Pharmacy Technician Trainee - Rice's Landing Giant Eagle

Giant Eagle, Inc.; Rices Landing (PA); On-site; USD 32,000 - 42,000; Full time

Job summary

Giant Eagle, Inc. is seeking a Pharmacy Technician Trainee to join our team, helping to build a service‑minded pharmacy culture that emphasizes safe, accurate care and strong patient relationships.

You will assist at multiple entry points, process prescriptions, and support the pharmacist while upholding regulatory standards. The role requires a high school diploma or equivalent, eligibility to obtain state registration, and the physical ability to lift up to 25 pounds.

Qualifications

• Experience required: 0 to 6 months.
• Certification or licensing required: Eligible to obtain registration as pharmacy technician with the applicable state board of pharmacy.
• Lifting requirement: Up to 25 pounds.
• Age requirement: At least 18 years of age.

Responsibilities

• Welcome patients and acknowledge them with compassion at all pharmacy entry points.
• Meet patient needs including processing orders in person and by phone, directing questions to the pharmacist.
• Maintain a neat and clean work environment to meet company and government requirements.
• Assist team members to ensure department runs efficiently.
• Use the pharmacy computer to process actions for drop-off, will-call, drive-thru, and order receiving; manage profiles, fill dates, cash prices, inventories.
• Assist in executing company initiatives and programs.
• Complete required training and exams.
• Follow policies, HIPAA, and regulation requirements.
• Finalize sales at point of sale per procedures.
• Transcribe data from prescriptions to generate customer labels.
• Maintain inventory by ordering, receiving, stocking and rotating drugs and supplies.
• Answer telephone politely and timely; ensure accurate information exchange and customer satisfaction.
• Resolve customer questions and concerns with effective communication.
• File written prescriptions daily.
• May perform medication cycle exchange and cart audits on-site for Long Term Care.

Education

High school diploma or equivalent

Job description

Job Summary

As a Pharmacy Technician Trainee, you’ll be a key part of our collaborative team. You’ll bring your skills and expertise to building a service conscious Pharmacy team that consistently looks to develop great relationships with patients. You’ll help us exceed expectations, meet needs and provide safe, accurate and efficient care in order to reach the best patient, Team Member and company outcomes.

Job Description

• Experience Required: 0 to 6 months
• Education Required: High school diploma or equivalent
• Certification or Licensing Required: Eligible to obtain registration as pharmacy technician with the applicable state board of pharmacy
• Lifting Requirement: Up to 25 pounds
• Age Requirement: At least 18 years of age

Job Responsibilities

• Welcome patients and immediately acknowledge them with compassion and a smile at all pharmacy entry points.
• Model excellent patient care by respecting, engaging and enthusiastically meeting or exceeding all patient needs, including processing orders in person and by phone, directing patients to products and merchandise and referring appropriate questions concerning prescriptions and over the counter medicine to the pharmacist.
• Maintain a neat and clean work environment in order to ensure that company and government requirements are met.
• Assist team members with tasks to ensure department runs efficiently.
• Use the pharmacy computer to complete all actions necessary in order to maximize efficiency and provide optimal patient care at drop‑off, will‑call, drive‑thru, phone, filling and order receiving, including but not limited to: searching for patients and profiles, determining dates of fill and pick‑up, determining prescriptions sent to Central Fill, quoting cash prices of prescriptions, checking on‑hand counts of medications and entering invoices.
• Assist team on actions plans in order to improve outcomes using knowledge of all appropriate service and business metrics.
• Assist in the execution of all company initiatives and programs.
• Complete required training program and accompanying exams.
• Follow all company, state and federal policies, laws and regulations, including HIPAA and Pseudoephedrine sales.
• Finalize sales using cash register according to established procedures, including the point of sale policies.
• Transcribe data from prescriptions accurately in order to generate a custom label for the customer.
• Assist with maintaining proper inventory levels by ordering, receiving, stocking and rotating drugs and other supplies per company policy and procedure.
• Answer telephone in a polite and timely manner, ensure accurate information is exchanged and the customer is satisfied.
• Resolve customer questions and concerns by communicating effectively with the customer and the management team and support staff in an efficient manner.
• File written prescriptions daily.

For Long Term Care only

• May be required to perform medication cycle exchange on‑site at the facilities we service.
• May be required to perform medication cart audits on‑site at the facilities we service.