Phlebotomist

CSL; Orlando (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

CSL Plasma is seeking a phlebotomist to perform pheresis and plasma collection in a fast-paced environment in Orlando. You will set up donors, monitor the pheresis process, and ensure donor safety and data accuracy.

The role involves venipuncture, vein assessment, equipment troubleshooting, and documenting donor information according to SOPs and FDA guidelines.

Qualifications

• Requires phlebotomy skills and the ability to monitor donors during pheresis.
• Must be able to educate donors about donation processes and safety policies.
• Strong focus on donor safety, privacy, and accurate data recording.

Responsibilities

• Perform pheresis procedures per SOPs, including donor setup, monitoring and disconnect.
• Conduct donor venipuncture to initiate pheresis while adhering to FDA guidelines.
• Monitor vein performance and adjust as needed to optimize donation time and product quality.
• Record incidents and donor data in the electronic donor information system.
• Respond to and resolve equipment alarms or donor issues; maintain a clean and safe work environment.

Skills

Phlebotomy

Customer service

Safety protocols

Education

High school diploma or equivalent

Tools

PDA

Job description

Job Description Summary

Responsible for the efficient and effective collection of plasma from donors by performing venipuncture, monitoring the pheresis process and following Standard Operating Procedures (SOPs).

Job Description

1. In compliance with SOPs, performs all aspects of the pheresis procedure and plasma collection, including donor set‑up, donor monitoring and donor disconnect.
2. In compliance with SOPs and Food & Drug Administration (FDA) guidelines, performs venipuncture on donors to begin pheresis process.
3. Evaluates vein performance of the donor to identify possible problems; makes necessary corrections in order to expedite donation time and ensure product quality and donor safety. Ensures donation process is efficient and makes adjustments when necessary to make the process a positive experience for the donor.
4. May educate new donors on the use of therapeutic products made from donated plasma. Explains the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donor questions are answered timely, accurately and professionally.
5. Maintains alertness to any reaction by donors and assists with reactions or notifies appropriate staff.
6. Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events.
7. Required to perform calibrations and verify that maintenance has been performed as outlined in the SOPs. Required to respond to and resolve complex equipment alarms or donor issues.
8. Troubleshoots equipment failures. Creates incident documentation, removes and/or replaces equipment from service.
9. Monitors donor flow on the donor floor to assure continuous turnover. Alerts Group Leader of Supervisor of donor flow issues.
10. Collects arm samples or whole blood samples from donors for testing.
11. Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs).
12. Understands the policies and procedures associated with hyper immune programs at the center if applicable.
13. Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions.
14. Maintains confidentiality of all personnel, donor and center information.
15. May be cross‑trained in other areas to meet the needs of the business.
16. Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.
17. Perform other job‑related duties as assigned.

Education

• High school diploma or equivalent required.

Experience

• Internal CSL Employees Applicants must have successfully completed the CSL Plasma DST training.
• External candidates must have a minimum of 6 months’ experience as a phlebotomist; one year of experience is preferable.
• Minimum twelve (12) months of experience in a medical or health care environment preferred, or equivalent combination of education and experience.

Working Conditions

• Ability to complete routine forms or conduct routine oral communications
• Ability to understand, remember and apply oral and/or written instructions
• Must be able to see and speak with customers and observe equipment operation.
• Occasionally perform tasks while standing and walking up to 100% of time
• Reach, bend, kneel and have high level of manual dexterity
• Occasionally be required to lift and carry up to 25 pounds
• Fast paced environment with frequent interruptions
• Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens.
• Required to wear Personal Protective Equipment while performing specific tasks or in certain areas
• Required to work overtime and extended hours to support center operational needs