Pharmacy Transition of Care Coordinator

Lehigh Valley Health Network, Inc.; Allentown (Lehigh County); On-site; USD 25,000 - 30,000; Full time

Job summary

Lehigh Valley Health Network, Inc. is seeking a Pharmacy Technician to support medication management as patients transition from hospital to home. You will work with pharmacists and nurses to ensure safe discharge, accurate labeling, and timely dispensing of medications.

The role emphasizes collaboration, patient communication, and adherence optimization, within a fast-paced hospital setting at Lehigh Valley Hospital campuses.

Qualifications

• High School Diploma/GED required.
• 2 years of pharmacy experience.
• Ability to work in a fast-paced environment and strong math skills.
• CPhT and RPT certifications upon hire (Pennsylvania).

Responsibilities

• Assist in promoting a safe and effective patient discharge plan related to patient medications.
• Assures all medications are properly labeled, verified by a pharmacist, and dispensed in a timely manner.
• Document all transition-related activities in patient record.
• Fills medication orders accurately and efficiently.
• Coordinate the delivery of medications to the bedside.
• Assists pharmacists in preparing and dispensing prescription orders and coordinating post-discharge follow-up care.
• Prioritizes workload, maintains organization, and coordinates activities with other healthcare professionals.
• Collaborate with healthcare providers to resolve medication order discrepancies.
• Communicate patient medication related questions or concerns to the pharmacist.
• Support efforts to reduce hospital readmissions by ensuring proper medication adherence.
• Assist in enrolling patients in pharmacy software system.
• Assist in reviewing coverage and affordability with patients and identifying payment options.

Skills

Pharmacy experience

Strong communication

Time management

Attention to detail

Basic math skills

Team collaboration

Insurance knowledge

Adaptability

Education

CPhT Certification

RPT Certification

High School Diploma or GED

Tools

Pharmacy software

Job description

Imagine a career at one of the nation's most advanced health networks. Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work. LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day. Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.

Summary

Responsible for supporting the pharmaceutical needs of patients during the transition period from hospital setting through discharge to home. Ensures continuity of care by facilitating communication between health care providers, patients, and pharmacists, with the goal of optimizing medication management in reducing hospital readmissions and additional quality improvement metrics. Uses pharmacy systems to obtain patient and drug information to process prescriptions. Assists pharmacists in performing technical duties related to the distribution of drugs to patients. Develops strong relationships with colleagues and patients.

Job Duties

• Assist in promoting a safe and effective patient discharge plan related to patient medications.
• Assures all medications are properly labeled, verified by a pharmacist, and dispensed in a timely manner.
• Document all transition-related activities in patient record.
• Fills medication orders accurately and efficiently.
• Coordinate the delivery of medications to the bedside.
• Assists pharmacists in preparing and dispensing prescription orders and coordinating post-discharge follow-up care.
• Prioritizes workload, maintains organization, and coordinates activities with other healthcare professionals.
• Collaborate with healthcare providers to resolve medication order discrepancies.
• Communicate patient medication related questions or concerns to the pharmacist.
• Support efforts to reduce hospital readmissions by ensuring proper medication adherence.
• Assist in enrolling patients in pharmacy software system.
• Assist in reviewing coverage and affordability with patients and identifying payment options.

Minimum Qualifications

• High School Diploma/GED
• 2 years pharmacy experience.
• Able to work in a fast-paced environment.
• Good math skills needed for counting, measuring, and weighing medications.
• Basic computer skills.
• Strong communication and organizational skills.
• Ability to work collaboratively with interdisciplinary healthcare team.
• Strong time management, prioritization, and adaptability skills.
• Understanding of prescription insurance coverage.
• CPhT - Certified Pharmacy Technician - Pharmacy Technician Certification Board Upon Hire and
• RPT - Registered Pharmacy Technician - State of Pennsylvania Upon Hire

Preferred Qualifications

• 3 years pharmacy experience.
• Knowledge and ability to use any technology, equipment, or computers necessary for preparation and distribution of medications.
• Knowledge of brand name/generic medications.
• Knowledge of understanding of pharmaceutical and medical terminology, as well as pharmaceutical calculations.
• BLS - Basic Life Support AHA - American Heart Association Upon Hire

Physical Demands

Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.

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Lehigh Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes.

Work Shift:

Day Shift

Address:

1200 S Cedar Crest Blvd

Primary Location:

Lehigh Valley Hospital- Cedar Crest

Position Type:

Onsite

Union:

Not Applicable

Work Schedule:

Mon-Fri 7am-3:30pm

Department:

1004-09411 340B Team - CC