Phlebotomist

CSL; Raleigh (NC); On-site; USD 42,000 - 65,000; Full time

Job summary

CSL is seeking an experienced plasma pheresis technician to efficiently collect plasma from donors in a controlled environment in Raleigh, NC. You will perform venipuncture, monitor the pheresis process, and ensure SOP adherence while maintaining donor safety and product quality.

Responsibilities include donor setup, monitoring, and disconnecting, logging incidents, troubleshooting equipment, and providing donor education. California-specific requirements may apply for center staff as documented.

Qualifications

• High school diploma or equivalent required.
• Minimum 12 months experience in a medical or health care environment preferred.
• Centers in CA require Certified Phlebotomy Technician I or RN license.

Responsibilities

• Perform venipuncture to begin the pheresis process.
• Monitor and follow SOPs during pheresis and plasma collection.
• Set up donors, monitor during donation, and disconnect as needed.
• Evaluate donor vein performance and adjust to expedite donation.
• Educate new donors on therapeutic plasma products and procedures.
• Monitor for donor reactions and assist or escalate as needed.
• Use PDA to record incidents, alarms, and donor events.
• Perform calibrations and verify maintenance per SOPs; troubleshoot equipment.
• Monitor donor flow and report issues to supervisor.
• Collect arm samples or whole blood for testing and record data accurately.

Skills

Venipuncture

Pheresis procedures

Donor monitoring

SOP compliance

Calibrations & troubleshooting

Education

High school diploma or equivalent

Job description

• Responsible for the efficient and effective collection of plasma from donors by performing venipuncture, monitoring the pheresis process and following Standard Operating Procedures (SOPs).
• In compliance with SOPs, performs all aspects of the pheresis procedure and plasma collection, including donor set-up, donor monitoring and donor disconnect.
• In compliance with SOPs and Food & Drug Administration (FDA) guidelines, performs venipuncture on donors to begin pheresis process.
• Evaluates vein performance of the donor to identify possible problems; makes necessary corrections in order to expedite donation time and ensure product quality and donor safety. Ensures donation process is efficient and makes adjustments when necessary to make the process a positive experience for the donor.
• May educate new donors on the use of therapeutic products made from donated plasma. Explains the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donor questions are answered timely, accurately and professionally.
• Maintains alertness to any reaction by donors and assists with reactions or notifies appropriate staff.
• Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events.
• Required to perform calibrations and verify that maintenance has been performed as outlined in the SOPs. Required to respond to and resolve complex equipment alarms or donor issues.
• Troubleshoots equipment failures. Creates incident documentation, removes and/or replaces equipment from service.
• Monitors donor flow on the donor floor to assure continuous turnover. Alerts Group Leader of Supervisor of donor flow issues.
• Collects arm samples or whole blood samples from donors for testing.
• Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs).
• Understands the policies and procedures associated with hyper immune programs at the center if applicable.
• Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions.
• Maintains confidentiality of all personnel, donor and center information.
• May be cross-trained in other areas to meet the needs of the business.
• Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.
• Perform other job-related duties as assigned.Qualifications:
• High school diploma or equivalent required.
• Minimum twelve (12) months experience in a medical or health care environment preferred or equivalent combination of education and experience.For Centers located in CA the following experience is also required:
• Persons performing automated plasmapheresis procedures must be at a minimum state certified as a Certified Phlebotomy Technician I, OR
• Current Registered Nurse by the State of California.Different qualifications or responsibilities may apply based on local legal and/or educational requirements. Refer to local job documentation where applicable.