Phlebotomist

CSL; City of Schenectady (NY); On-site; USD 26,000 - 30,000; Full time

Job summary

CSL in the United States is seeking a plasma collection technician to perform venipuncture and monitor the pheresis process, following SOPs and FDA guidelines. You will ensure donor safety, document data, and respond to donor needs.

The role may involve educating donors, troubleshooting equipment, and maintaining a safe work environment. Requirements include a high school diploma and 12 months in a medical setting; California centers may require CPT I or RN license.

Qualifications

• High school diploma or equivalent required.
• Minimum twelve (12) months experience in a medical or health care environment preferred or equivalent combination of education and experience.
• For Centers located in CA: CPT I certification or active RN license required.

Responsibilities

• Responsible for efficient collection of plasma from donors by performing venipuncture and monitoring the pheresis process according to SOPs.
• Perform all aspects of pheresis procedure and plasma collection, including donor setup, monitoring and disconnect.
• Venipuncture on donors to begin pheresis process in compliance with FDA guidelines.
• Evaluate donor vein performance; correct issues to expedite donation time and ensure product quality and donor safety.
• Educate new donors on use of plasma-derived products and answer donor questions professionally.
• Maintain alertness to donor reactions and assist or notify staff as needed.
• Use PDA to record incidents during pheresis, including alarms and adverse events.
• Perform calibrations and verify maintenance; respond to complex equipment alarms or donor issues.
• Troubleshoot equipment failures and document incidents; replace equipment as needed.
• Monitor donor flow to ensure continuous turnover; alert supervisor of flow issues.
• Collect arm samples or whole blood for testing as required.
• Record donor data in electronic donor information management system per SOPs.
• Understand policies for hyperimmune programs when applicable.
• Maintain clean, efficient work environment and ensure supplies; follow HSE/OSHA policies.
• Maintain confidentiality of all personnel, donor and center information.
• May be cross-trained in other areas; bilingual skills may be required.
• Perform other job-related duties as assigned.

Skills

Venipuncture

Pheresis procedure

SOP adherence

Donor monitoring

PDA data entry

Equipment troubleshooting

Safety compliance

Bilingual (optional)

Education

High school diploma or equivalent

Certified Phlebotomy Technician I (CA)

Registered Nurse (CA) or equivalent license

Tools

PDA devices

Electronic donor information system

Job description

• Responsible for the efficient and effective collection of plasma from donors by performing venipuncture, monitoring the pheresis process and following Standard Operating Procedures (SOPs).
• In compliance with SOPs, performs all aspects of the pheresis procedure and plasma collection, including donor set‑up, donor monitoring and donor disconnect.
• In compliance with SOPs and Food & Drug Administration (FDA) guidelines, performs venipuncture on donors to begin pheresis process.
• Evaluates vein performance of the donor to identify possible problems; makes necessary corrections in order to expedite donation time and ensure product quality and donor safety. Ensures donation process is efficient and makes adjustments when necessary to make the process a positive experience for the donor.
• May educate new donors on the use of therapeutic products made from donated plasma. Explains the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donor questions are answered timely, accurately and professionally.
• Maintains alertness to any reaction by donors and assists with reactions or notifies appropriate staff.
• Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events.
• Required to perform calibrations and verify that maintenance has been performed as outlined in the SOPs. Required to respond to and resolve complex equipment alarms or donor issues.
• Troubleshoots equipment failures. Creates incident documentation, removes and/or replaces equipment from service.
• Monitors donor flow on the donor floor to assure continuous turnover. Alerts Group Leader of Supervisor of donor flow issues.
• Collects arm samples or whole blood samples from donors for testing.
• Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs).
• Understands the policies and procedures associated with hyper immune programs at the center if applicable.
• Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions.
• Maintains confidentiality of all personnel, donor and center information.
• May be cross‑trained in other areas to meet the needs of the business.
• Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.
• Perform other job‑related duties as assigned.

Responsibilities

• Responsible for the efficient and effective collection of plasma from donors by performing venipuncture, monitoring the pheresis process and following Standard Operating Procedures (SOPs).
• In compliance with SOPs, performs all aspects of the pheresis procedure and plasma collection, including donor set‑up, donor monitoring and donor disconnect.
• In compliance with SOPs and Food & Drug Administration (FDA) guidelines, performs venipuncture on donors to begin pheresis process.
• Evaluates vein performance of the donor to identify possible problems; makes necessary corrections in order to expedite donation time and ensure product quality and donor safety. Ensures donation process is efficient and makes adjustments when necessary to make the process a positive experience for the donor.
• May educate new donors on the use of therapeutic products made from donated plasma. Explains the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donor questions are answered timely, accurately and professionally.
• Maintains alertness to any reaction by donors and assists with reactions or notifies appropriate staff.
• Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events.
• Required to perform calibrations and verify that maintenance has been performed as outlined in the SOPs. Required to respond to and resolve complex equipment alarms or donor issues.
• Troubleshoots equipment failures. Creates incident documentation, removes and/or replaces equipment from service.
• Monitors donor flow on the donor floor to assure continuous turnover. Alerts Group Leader of Supervisor of donor flow issues.
• Collects arm samples or whole blood samples from donors for testing.
• Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs).
• Understands the policies and procedures associated with hyper immune programs at the center if applicable.
• Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions.
• Maintains confidentiality of all personnel, donor and center information.
• May be cross‑trained in other areas to meet the needs of the business.
• Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.
• Perform other job‑related duties as assigned.

Qualifications

• High school diploma or equivalent required.
• Minimum twelve (12) months experience in a medical or health care environment preferred or equivalent combination of education and experience.

For Centers located in CA the following experience is also required:

• Persons performing automated plasmapheresis procedures must be at a minimum state certified as a Certified Phlebotomy Technician I, OR
• Current Registered Nurse by the State of California.

Different qualifications or responsibilities may apply based on local legal and/or educational requirements. Refer to local job documentation where applicable.

The expected base pay for this position at hiring is $18.68/hour - $22.10/hour. Please note this wage range reflects what CSL expects to pay for this position at the listed location as of the time of this posting. Individual base pay for a successful candidate within this range is determined by qualifications, skill level, experience, competencies and other relevant factors.