Phlebotomist# PhlebotomistHarrisonville, MO 64701## OverviewPosition TypeFull TimeJob ShiftDayEducation LevelHigh School## Description**Primary Purpose:** Order, collect and process patient specimens. Assists in training new phlebotomists.**Formal Policy-Setting Responsibilities:** Provides input into policies associated with specimen collection and processing.**Routine Decision Making:** Ensures appropriate tests are performed on the patients.**Formal Supervisory Responsibility:** No formal supervisory responsibility.**Unusual Working Conditions:** Risk of blood, body fluid contamination.**Age Specific Competencies:** Provides care for birth to pediatric (birth-2 yrs.), pediatric/child patients between (2 yrs-12 yrs); adolescent patients between 12 to 18 years of age; adult patients between 18 to 64 years; and geriatric patients 65 years and older.**Work Schedule:** The Phlebotomist will be expected to workday shifts, rotating holidays, and weekends and evening shifts as needed or determined by the Laboratory Director.**Essential Responsibilities and Tasks****All essential responsibilities and tasks are performed while meeting or exceeding Cass Regional’s Patient Satisfaction goals as measured by Press Ganey.****Order Entry and patient specimen preparation of lab tests. (40% of time)*** Reviews patient’s insurance information for proper testing facility.* Obtains required information for tests sent to outside testing labs and properly completes paper requisitions or places orders in computer.* Collects and processes urine specimens for drug screen analysis according to policy and client.* Accurately orders tests in the computer system for testing performed at Cass Regional: correct tests, ordering physician, and reporting location.* Answers phone and pneumatic tube system promptly.* Investigates specimen collection requirements of unknown tests and follows through with good communication and hand off to techs.* Oversees appropriate receiving and handling of all patient specimens as they are received in the laboratory.* Assures that Quest send-out specimens are appropriately ordered and processed.**Obtains laboratory specimens from inpatients, outpatients and emergency room patients. (40% of time)*** Properly identifies each patient using dual identifiers; matches labels to order and/or to patient; labels in the presence of the patient.* Collects appropriate specimen types & quantity for tests ordered.* Delivers each “morning run” specimen and computer-generated test requisition to the laboratory before 6:00 a.m. each day.* Documents date, time and draw site of specimen collection in the computer, with appropriate collectors’ initials prior to hand off to techs.* Distribute each specimen to appropriate testing department upon receipt in the laboratory.* Follows age specific guidelines in determining proper collection technique to use.* Accurately and thoroughly labels each specimen in accordance with department policy.* Utilizes Standard Precautions during entire specimen collection procedure.* Follows good blood culture collection steps and has limited number of contaminated cultures.* Consistently obtains quality specimens (i.e. non-hemolyzed, short samples, or clotted samples).**Miscellaneous lab functions (20% of time).*** Has good communication and follow through with clients on the phone, resending lab reports, finding orders, contacting physicians to clarify order.* Keeps blood draw area clean, properly stocked, rotates supplies, and maintains a clean phlebotomy tray.* Prepares supplies for delivery to outreach clinic locations via our courier.* Completes assigned daily tasks without prompting, reviews requisitions for order entry errors, fax distribution, and file copies in correct designated areas.* Takes initiative to participate in training opportunities (i.e. Safety, CAP Today quizzes, BLS, certification) and completes competencies without prompting from director.* Monitors inventory and places supply orders for timely delivery.* Assures supplies are unpacked, documented as received, and appropriately stored.* Performs waived testing as directed by Lead Tech or Director.* Other duties as assigned.## Qualifications**Education and Certification/ Registration required for the Position:** Technical or vocational school education preferred. Minimum 2 years of experience preferred.**Required Knowledge**: Knowledge of appropriate specimen collection procedures and medical terminology.**Required Skills and Ability:** Data entry, communication skills, customer service skills, and phlebotomy skills.