Pharmacy Technician Supervisor

University of Michigan; Ann Arbor (MI); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Retirement match

Job summary

Michigan Medicine in Ann Arbor is seeking a Pharmacy Technician Supervisor to lead daily operations within the Pharmacy Services. You will supervise, train, and schedule staff, ensuring adherence to policies and regulatory requirements along with quality and safety standards.

Responsibilities include conducting performance evaluations, HR duties, and workflow optimization while collaborating with the Department of Pharmacy Services to meet productivity targets.

Qualifications

• Pharmacy Technician license required.
• Five years of experience as a Pharmacy Technician required.
• Leadership experience or training preferred.
• Bachelor's degree or equivalent combination of education and experience preferred.

Responsibilities

• Supervise, support and ensure compliance of pharmacy technicians.
• Develop policies and guidelines to improve standardization and regulatory compliance.
• Hire, set pay rates, and conduct performance appraisals for staff.
• Plan staffing, training, and professional development of assigned staff.
• Monitor metrics and supervise workflow to meet productivity targets.
• Direct scheduling, attendance, and off-boarding for the team.

Skills

Pharmacy technician license

Five years experience

Leadership

Training & onboarding

Education

Bachelor's degree or equivalent

Job description

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Responsibilities*

As the Pharmacy Technician Supervisor, you will be responsible for performing activities relating to and supporting the coordination, training, and supervision of individuals within assigned area of responsibility. Duties and responsibilities of this individual will include supervision, support, and compliance of activities related to the practice of pharmacy as a pharmacy technician. This includes preparation, compounding, packaging, storing, recording, processing, dispensing, labeling and delivery of medications and pharmaceutical supplies. The Pharmacy Technician Supervisor may also provide functional supervision of Pharmacy Technician Trainers, collect and or/record metrics, quality and/or surveillance data, and develop and implement process improvements

Specific duties include:

• Develop policies and guidelines to improve standardization and maintain regulatory compliance in areas of oversight.
• Monitor daily practices to ensure they are conducted with adherence to policy and guidelines, legal, regulatory, and compliance requirements.
• Develop and prepare training and procedural materials for areas of oversight.
• Hire, set/adjust rates of pay and hours of work, complete performance appraisals, mentor, promote, and other administrative HR responsibilities for assigned staff.
• Direct the orientation, education, training, professional development, and performance evaluation of assigned staff. Validate that all assigned staff are oriented and competent.
• Ensure that an effective staffing plan is in place and executed to optimize efficient operations.
• Directly, or through delegation, plan and schedule shift assignments and work for assigned staff, ensure proper distribution of assignments and adequate manning, space, and facilities for subsequent performance of duties.
• Directly, or through delegation, manage the scheduling of the assigned work force inclusive of vacation schedules, ad hoc requests, and surveillance of employee attendance.
• Collect, analyze and interpret metrics on operations, costs, productivity, and staffing requirements for
  areas of oversight.

• Provide primary oversight of the function, quality, and productivity of assigned staff.
• Review payroll records and approve time reports for assigned staff.
• Handle staff and/or patient issues, concerns/complaints, and grievances.
• Lead or actively participate in Department of Pharmacy Services work group and/or committees that address quality, cost containment, and regulatory compliance issues
• Provide assistance to other pharmacy leaders in support of area duties, tasks, and needs.
• Assist with meeting productivity targets for Department of Pharmacy Services and Michigan Medicine.
• Promote fiscal responsibility in areas of oversight. Develop strategies to maximize the efficient use of resources.
• Coordinate, oversee, and implement employee off-boarding.
• Other duties as assigned.

Required Qualifications*

Pharmacy Technician license and five years experience as a Pharmacy Technician required.

Desired Qualifications*

• Leadership and managerial experience or training
• Pharmacy practice experience
• Bachelor's degree or an equivalent combination of education and experience

Why Join Michigan Medicine?

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world's most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

• Excellent medical, dental and vision coverage effective on your very first day
• 2:1 Match on retirement savings

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes .

Work Schedule

Evening and Midnight Rotation

Additional Information

Provides day-to-day supervision and manages the activities of pharmacy technicians. Responsibilities include supervision, support and compliance of pharmacy technicians preparing, compounding, packaging, storing, recording, processing, dispensing, labeling and delivering medications and pharmaceutical supplies. Ensures all department procedures and policies are followed. Employees in this classification supervise three or more full-time equivalent employees every week. Direction is over a permanent status-continuing function, not a collection of employees assigned to complete a project. Management duties include interviewing, selecting and training of employees; setting and adjusting their rates of pay and hours of work; planning and directing their work; appraising their productivity and efficiency for the purpose of recommending promotions or other changes in their status; handling their complaints and grievances and disciplining them when necessary. Management responsibilities include the authority to hire, fire, or promote assigned employees or make recommendations that are given particular weight. Employees may spend time performing many of the same duties as subordinate employees. Under FLSA, this is the exempt job classification for this title. Incumbents in this position must meet the full criteria for exempt status: salary level, salary basis, and duties tests.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled any time after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.

Job Detail

Job Opening ID 284860

Working Title Pharmacy Technician Supervisor

Job Title Pharmacy Technician Supervisor

Work Location Michigan Medicine - Ann Arbor Ann Arbor, MI

Modes of Work Onsite

Full/Part Time Full-Time

Regular/Temporary Regular

FLSA Status Exempt

Organizational Group Um Hospital

Department MM CW - Pharmacy

Posting Begin/End Date 10/26/2026 - 11/25/2026

Career Interest Patient Care Services Pharmacy