Phlebotomist

Advocate Health Care; Park Ridge (IL); On-site; USD 38,000 - 46,000; Full time

Job summary

Advocate Health Care in Park Ridge, IL seeks a Phlebotomist to verify patient identity, perform venipuncture, and collect specimens across age groups. You will ensure proper labeling, handle requests, and support billing and QA processes.

Candidate should have basic computer skills, strong communication, and the ability to work in a fast-paced environment. High school diploma required; 1 year phlebotomy experience preferred.

Qualifications

• Basic computer literacy and ability to use common software.
• Accurate keyboarding and data entry capabilities.
• Clear verbal and written communication skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Strong customer service orientation when interacting with patients and staff.

Responsibilities

• Verifies patient identification prior to specimen collection.
• Performs venipuncture and collects specimens from patients of all ages.
• Ensures specimens are properly labeled and ready for testing.
• Answers phone calls and assists with inventory and supplies.
• Receives and processes specimens from internal and external customers.
• Orders and verifies test requests and documents information for QA.
• Reviews reports and assists with billing and related functions.
• Instructs employees and students in phlebotomy and data entry.
• Demonstrates knowledge to provide care appropriate to patient age group.

Skills

Basic computer skills

Keyboarding

Verbal communication

Written communication

Multitasking

Customer service

Education

High school diploma

Job description

• Verifies positive patient identification to ensure patient safety. Assesses patient reactions to specimen procurement.
• Performs venipuncture and collects other specimens from newborn, pediatric, and adult patients according to established protocol. Obtains medical assistance when judged necessary.
• Obtains specimens according to priority and scheduled draw times. Ensures completion of specimen collection functions according to protocol.
• Ensures that specimens are properly labeled and suitable for testing. Resolves specimen identification and/or requisition problems and clarifies requests.
• Answers and screens telephone calls. Assists with inventory and maintains supplies and/or equipment.
• Accepts specimens from a variety of internal and external customers. Receives and sorts specimens. Responds to additional specimen procurement requests via pager or other means.
• Orders and verifies test requests. Documents appropriate information for quality assurance/improvement according to established protocol.
• Reviews various pending and management reports. Generates and distributes reports
• Provides assistance in support of Billing and other business functions.
• Instructs employees and students in phlebotomy and data entry.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served.

Major Responsibilities

• Verifies positive patient identification to ensure patient safety. Assesses patient reactions to specimen procurement.
• Performs venipuncture and collects other specimens from newborn, pediatric, and adult patients according to established protocol. Obtains medical assistance when judged necessary.
• Obtains specimens according to priority and scheduled draw times. Ensures completion of specimen collection functions according to protocol.
• Ensures that specimens are properly labeled and suitable for testing. Resolves specimen identification and/or requisition problems and clarifies requests.
• Answers and screens telephone calls. Assists with inventory and maintains supplies and/or equipment.
• Accepts specimens from a variety of internal and external customers. Receives and sorts specimens. Responds to additional specimen procurement requests via pager or other means.
• Orders and verifies test requests. Documents appropriate information for quality assurance/improvement according to established protocol.
• Reviews various pending and management reports. Generates and distributes reports
• Provides assistance in support of Billing and other business functions.
• Instructs employees and students in phlebotomy and data entry.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served.

Education Required

• High school diploma or equivalent

Experience Required

• 1 year phlebotomy experience, preferred

Knowledge, Skills & Abilities Required

• Basic computer skills including experience using computer software applications.
• Keyboarding and typing skills.
• Excellent verbal and written communication skills. Good listening skills.
• Ability to work in a fast paced environment and to handle multiple tasks simultaneously.
• Demonstrated customer service skills to interface effectively with physicians, patients, visitors, and other healthcare employees.

Physical Requirements And Working Conditions

• Operates all equipment necessary to perform the job.
• Frequently lifts up to 10 lbs. Occasionally lifts up to 50 lbs.
• Must be able to sit, stand, walk and bend the majority of the workday.
• May be exposed to mechanical, electrical, chemical, radioactive and/or infectious agents.
• Will be exposed to human blood and body fluids.
• Must wear appropriate lab coat, gloves, gowns and eye and face protection as needed.
• Must be able to handle stressful situations in a calm and professional manner.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.