Pharmacy Technician Trainee - Intermittent

SouthEast Alaska Regional Health Consortium (SEARHC); Klawock (AK); On-site; USD 34,440 - 41,383; Full time

Job summary

A regional health consortium in Alaska is looking for a Pharmacy Technician to provide support under the supervision of a pharmacist. Responsibilities include retrieving medications, assisting customers, and maintaining equipment. Candidates must have an Alaska pharmacy license and a valid Certified Pharmacy Technician Certification within one year of hire, along with customer service experience. This position offers a pay range of $25.00 - $30.04 per hour and requires good communication skills and the ability to multitask effectively.

Qualifications

• 1-2 years of customer service experience, healthcare or related experience preferred.
• Knowledge of drug names, strengths, and pharmacy law.

Responsibilities

• Monitor refrigerator temperatures.
• Support the pharmacist with medication retrieval and order processing.
• Assist customers at the pharmacy window and via telephone.

Skills

Sterile compounding skills

Hazardous drug handling

Basic math skills for dosage calculations

Education

Alaska license as Pharmacy Technician

Certified Pharmacy Technician Certification

Clinical Competency within 3 months of hire

High Risk Competency within 3 months of hire

Job description

Pay Range: $25.00 - $30.04

Under direct supervision of a pharmacist, provides technical support to the pharmacists and the Department of Pharmacy Services. Provides confidential and frontline support to customers at the pharmacy window and waiting rooms.

• Monitors refrigerator temperatures.

Key Essential Functions And Accountabilities Of The Job

• Supports the pharmacist
  • Retrieves medications from shelf of Scriptpro robot (if available), counts medications, and labels containers under the supervision of the pharmacist.
  • Cleans and refills the Scriptpro robot, and Kirby Lester daily and as needed.
  • Orders and replaces stock in the pharmacy.
  • Retrieves and interprets medication orders; performs pharmaceutical calculations; enters orders into pharmacy computer system for pharmacist’s review.
  • Labels, fills and delivers medication to appropriate patient care locations.
• Maintains equipment and performs required recordkeeping
  • Conducts inventory, orders, receives and stocks drugs and supplies.
  • Performs restocks and cleans the IV Hood before and after compounding, cleans the entire IV room daily and performs other scheduled cleanings.
  • Maintains log of hood pressures and notifies maintenance of insufficient air flow.
  • Refills the emergency room Pyxis machine and files proper paperwork.
  • Fills out appropriate paperwork when preparing and delivering controlled substances.
  • Receives and triages information requests; researches and provides information where appropriate, referring other inquiries to the pharmacist.
  • Retrieves expired, recalled or discontinued medications from stock and patient areas; discards or returns to stock as appropriate; completes corresponding documentation.
  • Assists in documentation of unit‑specific procedures and quality assurance activities under Pharmacist review.
• Assist customers
  • Answers telephone and takes requests for prescription refills from patients. Contacts patient’s providers when prescription has no refills.
  • Communicates with patients at the pharmacy window and directs traffic within the pharmacy and waiting room.
  • Triages patient questions: answers questions when appropriate, refers other requests to a pharmacist.
  • Gives patients a courtesy call at 10 days, returning prescriptions to stock when they are not picked up by patients within two weeks; processing prescriptions through software to reverse billing.
  • Dispenses prepared refill prescriptions under the supervision of the pharmacist.

Other Functions

• Checks crash carts for used, outdated, or recalled drugs and replenishes them as needed.
• Keeps pharmacy areas clean, neat, and well organized.
• Monitors refrigerator temperatures.
• Other duties as assigned.

Education, Certifications, and Licenses Required

• Alaska license as Pharmacy Technician is required at hire.
• Valid Certified Pharmacy Technician Certification is required within one year of hire.
• Clinical Competency required within 3 months of hire and subsequently every three years.
• High Risk Competency required within 3 months of hire and subsequently every three years.

Experience Required

• 1-2 years of customer service experience, healthcare or related experience preferred.

Knowledge of

• Drug names and strengths, generic equivalents, pharmaceutical and medical terminology and pharmacy law.
• Computer systems as well as knowledge of operation and capabilities of all automated equipment within the pharmacy as well as those in satellite areas.

Skills In

• Sterile compounding skills.
• Hazardous drug handling.
• Basic math skills required to calculate dosages.

Ability to

• Communicate with patients verbally in person and on the phone.
• Multitask with constant interruptions and adapt to changes in workload and work schedule.
• Work cooperatively with all health‑system and pharmacy staff and deal with difficult people.
• Set priorities and solve problems and respond quickly in emergencies.

Position Information

• Work Shift: OT 8/40