Phlebotomist

onemedical; Mill Valley (CA); On-site; USD 36,000 - 39,000; Full time

Job summary

One Medical is seeking a Lab Services Specialist in California to perform venipuncture and clinical support within the patient care team. You’ll work with providers and administrative staff, delivering calm, patient-centered care in a fast-paced environment.

You will handle specimen collection, processing, and basic clerical duties, utilizing the 1Life EMR and collaboration tools to support the care team and ensure quality outcomes.

Qualifications

• Strong written and verbal communication skills.
• Experience working on collaborative, multi-disciplinary teams.
• Proficiency in computer technology: typing, internet, multiple software systems.

Responsibilities

• Provide venipuncture services across age groups.
• Assist with extended scope duties (non-blood specimen collection, EKGs/ECGs, vital signs, ear lavages, vaccines, PPD tests, swabs).
• Maintain proper specimen labeling, handling, processing, inventory, and sterilization.
• Support providers and virtual medical team with clerical tasks (forms, records review, billing inquiries, DOH reporting).
• Master technology suite (Slack, G-Suite, Zoom, 1Life EMR) for daily tasks.

Skills

Communication skills

Team collaboration

Computer proficiency

Adaptability

Education

High School Diploma or equivalent

Tools

1Life EMR

Slack

G-Suite

Zoom

Job description

About Us

One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years.

In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive.

The Opportunity

As a One Medical Lab Services Specialist you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. Reporting to the Operations Manager and collaborating closely with our diverse team of providers and administrative assistants, you'll be an integral part of our patient's primary care team both on a local office level and as a part of your larger district. You'll utilize the highest quality standards to perform specimen collections and processing, while providing a personalized and calming experience for our patients. You will use a growth mindset to navigate the rapidly changing technology and workflows that keep us on the forefront of modern day healthcare, all while providing best in class, human-centered care to our patients.

You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect.

What you'll work on

• Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics
• Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs
• Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization
• Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting
• Master our technology suite including, but not limited to Slack, G-suite, Zoom, and our Electronic Medical Record System 1Life, in order to interact with team members and complete daily work

These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management.

What you'll need

• An active phlebotomy certification to practice in CA and at least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment
• Strong written and verbal communication skills
• A High School Diploma or equivalent
• Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
• Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus)
• A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care
• A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks
• Experience with extended scope care including but not limited to non-blood specimen collection and processing, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs preferred

One Medical is committed to fair and equitable compensation practices

The range for this role is $26 .25 to $28.25 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. Total compensation package for this position may also includ