Phlebotomist

CSL; Greensboro (NC); On-site; USD 51,577,000 - 80,231,000; Full time

Job summary

CSL in Greensboro, NC is seeking a Phlebotomy/Pheresis Technician to collect plasma from donors. The role involves venipuncture, monitoring the pheresis process, donor setup, and safe, efficient collection procedures.

Position requires knowledge of SOPs, donor safety, data recording, and the ability to educate new donors on the donation process and center policies.

Qualifications

• High school diploma or equivalent required.
• Minimum 12 months experience in a medical or health care environment preferred.
• For Centers located in CA: must be state certified as a Certified Phlebotomy Technician I, OR current RN by CA state.
• Local requirements may vary; refer to local job documentation.

Responsibilities

• Perform venipuncture to begin the pheresis process.
• Monitor pheresis procedure and donor comfort and safety.
• Set up donor and monitor during collection and disconnect after procedure.
• Evaluates vein performance and makes adjustments to expedite donation.
• Educate donors on donation process, screening, fees, policies, nutrition.
• Record incidents and donor data in electronic systems.
• Maintain clean work environment and ensure supplies and equipment.
• Respond to donor reactions and escalate to staff as needed.
• Maintain confidentiality of donor and center information.

Skills

Venipuncture

Pheresis

Donor monitoring

Equipment maintenance

Data entry

Safety compliance

Education

High school diploma or equivalent

Job description

• Responsible for the efficient and effective collection of plasma from donors by performing venipuncture, monitoring the pheresis process and following Standard Operating Procedures (SOPs).
• In compliance with SOPs, performs all aspects of the pheresis procedure and plasma collection, including donor set-up, donor monitoring and donor disconnect.
• In compliance with SOPs and Food & Drug Administration (FDA) guidelines, performs venipuncture on donors to begin pheresis process.
• Evaluates vein performance of the donor to identify possible problems; makes necessary corrections in order to expedite donation time and ensure product quality and donor safety. Ensures donation process is efficient and makes adjustments when necessary to make the process a positive experience for the donor.
• May educate new donors on the use of therapeutic products made from donated plasma. Explains the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donor questions are answered timely, accurately and professionally.
• Maintains alertness to any reaction by donors and assists with reactions or notifies appropriate staff.
• Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events.
• Required to perform calibrations and verify that maintenance has been performed as outlined in the SOPs. Required to respond to and resolve complex equipment alarms or donor issues.
• Troubleshoots equipment failures. Creates incident documentation, removes and/or replaces equipment from service.
• Monitors donor flow on the donor floor to assure continuous turnover. Alerts Group Leader of Supervisor of donor flow issues.
• Collects arm samples or whole blood samples from donors for testing.
• Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs).
• Understands the policies and procedures associated with hyper immune programs at the center if applicable.
• Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions.
• Maintains confidentiality of all personnel, donor and center information.
• May be cross-trained in other areas to meet the needs of the business.
• Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.
• Perform other job-related duties as assigned.

Qualifications

• High school diploma or equivalent required.
• Minimum twelve (12) months experience in a medical or health care environment preferred or equivalent combination of education and experience. For Centers located in CA the following experience is also required: Persons performing automated plasmapheresis procedures must be at a minimum state certified as a Certified Phlebotomy Technician I, OR Current Registered Nurse by the State of California. Different qualifications or responsibilities may apply based on local legal and/or educational requirements. Refer to local job documentation where applicable.