Phlebotomist

Customer Value Partners; Bedford (MA); On-site; USD 34,000 - 49,000; Full time

Benefits offered by this job

Hourly pay

Health & Wellness stipend

Job summary

Customer Value Partners seeks a Phlebotomist to join our team providing on-site phlebotomy and laboratory services at the VA Bedford Medical Center, Bedford, MA. The role supports inpatient and outpatient draws with a strong emphasis on safety and HIPAA/VA privacy compliance.

Expect 8:00 AM - 4:30 PM shifts, potential overtime, and VA-specific requirements including Public Trust eligibility and BLS certification. Prior VA experience is welcome and references are required.

Qualifications

• Minimum of three years of recent phlebotomy experience.
• Eligibility to obtain a Public Trust (Tier 1/Low Risk). US Citizenship is required.
• Current Basic Life Support (BLS) certification from the American Heart Association or American Red Cross.
• Must speak, understand, read, and write English fluently.
• Familiarity with medical terminology, laboratory procedures, and electronic health record systems.

Responsibilities

• Perform patient phlebotomy including inpatient ward rounds, inpatient and outpatient draws, ED, STAT, ASAP, and timed draws.
• Perform sample processing and send-out preparation per CLSI guidelines.
• Identify patients and samples to ensure safety and accuracy.
• Safeguard patient information in compliance with HIPAA and VA Privacy Act requirements.
• Record and resolve collection, processing, testing, or reporting issues promptly.
• Maintain professional, courteous patient service and minimize complaints.

Skills

Fluent English

Attention to detail

Customer service

CPRS

Education

BLS Certification

Tools

CPRS

Job description

Overview

CVP seeks Phlebotomists to join our team in providing our Nation's Veterans with on-site phlebotomy and laboratory services at the VA Bedford Medical Center located at 200 Springs Rd, Bedford, MA 01730.

Working hours are primarily 8:00 AM - 4:30 PM. Day shifts may vary based on the needs of the Laboratory. Overtime may be required. Prior phlebotomy experience of at least three (3) years is required. Previous VA experience is welcome.

Responsibilities

• Perform patient phlebotomy to include inpatient ward rounds, inpatient and outpatient draws, Emergency Department (ED), STAT, as soon as possible (ASAP), and timed draws.
• Perform sample processing and send-out preparation in accordance with Clinical and Laboratory Standards Institute (CLSI) guidelines.
• Positively identify patients prior to sample collection and samples prior to testing or aliquoting to ensure patient and specimen safety.
• Safeguard electronic and paper patient information in compliance with HIPAA and VA Privacy Act requirements.
• Identify, document, and resolve any collection, processing, testing, or reporting issues in a timely manner.
• Assure patient-centered care and provide service in a manner that is professional, courteous, and avoids complaints from all stakeholders and customers.
• Complete appropriate quality management and process improvement documentation according to the laboratory quality plan and all quality assurance protocols.
• Participate in continuous quality improvement activities, laboratory quality improvement meetings (monthly), and laboratory staff meetings (monthly) as required by the VAMC Chief of Service or designee.

Qualifications

• Must be eligible to obtain a Public Trust government security clearance (Tier 1/Low Risk). US Citizenship is required.
• Minimum of three (3) years of recent experience as a Phlebotomist required.
• References from lab supervisors, clinical teachers, or physicians attesting to clinical skills (must include name, title, phone number, email).
• Current Basic Life Support (BLS) certification from the American Heart Association or American Red Cross required.
• Must speak, understand, read, and write English fluently.
• Familiarity with medical terminology, laboratory procedures, and electronic health record systems.
• Strong attention to detail and ability to follow strict protocols.
• Excellent customer service skills and professional demeanor.
• Previous experience with VA or federal healthcare systems preferred.
• Experience with Computerized Patient Record System (CPRS) preferred.

Shift

8:00 AM - 4:30 PM

Day shifts may vary based on the needs of the Laboratory

Overtime may be required

On-call or standby duties will NOT be required

Position Pays

• Hourly Pay: $30/hr
• Health & Wellness (H&W): $5.09/hr (H&W will be prorated based on enrollment in the benefits offered, including automatic enrollment in employer-paid plans)

Location

VA Bedford Medical Center, 200 Springs Rd, Bedford, MA 01730

About CVP

CVP is an award-winning healthcare and next-gen technology and consulting services firm solving critical problems for healthcare, national security, and public sector clients. We help organizations achieve lasting transformation.

CVP is an Equal Opportunity Employer dedicated to actively recruiting individuals and providing advancement opportunities based on merit and legitimate job qualifications. We ensure that all associates receive equal opportunities based on their personal qualifications and job requirements. CVP strictly prohibits any form of discrimination or harassment.

At CVP, we cultivate a work environment that encourages fairness, teamwork, and respect among all associated. We are committed to maintaining a workplace where everyone can grow both personally and professionally.