Pharmacy Technician Trainee - South Side Giant Eagle

Giant Eagle; Southside (AR); Presencial; USD 31.000 - 36.000; Jornada completa

Descripción de la vacante

Giant Eagle in Southside, Arkansas seeks a Pharmacy Technician Trainee to join a collaborative team dedicated to safe, accurate, and efficient patient care. You will support pharmacists, process prescriptions, handle customer interactions, and participate in ongoing training to ensure compliance with HIPAA and regulatory standards.

This entry-level role emphasizes customer service, teamwork, and attention to detail while preparing you for professional growth in a community pharmacy setting.

Formación

• High school diploma or equivalent is required.
• Eligible to obtain registration as pharmacy technician with the state board of pharmacy.
• Ability to lift up to 25 pounds and stand for extended periods.

Responsabilidades

• Greet patients at pharmacy entry with compassion.
• Process orders in person and by phone, direct questions to the pharmacist.
• Maintain a clean, compliant work area per policy.
• Assist team to keep the department efficient.
• Use the pharmacy computer to process actions and manage prescriptions.
• Support improvement initiatives using service and business metrics.
• Complete required training and accompanying exams.
• Follow HIPAA and state/federal regulations including pseudoephedrine rules.
• Finalize sales at the point of sale and generate customer labels.
• Assist with inventory by ordering, receiving, stocking, and rotating drugs.
• Answer phones politely and provide accurate information.
• Resolve customer questions with management and staff.
• File prescriptions daily.

Conocimientos

Customer service

Communication

Teamwork

Educación

High school diploma

Herramientas

Pharmacy computer

Cash register

Descripción del empleo

Job Summary

As a Pharmacy Technician Trainee, you'll be a key part of our collaborative team. You'll bring your skills and expertise to building a service conscious Pharmacy team that consistently looks to develop great relationships with patients. You'll help us exceed expectations, meet needs and provide safe, accurate and efficient care in order to reach the best patient, Team Member and company outcomes.

Job Description

• Experience Required: 0 to 6 months
• Education Required: High school diploma or equivalent
• Certification or Licensing Required: Eligible to obtain registration as pharmacy technician with the applicable state board of pharmacy
• Lifting Requirement: Up to 25 pounds
• Age Requirement: At least 18 years of age,

Job Responsibilities

• Welcome patients and immediately acknowledge them with compassion and a smile at all pharmacy entry points.
• Model excellent patient care by respecting, engaging and enthusiastically meeting or exceeding all patient needs, including processing orders in person and by phone, directing patients to products and merchandise and referring appropriate questions concerning prescriptions and over the counter medicine to the pharmacist.
• Maintain a neat and clean work environment in order to ensure that company and government requirements are met.
• Assist team members with tasks to ensure department runs efficiently.
• Use the pharmacy computer to complete all actions necessary in order to maximize efficiency and provide optimal patient care at drop-off, will call, drive thru, phone, filling and order receiving, including but not limited to: searching for patients and profiles, determining dates of fill and pick-up, determining prescriptions sent to Central Fill, quoting cash prices of prescriptions, checking on-hand counts of medications and entering invoices.
• Assist team on actions plans in order to improve outcomes using knowledge of all appropriate service and business metrics.
• Assist in the execution of all company initiatives and programs.
• Complete required training program and accompanying exams.
• Follow all company, state and federal policies, laws and regulations, including HIPAA and Pseudoephedrine sales.
• Finalize sales using cash register according to established procedures, including the point of sale policies.
• Transcribe data from prescriptions accurately in order to generate a custom label for the customer.
• Assist with maintaining proper inventory levels by ordering, receiving, stocking and rotating drugs and other supplies per company policy and procedure.
• Answer telephone in a polite and timely manner, ensure accurate information is exchanged and the customer is satisfied.
• Resolve customer questions and concerns by communicating effectively with the customer and the management team and support staff in an efficient manner.
• File written prescriptions daily.