lumbar Puncture blood collection
• Bone Marrow collections
• Legal blood collection with law enforcement
• Arteria