Phlebotomist

AuthoraCare Collective; High Point (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

AuthoraCare Collective seeks a Phlebotomist - Primary Care for a full-time field-based role serving our market footprint across 13 counties, with a Monday–Friday 8:00am–5:00pm schedule.

The phlebotomist will draw blood, label specimens, and coordinate with LPN patient coordinator, Providers, and EMR systems to ensure timely lab draws and accurate results. Excellent communication and HIPAA compliance are essential; valid driver’s license required.

Qualifications

• High school diploma or equivalent required.
• CPT certification preferred.
• Experience in hospital/clinic/lab as phlebotomist preferred.

Responsibilities

• Perform venipuncture, finger sticks, and heel sticks for all ages.
• Ensure correct patient identification and labeling of specimens.
• Follow infection control and safety procedures.
• Maintain clean, organized workstations and proper equipment.
• Document patient activity in EMR and communicate with team.

Skills

Phlebotomy

HIPAA compliance

Customer service

Teamwork

EMR navigation

Education

High school diploma or equivalent

Certified Phlebotomy Technician (CPT)

Tools

Microsoft Office (Word, Excel, TEAMS)

Job description

Brief Description

AuthoraCare Collective is currently seeking a Phlebotomist - Primary Care. This is a full-time position; Monday - Friday 8:00am - 5:00pm. This is a field based position in our market footprint (13 counties). The Phlebotomist works with the Home-based primary and palliative care service line to provide high quality clinical support. Phlebotomist will work directly with LPN patient coordinator to schedule and complete lab draws as required. Will work indirectly with Providers to meet the needs of patient population with regards to lab draws, posting of results and documenting patient encounters. The ideal candidate will be responsible for drawing blood samples from patients in a variety of clinical settings, ensuring proper labeling and handling of specimens, and maintaining high standards of patient care. This is a PRN (as needed) position, ideal for someone looking for flexibility in their work schedule. Must be able to communicate effectively both verbally and in writing with the Home-based primary and palliative care service line.

Requirements

Education and Experience

• High school diploma or equivalent.
• Certified Phlebotomy Technician (CPT) certification preferred.
• Previous experience in a hospital, clinic, or laboratory setting as a phlebotomist.
• Excellent hand-eye coordination and attention to detail.
• Strong communication and interpersonal skills.
• Other: Valid state-issued driver's license required. Must carry automobile liability insurance at limits required by agency. Must have own transportation.

Required Skills/Abilities

• Knowledgeable about medical terminology.
• Flexibility in a demanding work environment.
• Must have excellent customer service skills.
• Must have a team mentality, flexibility, and willingness to learn
• The ability to communicate effectively, multi-task and work under pressure is the key to success in this position, which also requires attention to detail and a commitment to achieving consistent customer satisfaction.
• The ability to uphold HIPAA compliance is mandatory to maintain confidential information.
• Technologically savvy and familiar with Microsoft Office products including:
• Word
• Excel
• TEAMS
• Attention to detail, accuracy, and neatness in record keeping.
• Excellent oral and written communication skills to represent the agency professionally.
• Use flexibility, sound judgment, and handle varying workload and responsibilities.
• Ability to reach, bend and/or stoop frequently with sufficient mobility (to climb stairs, walk distances, etc.).
• Ability to operate computer, telephone, copier, and fax machines necessary. Ability to lift and transport 5-30 lbs while providing services.

Key Responsibilities

• Perform venipuncture, finger sticks, and heel sticks to obtain blood specimens from patients of all ages.
• Ensure accurate patient identification and labeling of specimens.
• Adhere to infection control and safety procedures while collecting, handling, and transporting blood samples.
• Maintain organized and clean workstations, ensuring all equipment is sanitized and functioning properly.
• Communicate effectively with patients to ensure they are comfortable and informed about the procedure.
• Properly handle and store blood samples, ensuring timely delivery to the laboratory.
• Record patient information and specimen details accurately in the relevant systems.
• Follow all healthcare regulations, protocols, and guidelines.
• Assist with the management of inventory and ordering of supplies as needed.
• Collaborate with healthcare staff to ensure efficient operations and quality patient care.
• Troubleshoot and resolve issues related to specimen collection and processing.
• Ability to work with patients of all ages and handle difficult situations with patience and professionalism.

Scheduling & Data Entry

• Responsible for identifying patients with orders for lab draws.
• Responsible for calling and scheduling lab encounters.
• Responsible for documenting all patient activity in EMR as applicable.
• Routine phone calls to patients/caregivers and clinical staff to finalize patient appointments.
• Able to navigate and learn Athena EMR

Patient Care-Phlebotomist

• Recent experience working with patients as a Phlebotomist.
• Must be customer service oriented, compassionate, and friendly.
• Strong decision-making skills and is a self-starter who can work effectively in a team environment.
• Maintain patient records using EMR.
• Complies with all our processes and HIPAA regulations.
• Applies our values in decision-making and interactions with all individuals.
• Promotes a positive work environment through effective teamwork.

Summary

Our Mission:
AuthoraCare Collective empowers people to be active participants in their care journey, enabling them to live on their own terms through personalized support for mind, body, and spirit.
Our patients are always the author of their life story. During a challenging illness, AuthoraCare Collective helps them author more moments that matter, regardless of the stage of their illness or condition. This is captured by our tagline: Your Story. Our Expert Care.