Philanthropy Specialist

World Vision USA; United States; Remote; USD 39,000 - 51,000; Full time

Job summary

World Vision USA is seeking a Philanthropy Specialist to support Moves Management and the Donor Journey from acquisition to donor service. The role is remote with a preference for Pacific or Mountain Time zones and involves collaborating with fundraisers and cross-functional teams to deliver donor-centric solutions.

Ideal candidates hold a Bachelor's degree or equivalent experience, with 2–3 years in fundraising support using CRM tools. Travel of 2–3 domestic trips per year is required.

Qualifications

• Bachelor's degree or equivalent work experience with fundraising support.
• 2–3 years of work experience in sales/fundraising support with CRM tools.
• Ability to document and track gift cultivation, reporting, and donor service tasks.

Responsibilities

• Support Moves Management fundraising process across donor lifecycle.
• Document stages of gift cultivation and update CRM with progress.
• Generate reports and analysis for fundraisers and leadership.
• Coordinate donor service work, reports, and marketing collateral.
• Interface with major donors as first point of contact.

Skills

Organizational skills

Attention to detail

Professional maturity

Written & verbal communication

Microsoft O365 proficiency

Education

Bachelor's degree or equivalent work experience

Tools

CRM / Sales reporting tools

Microsoft O365

Concur

Job description

AT A GLANCE

World Vision is hiring a Philanthropy Specialist to serve in the Transformational Engagement Division.

Role: Philanthropy Specialist

Reports to: Philanthropy Support Manager

Location: Remote. Preference for Pacific or Mountain Time Zone

Required Experience: Bachelor's degree or equivalent work experience (eight years). In addition to education or education equivalent, requires 2-3 years of work experience in sales/fundraising support working directly with sales/fundraising representatives and utilizing various sales reporting tools (i.e., CRM) or related customer service support function.

Travel: 2-3 domestic trips per year

Estimated hiring range: $28-$36.81 per hour

THE JOB

The Philanthropy Specialist will partner with fundraisers within the Philanthropy Team, consult on and support all phases of the Moves Management fundraising process and the Donor Journey from acquisition, cultivation, invitation to donor service. Coordinate multiple tasks of high priority while delivering exceptional customer service and good business decision making. Oversee confidential donor information. Help carry out our Christian organization’s mission, vision, and strategies. Personify the ministry of World Vision by witnessing to Christ and ministering to others through life, deed, word and sign.

RESPONSIBILITIES

• Keep Christ central in individual and corporate life. Actively participate in and contribute to the spiritual disciplines of the organization (Christian conduct, chapel, prayer, worship, devotions, and leadership of devotions); incorporate WV Core Values into decisions within scope of role.
• Fundraising Support:
  • Assist in the preparation of tactical strategic plans for each donor. Document and track stages of gift cultivation, multi-year asks, and campaign sector activities, ensuring CRM systems are properly updated. Monitor progress toward fund-raising goals, providing reports and analysis to inform fundraisers and leadership.
  • Monitor gift processing and track progress toward gift intention fulfillment via reporting and analysis. Conduct ongoing donor research to identify giving patterns and trends. Summarize and report findings for Philanthropy Fundraisers.
  • Liaise with Prospect Development and Middle Donor Teams to manage acquisition of new prospect leads, transfer of disqualified major donors, ongoing research requests, and portfolio list stewardship.
  • Liaise with various departments and individuals in the cultivation, invitation and donor service phases of Moves Management to manage requests and deliverables for resources, reporting, marketing collateral, and other information needed to strengthen and deepen donor engagement. (International Programs Group, Marketing, Sr Leadership, Vision Trips and Events). Promote positive working relationships and influence others for timely and optimal donor business solutions.
  • Assist fundraisers with the strategic plan and distribution of project reporting and other donor service deliverables to donor investors.
  • Interface directly with major donors as first point of contact, including face to face presence and facilitation of events.
• Provide Vision Trip, Event, and donor meeting support, including serving as liaison between travelers and internal departments, serving as liaison with donor hosts, and including both onsite and virtual facilitation. Assist with preparation and planning, including budget planning.
• Understand key performance metrics for fundraisers and assist with tracking, reporting and analysis.
• Function as a subject matter expert in all related systems, such as CRM, EDW, Concur.
• Department Support:
  • Provide expense report support as a subject matter expert for complex scenarios, regular monthly reports, and all international travel related to Vision Trips.
  • Provide customer service to internal and external business partners and donors.
  • Coordinate meetings, maintain calendars, coordinate conferences, and assist with complex travel arrangements for Philanthropy staff.
  • Facilitate the reconciliation of account stewardship, sponsorship, and other donor relationship issues.
  • Help maintain and manage the distribution of marketing related resources for the team.
• Work collaboratively with team members when assigned to work as a member of a team.
• Perform other duties as assigned.
• Maintain awareness of corporate goals, objectives, organizational announcements, and activities. Reference and follow organizational policies and procedures, seeking clarity as needed.

YOU BRING THESE SKILLS

• Organizational skills including time/task management and the ability to balance multiple priorities.
• Attention to detail and consistently accomplishes tasks thoroughly.
• Professional and spiritual maturity.
• Effective written and oral communication.
• Technical proficiency in Microsoft O365 and sales reporting tools, such as a CRM system, as well as a willingness to learn new systems and tools.

REQUIREMENTS

Bachelor's degree or equivalent work experience (eight years). In addition to education or education equivalent, requires 2-3 years of work experience in sales/fundraising support working directly with sales/fundraising representatives and utilizing various sales reporting tools (i.e., CRM) or related customer service support function.

SALARY & BENEFITS

WVUS Pay Grade Level: 220

Estimated hiring range: $28-$36.81 per hour

The posted hiring salary range reflects pay for U.S. locations and is determined using market data and internal compensation guidelines. Actual compensation may vary depending on the candidate’s geographic location, job-related experience, and applicable laws.For information about World Vision U.S' comprehensive benefits package, please visit this link.

ABOUT WORLD VISION

We're a global Christian humanitarian organization. We partner with children, families, and their communities to empower them as they reach their full potential by tackling the causes of poverty and injustice. For 75 years, World Vision has followed Jesus' example to show unconditional love to the poor and oppressed. We serve every child regardless of faith.

L.I.F.E. LEADERSHIP COMPETENCIES:

• Love: How we show up every day, every interaction. Loving others the way Jesus loves—with humility, care, and grace-filled truth. We build trust. We model life with God. And we create environments where people feel seen, valued, and supported, because we see the image of our God in each of them.
• Ignite: How we unlock and catalyze. To Ignite is to unlock purpose, passion, and potential—so people can bring their best in service of children and donors. We build healthy, thriving teams and develop character, competence, and courage.
• Fulfill: How We Deliver. To Fulfill is to focus on what matters most—and deliver with excellence and accountability. We own outcomes. We prioritize mission-critical work. And we partner with God to produce results that advance Kingdom impact.
• Envision: How we change and evolve towards ‘Better’. To Envision is to lead boldly into the future—discerning what’s ahead with faith, navigating complexity, and casting vision that leads to lasting impact.