Phlebotomist

Suncoast Community Health Centers Inc.; Brandon (FL); On-site; USD 21,000 - 30,000; Full time

Job summary

Suncoast Community Health Centers Inc. is seeking a Phlebotomist to perform venous and capillary blood draws across all ages, ensuring accurate collection while minimizing patient discomfort.

The role involves labeling specimens, data entry, and documenting for privacy compliance. Responsibilities include performing waived testing per policy, reporting results to providers, maintaining logs, training staff, and collaborating with nurses and lab personnel to support patient care.

Qualifications

• High School Diploma or equivalent is required.
• Phlebotomist certification or diploma is required.
• BLS is required within three months of hire and must be current.

Responsibilities

• Perform phlebotomy on patients of all ages, ensuring accurate collection with minimal discomfort.
• Assess patient conditions and select appropriate blood collection sites based on safety and anatomy.
• Label and prepare specimens for in-house testing or shipment to reference labs with proper identification.
• Enter data and accession specimens for reference laboratories with compliant record-keeping.
• Perform waived testing per Clinical Nursing Policies, ensuring safety and quality standards.
• Report abnormal results to the ordering provider and verify verbal results from reference labs before notifying.
• Maintain laboratory logs and ensure timely filing of reports and reconciliations.
• Ensure daily start/end duties comply with SCHC policies and procedures.
• Report faulty equipment or supply issues promptly to the appropriate personnel.
• Operate and maintain phlebotomy equipment, ensuring sterility and proper function.
• Greet patients and explain procedures clearly to ensure a positive experience.
• Assist patients with forms or documentation during blood collection.
• Collaborate with nurses, physicians, and lab personnel for patient care and communication.
• Assist in training new lab personnel and students on phlebotomy best practices.
• Participate in QA activities and track data related to blood collection and lab performance.
• Perform additional tasks as needed to support the centers.

Skills

Verbal communication

Written communication

Interpersonal skills

Customer service

Organizational skills

Time management

Data entry

EMR software

ICD-10/CPT familiarity

Team collaboration

Problem solving

Education

High School Diploma or equivalent

Phlebotomist certification or diploma

BLS certification

Tools

EMR system

Job description

PHLEBOTOMIST

FLSA: NON- EXEMPT

Duties/Responsibilities:

• Perform phlebotomy (both venous and capillary) on patients of all ages, including adults, children, and infants, providing accurate and efficient collection while minimizing discomfort.
• Assess patient conditions and identify appropriate sites for blood collection based on patient anatomy and safety protocols.
• Label and prepare specimens accurately for in-house testing and shipment to reference labs, ensuring all samples are properly identified and documented.
• Enter data and accession specimens for reference laboratories, maintaining organized records that comply with privacy regulations.
• Perform approved waived testing as per Clinical Nursing Policies, ensuring compliance with safety and quality standards.
• Report abnormal results to the ordering provider and, when receiving verbal results from reference labs, read back results to confirm accuracy before notifying the provider.
• Maintain proper documentation for laboratory logs, following policy N-180, and ensure filing of reports and reconciliation is completed accurately and timely.
• Ensure that laboratory department beginning and end of day duties comply with SCHC policies and procedures.
• Report any faulty equipment, abnormal results, or tests that were not performed to the appropriate personnel promptly.
• Operate and maintain phlebotomy equipment, ensuring all tools are sterile and functioning properly. Report any equipment malfunctions, supply shortages, or increased usage trends to the appropriate personnel.
• Greet patients warmly, explain procedures clearly, and address any questions or concerns to ensure a positive experience.
• Assist patients with any forms or documentation required during the blood collection process.
• Work collaboratively with other healthcare professionals, including nurses, physicians, and laboratory personnel, to ensure effective patient care and communication.
• Assist in the training of new laboratory personnel and students, sharing knowledge of best practices and protocols in phlebotomy and specimen handling.
• Participate in quality assurance (QA) activities, tracking and recording statistical data related to blood collection and laboratory performance.
• Perform additional tasks as needed to support the centers.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to function well in a high-paced and at times stressful environment.
• Ability to use office equipment, including computers, copy machines, fax machines, telephones, calculators, and more.
• Proficient with Microsoft Office Suite, Electronic Medical Records (EMR) and related software.
• Familiar with most commonly used with ICD 10 and CPT codes.

Education and Experience:

• High School Diploma or equivalent is required.
• Phlebotomist certification or diploma is required
• BLS is required within three months of hire and maintain in current status.

Physical Requirements:

• Ability to stand for long durations while performing and consulting with patients.
• Ability to lift, carry, or move up to 25-50 pounds (e.g., assisting patients, handling equipment, or supplies).
• Must be able to travel to various center locations as required.