Outpatient Pharmacy Technician Trainee - West Oahu - Full Time - Variable Shift

Kaiser Permanente; Kapolei (HI); On-site; USD 28,000 - 34,000; Full time

Job summary

Kaiser Permanente in Hawaii seeks a Pharmacy Technician to assist with dispensing, labeling, and inventory tasks under pharmacist supervision. Responsibilities include patient interaction, cashiering, and ensuring accurate medication preparation.

The ideal candidate has a High school diploma, Hawaii Pharmacy Technician registration, and completion of a PTCB program or equivalent, with strong attention to detail and teamwork in a fast-paced facility.

Qualifications

• Previous pharmacy experience required or in a pharmacy technician training program.
• Complete Pharmacy Technician Certification Board (PTCB) within 2 years of hiring.
• High school diploma or equivalent related experience.

Responsibilities

• Greets patients and initiates service transactions using proper forms and process.
• Assists with inputting patient and prescription information to produce labels.
• Matches prescriptions with labels and prepares medications for pharmacist checking.
• Handles cashiering duties and processes payments for services.
• Follows safety procedures and maintains clean, organized work areas.

Skills

Customer service

Attention to detail

Multi-tasking

English proficiency

Teamwork

Education

High school diploma or equivalent

PTCB certification (within 2 years)

Job description

Job Summary:

Performs variety of semi-technical and clerical duties. Fills, packages and provides medication. Restocks to fixed levels and compounds or repackages following established policies, practices, procedures or specific instructions and within Federal and State statutes and regulations. Performs cashiering duties such as collection of cash, check, or credit card payments for all collectible services.

Essential Responsibilities:

• Greets patients, members and other health care personnel in caring, helpful manner and initiates service transactions using proper forms and process.
• Refers all inquiries or issues regarding patient-care/consultation to pharmacist.
• Assists with inputting patient and prescription information to produce labels and to assist in prescription filling process.
• Matches prescriptions with labels. Selects proper drug and quantity to be dispensed, fills container, applies labels and presents completed product to pharmacist for checking.
• (May perform in hospital setting) As trained or qualified, Prepares adequate supply of medication for unit dose distribution.
• (May perform in hospital setting) Processes Clinic and Hospital Drug Requisitions. Receives, fills drug and medical supply requests. Checks stock levels per schedule. Removes outdated goods and replenishes to fixed levels.
• (May perform in hospital setting) Fills and updates unit dose cassettes per determined supply.
• Assists with and/or provides medication (checked by pharmacist), OTC product, or supplies to correct patient in helpful and caring manner. Refers all consultation function to pharmacist. Collects money if needed.
• (May perform in hospital setting) Picks-up and delivers medications and supplies to designated areas or persons per schedule (e.g. unit dose exchange, control substance, floor stock).
• Calculates price for prescriptions or order. Sells non-prescription drugs. Collects cash, check, or credit card payments for all collectible services. Verifies information is accurate on all checks. Assures valid authorization is received for all credit card payments. Validates checks and credit slips and issues receipts accordingly.
• Balances monies, checks, and credit card charge documents daily against cash register receipts. Reconciles any discrepancy. Prepares bank deposit.
• Gathers and computes data and information for variety of needs pertaining to health plan, non-plan, special and routine reports, studies, and statistics as necessary.
• Maintains accurate OTC charge schedules and price lists, adjusts changes.
• Orders routine bank supplies for cashiering area. Assures all equipment in cashiering area is operating in acceptable manner. Advises supervisor of any malfunctions and/or Reports same to appropriate service company.
• (May perform in hospital setting) Maintains appropriate level of drugs and supplies for operations.
• Orders, receives, stores, returns, credits, and discards drugs and supplies.
• Packs, compounds, reconstitutes, and distributes inventory for issue, transfer or dispensing.
• Files prescriptions and any transaction document of pharmacy operations timely and appropriately.
• Accepts responsibility for resolving immediate problems and accomplishing assigned tasks and reporting irregularities.
• Inspects and maintains work area and equipment in organized, clean, safe, and efficient working condition.
• Observes and complies with departments policies and procedures and organizations house rules such as but not limited to safety, attendance, proper attire, and continuing education.
• Coordinates and answers incoming phone calls. Handles or directs call to appropriate individuals.

Experience

• Previous pharmacy experience required or in a pharmacy technician training program.
• Complete Pharmacy Technician Certification Board (PTCB) within 2 years of hiring.

Education

• High school diploma or equivalent related experience.

License, Certification, Registration

• Pharmacy Technician Certificate of Registration (Hawaii)

Additional Requirements:

• Ability to follow instructions and to troubleshoot equipment problems.
• Demonstrated knowledge of and skill in adaptability customer service, oral communication, multi-tasking, teamwork, and written communication.
• Talking to co-workers, customers, outside vendors, and on the telephone.
• Reading, writing, speaking, and understanding English.
• Training/giving and receiving instructions.
• Mathematical ability, attention to detail (e.g. organization, prioritization, proofing), concentration, and alertness.

Preferred Qualifications:

• Completion of Pharmacy technician training program.
• Post high school coursework training.