Phlebotomist

Synectics Inc.; Forked River (NJ); Sur place; USD 25 000 - 36 000; Plein temps

Avantages offerts par ce poste

Healthcare Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Résumé du poste

Synectics Inc. is seeking a Patient Services Representative II to serve as the face of the company for patients, drawing blood and preparing specimens for lab testing. The role emphasizes trust-building and accurate processing in a fast-paced environment.

The PSR II will perform post-venipuncture verification, maintain records, and support confidentiality and professional conduct across different sites as required by business needs.

Qualifications

• High school diploma or equivalent required.
• Three years phlebotomy experience, including pediatric, geriatric and capillary collections.
• Phlebotomy certification preferred (required in CA, NV and WA).
• Medical training such as medical assistant or paramedic preferred.
• Minimum 2 years in a Patient Service Center environment preferred.
• Excellent error-free work in a fast-paced environment.

Responsabilités

• Represent the company to patients, explaining procedures and building trust.
• Draw quality blood samples and prepare specimens for lab testing.
• Maintain accurate records and verify patient demographics post-venipuncture.
• Ensure a safe, professional environment and confidentiality of patient information.
• Perform duties under supervision with accuracy and timeliness.
• Handle multiple priorities in a high-volume setting.
• Demonstrate leadership behaviors and process excellence.
• Adapt to assignments to doctors' offices or patient service centers as needed.

Connaissances

Phlebotomy skills

Customer service

Data entry

Communication

Formation

High school diploma or equivalent

Medical assistant or paramedic training preferred

Phlebotomy certification preferred

Description du poste

• The Patient Services Representative II (PSR II) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions.
• The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.
• The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner.
• The PSR II will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.
• Successful applicants may be assigned to a doctor's office, a patient service center or as business needs dictate.
• Under the direction of the area supervisor, perform daily activities accurately and on time.
• Maintain a safe and professional environment.
• Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
• Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
• Maintains required records and documentation.
• Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.

Description

• The Patient Services Representative II (PSR II) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions.
• The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.
• The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner.
• The PSR II will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.
• Successful applicants may be assigned to a doctor's office, a patient service center or as business needs dictate.
• Under the direction of the area supervisor, perform daily activities accurately and on time.
• Maintain a safe and professional environment.
• Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
• Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
• Maintains required records and documentation.
• Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.

Requirements

• Required Education: High school diploma or equivalent.
• Ability to provide quality, error free work in a fast-paced environment.
• Ability to work independently with minimal on-site supervision.
• Excellent phlebotomy skills to include pediatric and geriatric.
• Must be able to make decisions based on established procedures and exercise good judgment.
• Capable of handling multiple priorities in a high-volume setting.
• Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change; and knowledge of our business.
• Medical training: medical assistant or paramedic training preferred.
• Phlebotomy certification preferred. (Required in California, Nevada, and Washington)
• Three years phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections.
• Minimum 2 years in a Patient Service Center environment preferred.
• Customer service in a retail or service environment preferred.
• Keyboard/data entry experience.
• Shift/Time Zone: M-F 8-4 SAT 7-1 HOURS ARE SUBJECT TO CHANGE

Benefits

• Healthcare Insurance: Synectics offers eligible employees and their dependents healthcare coverage through BlueCross BlueShield of Illinois. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics. Premiums are subsidized by Synectics.
• Dental Insurance: Synectics offers eligible employees and their dependents a dental plan through MetLife. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.
• Vision Insurance: Synectics offers eligible employees vision insurance through VSP. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.
• 401(k) Plan: The Synectics Inc. Investment Savings Retirement Plan. Synectics offers all employees who are 21 years of age or older the opportunity to invest in the 401(k) Plan on the first of the month following at least 1 calendar year after employment begins.

Synectics is an equal opportunity employer.