Phlebotomist

UnitedHealth Group; New Bedford (MA); On-site; USD 45,847,000 - 83,097,000; Full time

Job summary

UnitedHealth Group is seeking a Lab Associate to collect blood and non-blood specimens, provide information on laboratory tests, and support routine laboratory operations. The role is based at 21 Bristol Dr. South Easton, MA, with a full-time schedule (40 hours) Monday to Friday, 8:30am–5pm, and rotating weekends/holidays.

Strong attention to detail and patient communication are essential. Required High School Diploma/GED; preferred phlebotomy training, PBT certification, 1+ year phlebotomy

Qualifications

• High School Diploma or GED is required.
• Phlebotomy training and PBT certification are preferred.
• 1+ year of phlebotomy experience and BLS are preferred.

Responsibilities

• Collects blood specimens using venipuncture, finger sticks or heel sticks.
• Collect non-blood specimens (urine, sputum) and ensure sample integrity.
• Verify test requisitions and labels for accuracy before collection.
• Label, store and track specimens for lab processing.
• Answer questions about test orders and assist with specimen processing.
• Adhere to PPE and safety procedures; maintain clean work area.

Skills

Phlebotomy knowledge

Communication skills

Interpersonal skills

Customer service orientation

Education

High School Diploma/GED

Phlebotomy training program

Phlebotomy Technician (PBT) certification

BLS certification

Tools

Lab Information Systems (LIS)

Electronic Medical Records (EMR)

Job description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.

Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities.

Come make an impact on the communities we serve as you help us advance health equity on a global scale.

Join us to start Caring. Connecting. Growing together.

As the Lab Associate you will obtain blood samples and other non-blood specimens from patients and may deliver samples to the laboratory. You will provide factual information concerning laboratory tests, according to standard procedure.

Location: 21 Bristol Dr. South Easton, MA

Department: Laboratory

Schedule: FT, 40 hours. Monday - Friday, 8:30am - 5pm with Rotating Weekends and Holidays.

Primary Responsibilities

• Collects blood specimens for laboratory testing utilizing venipuncture, skin puncture finger sticks and heel sticks. The method and complexity of the collection may vary by siteCollects non-blood specimens such as urine and sputumChecks the test requisition or computer label to assure correctness and completeness prior to collecting samples. Brings discrepancies to the attention of test originator or other lab personnel for correctionAssembles equipment such as tourniquet, needles, disposable containers for needles, blood collection devices, gauze, cotton, and alcohol on work tray according to requirements for specified tests or proceduresVerifies or records identity of patient and converses with patient to allay fear of procedureFor venipuncture testing, applies tourniquet to arm, locates accessible vein, swabs puncture area with antiseptic, and inserts needle into vein to draw blood into collection tube or bag. Withdraws needle, applies treatment to puncture site, and labels and stores blood container for subsequent processingAccessions and processes specimens to prepare them for laboratory testingRecords requests for blood collections; answers general questions concerning test orders and collection; takes messages or routes callsHas knowledge of reagent stability and storage. Follows quality control procedures.May perform Proficiency Testing. Understands factors influencing test results. Runs the quality control report before reporting in order to provides valid patient test results. Understands the testing procedure. Follows procedure in reporting test valuesContributes to the general laboratory functions and organizational needs. Attends regular department staff meetings and in-service trainingKeeps work area neat and clean, and restocks daily suppliesMay perform receptionist duties including greeting patient, reviewing laboratory request sheets, informing patient of additional instructions, responding to questionsPerforms various computer functions as needed related to processing of specimensPerforms clerical duties including recording of daily specimen volumes, maintaining supplies of patient questionnaires and filingMay be assigned to assist in training student interns and new employeesMay be assigned to various clinical areas to assist with specimen processing and testing proceduresAdheres to all laboratory policies and procedures and reviews policy and procedures on an annual basisEnsures excellent communication, collaboration and cooperation with coworkers, medical staff and supervisors. Informs them of workflow or technical issuesAdheres to all PPE while handling biohazards especially the use of gloves and handwashingUtilizes safety devices for sharp in accordance with established procedures.

Required Qualifications

• High School Diploma/GED

Preferred Qualifications

• Graduation from a Phlebotomy technical training program
• Phlebotomy Technician (PBT) certification
• 1+ years of Phlebotomy experience
• American Heart Association Basic Life Support (BLS)
• Knowledge of medical terminology obtained through previous medical practice experience (up to 1 year)
• Proficiency in the use of Lab Information Systems (LIS) and Electronic Medical Records (EMR)
• Proven ability to communicate effectively both verbally and in writing
• Proven solid interpersonal skills and customer service orientation

Pay and Benefits

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $29.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

Equal Employment Opportunity Statement

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.