Pharmacy Technician Trainee - Greenfield Giant Eagle

Giant Eagle, Inc.; Pittsburgh (Allegheny County); On-site; USD 31,000 - 45,000; Full time

Job summary

Giant Eagle, Inc. in Pittsburgh seeks a Pharmacy Technician Trainee to join a collaborative team focused on safe, accurate, and efficient patient care. You will help build a service-oriented pharmacy culture and support ongoing relationships with patients and team members.

Role requires a high school diploma or equivalent and eligibility to obtain state registration as a pharmacy technician. Training, HIPAA compliance, and adherence to all policies will be emphasized throughout your development.

Qualifications

• High school diploma or equivalent is required.
• Eligibility to obtain registration as a pharmacy technician with the state board.
• 0–6 months experience preferred for trainee level.

Responsibilities

• Greet patients with compassion at pharmacy entry points.
• Assist customers with prescriptions and over-the-counter questions.
• Maintain a neat, compliant work environment per policy.
• Process orders in person and by phone while coordinating with the pharmacist.
• Use the pharmacy computer to manage labels, inventories, and transactions.

Skills

Customer service

Attention to detail

Teamwork

Education

High school diploma or equivalent

Tools

Pharmacy computer

Point-of-Sale system

Job description

Job Summary

As a Pharmacy Technician Trainee, you’ll be a key part of our collaborative team. You’ll bring your skills and expertise to building a service conscious Pharmacy team that consistently looks to develop great relationships with patients. You’ll help us exceed expectations, meet needs and provide safe, accurate and efficient care in order to reach the best patient, Team Member and company outcomes.

Job Description

• Experience Required: 0 to 6 months
• Education Required: High school diploma or equivalent
• Certification or Licensing Required: Eligible to obtain registration as pharmacy technician with the applicable state board of pharmacy
• Lifting Requirement: Up to 25 pounds
• Age Requirement: At least 18 years of age,

Job Responsibilities

• Welcome patients and immediately acknowledge them with compassion and a smile at all pharmacy entry points.
• Model excellent patient care by respecting, engaging and enthusiastically meeting or exceeding all patient needs, including processing orders in person and by phone, directing patients to products and merchandise and referring appropriate questions concerning prescriptions and over the counter medicine to the pharmacist.
• Maintain a neat and clean work environment in order to ensure that company and government requirements are met.
• Assist team members with tasks to ensure department runs efficiently.
• Use the pharmacy computer to complete all actions necessary in order to maximize efficiency and provide optimal patient care at drop-off, will call, drive thru, phone, filling and order receiving, including but not limited to: searching for patients and profiles, determining dates of fill and pick-up, determining prescriptions sent to Central Fill, quoting cash prices of prescriptions, checking on-hand counts of medications and entering invoices.
• Assist team on actions plans in order to improve outcomes using knowledge of all appropriate service and business metrics.
• Assist in the execution of all company initiatives and programs.
• Complete required training program and accompanying exams.
• Follow all company, state and federal policies, laws and regulations, including HIPAA and Pseudoephedrine sales.
• Finalize sales using cash register according to established procedures, including the point of sale policies.
• Transcribe data from prescriptions accurately in order to generate a custom label for the customer.
• Assist with maintaining proper inventory levels by ordering, receiving, stocking and rotating drugs and other supplies per company policy and procedure.
• Answer telephone in a polite and timely manner, ensure accurate information is exchanged and the customer is satisfied.
• Resolve customer questions and concerns by communicating effectively with the customer and the management team and support staff in an efficient manner.
• File written prescriptions daily.

About Us

At Giant Eagle, we believe in nourishing life’s moments, big and small, because they matter. We strive to lead the way in quality, service, and everyday value. Most importantly, the compassion, care, and respect our Team Members show to each other and in our communities is what truly sets us apart. Here, you’ll find a place to win, grow, and be better together. If you want to make a real impact, belong to a supportive community, and build a meaningful career, we invite you to grow your future with us — because you matter.