Phlebotomist

CSL; Jackson (TN); On-site; USD 21,000 - 30,000; Full time

Job summary

CSL Plasma in Jackson, TN seeks a Donor Center Technician to collect plasma via pheresis and monitor donors per SOPs. You will set up donors, perform venipuncture to start the process, and ensure safety and efficiency throughout donation.

You will educate donors on the process, monitor for reactions, document incidents with the PDA, and troubleshoot equipment while maintaining donor flow and data accuracy in the system.

Qualifications

• High school diploma or equivalent required.
• Experience in medical/healthcare environment preferred (12 months).
• California centers require state phlebotomy certification or RN license.

Responsibilities

• Collect plasma via pheresis and monitor the donor per SOPs.
• Set up donor and monitor during pheresis; disconnect after.
• Perform venipuncture to begin pheresis under FDA guidelines.
• Evaluate donor vein performance and adjust as needed.
• Educate donors on donation process and center policies.
• Monitor for donor reactions; assist or notify staff as needed.
• Use PDA to document incidents, alarms, and adverse events.
• Calibrate equipment and address maintenance per SOPs.
• Troubleshoot equipment failures and document incidents.
• Maintain donor floor flow and escalate flow issues.
• Collect donor samples for testing; record data in system.
• Protect donor privacy and adhere to HSE/OSHA rules.
• Cross-train as needed; handle bilingual needs if required.

Skills

Venipuncture proficiency

Pheresis monitoring

Donor safety

Equipment troubleshooting

Education

High school diploma or equivalent

California state phlebotomy/RN requirement (as applicable)

Tools

PDA device

Electronic donor information system

Job description

Responsibilities

• Responsible for the efficient and effective collection of plasma from donors by performing venipuncture, monitoring the pheresis process and following Standard Operating Procedures (SOPs).


• In compliance with SOPs, performs all aspects of the pheresis procedure and plasma collection, including donor set-up, donor monitoring and donor disconnect.


• In compliance with SOPs and Food & Drug Administration (FDA) guidelines, performs venipuncture on donors to begin pheresis process.


• Evaluates vein performance of the donor to identify possible problems; makes necessary corrections in order to expedite donation time and ensure product quality and donor safety. Ensures donation process is efficient and makes adjustments when necessary to make the process a positive experience for the donor.


• May educate new donors on the use of therapeutic products made from donated plasma. Explains the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donor questions are answered timely, accurately and professionally.


• Maintains alertness to any reaction by donors and assists with reactions or notifies appropriate staff.


• Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events.


• Required to perform calibrations and verify that maintenance has been performed as outlined in the SOPs. Required to respond to and resolve complex equipment alarms or donor issues.


• Troubleshoots equipment failures. Creates incident documentation, removes and/or replaces equipment from service.


• Monitors donor flow on the donor floor to assure continuous turnover. Alerts Group Leader of Supervisor of donor flow issues.


• Collects arm samples or whole blood samples from donors for testing.


• Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs).


• Understands the policies and procedures associated with hyper immune programs at the center if applicable.


• Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions.


• Maintains confidentiality of all personnel, donor and center information.


• May be cross-trained in other areas to meet the needs of the business.


• Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.


• Perform other job-related duties as assigned.

Qualifications

• High school diploma or equivalent required.


• Minimum twelve (12) months experience in a medical or health care environment preferred or equivalent combination of education and experience.

For Centers located in CA the following experience is also required:

• Persons performing automated plasmapheresis procedures must be at a minimum state certified as a Certified Phlebotomy Technician I, OR


• Current Registered Nurse by the State of California.

Different qualifications or responsibilities may apply based on local legal and/or educational requirements. Refer to local job documentation where applicable.