Pharmacy Technician Trainee

Kaiser Permanente; Waipahu (HI); On-site; USD 25,000 - 33,000; Full time

Job summary

Kaiser Permanente in Hawaii is seeking a dedicated Pharmacy Technician to support medication preparation, labeling and dispensing under pharmacist supervision. You will handle patient interactions, processing prescriptions, and cash handling in a busy hospital or clinic setting.

The role requires accurate data entry, attention to detail, and the ability to follow procedures and safety guidelines. Prior pharmacy experience or training is required, with Hawaii certification preferred.

Qualifications

• Previous pharmacy experience or enrolment in a pharmacy technician program.
• Pharmacy Technician Certification Board (PTCB) certification within 2 years of hire.
• High school diploma or equivalent required; further certification preferred.

Responsibilities

• Greets patients and initiates service transactions.
• Refer all inquiries to pharmacist for patient-care/consultations.
• Input patient and prescription data to produce labels and assist in dispensing.
• Match prescriptions with labels and prepare medications for pharmacist check.
• Prepare unit-dose medications in hospital settings when applicable.
• Process requisitions and restock drugs and supplies per schedule.
• Assist with medication distribution and OTC products under supervision.
• Handle transactions and cash processing with receipts and verification.

Skills

Pharmacy experience

Customer service

Attention to detail

Multitasking

Communication skills

Teamwork

English literacy

Education

High school diploma or equivalent

Pharmacy Technician Certificate of Registration (Hawaii)

PTCB certification

Job description

Job Summary:

Performs variety of semi-technical and clerical duties. Fills, packages and provides medication. Restocks to fixed levels and compounds or repackages following established policies, practices, procedures or specific instructions and within Federal and State statutes and regulations. Performs cashiering duties such as collection of cash, check, or credit card payments for all collectible services.

Essential Responsibilities:

• Greets patients, members and other health care personnel in caring, helpful manner and initiates service transactions using proper forms and process.
• Refers all inquiries or issues regarding patient-care/consultation to pharmacist.
• Assists with inputting patient and prescription information to produce labels and to assist in prescription filling process.
• Matches prescriptions with labels. Selects proper drug and quantity to be dispensed, fills container, applies labels and presents completed product to pharmacist for checking.
• (May perform in hospital setting) As trained or qualified, Prepares adequate supply of medication for unit dose distribution.
• (May perform in hospital setting) Processes Clinic and Hospital Drug Requisitions. Receives, fills drug and medical supply requests. Checks stock levels per schedule. Removes outdated goods and replenishes to fixed levels.
• (May perform in hospital setting) Fills and updates unit dose cassettes per determined supply.
• Assists with and/or provides medication (checked by pharmacist), OTC product, or supplies to correct patient in helpful and caring manner. Refers all consultation function to pharmacist. Collects money if needed.
• (May perform in hospital setting) Picks-up and delivers medications and supplies to designated areas or persons per schedule (e.g. unit dose exchange, control substance, floor stock).
• Calculates price for prescriptions or order. Sells non-prescription drugs. Collects cash, check, or credit card payments for all collectible services. Verifies information is accurate on all checks. Assures valid authorization is received for all credit card payments. Validates checks and credit slips and issues receipts accordingly.
• Balances monies, checks, and credit card charge documents daily against cash register receipts. Reconciles any discrepancy. Prepares bank deposit.
• Gathers and computes data and information for variety of needs pertaining to health plan, non-plan, special and routine reports, studies, and statistics as necessary.
• Maintains accurate OTC charge schedules and price lists, adjusts changes.
• Orders routine bank supplies for cashiering area. Assures all equipment in cashiering area is operating in acceptable manner. Advises supervisor of any malfunctions and/or Reports same to appropriate service company.
• (May perform in hospital setting) Maintains appropriate level of drugs and supplies for operations.
• Orders, receives, stores, returns, credits, and discards drugs and supplies.
• Packs, compounds, reconstitutes, and distributes inventory for issue, transfer or dispensing.
• Files prescriptions and any transaction document of pharmacy operations timely and appropriately.
• Accepts responsibility for resolving immediate problems and accomplishing assigned tasks and reporting irregularities.
• Inspects and maintains work area and equipment in organized, clean, safe, and efficient working condition.
• Observes and complies with departments policies and procedures and organizations house rules such as but not limited to safety, attendance, proper attire, and continuing education.
• Coordinates and answers incoming phone calls. Handles or directs call to appropriate individuals.

Basic Qualifications:

Experience

• Previous pharmacy experience required or in a pharmacy technician training program.
• Complete Pharmacy Technician Certification Board (PTCB) within 2 years of hiring.

Education

• High school diploma or equivalent related experience.

License, Certification, Registration

• Pharmacy Technician Certificate of Registration (Hawaii)

Additional Requirements:

• Ability to follow instructions and to troubleshoot equipment problems.
• Demonstrated knowledge of and skill in adaptability customer service, oral communication, multi-tasking, teamwork, and written communication.
• Talking to co-workers, customers, outside vendors, and on the telephone.
• Reading, writing, speaking, and understanding English.
• Training/giving and receiving instructions.
• Mathematical ability, attention to detail (e.g. organization, prioritization, proofing), concentration, and alertness.

Preferred Qualifications:

• Completion of Pharmacy technician training program.
  
• Post high school coursework training.