Pharmacy Technician - Specialty Pharmacy

MultiCare; Tacoma (WA); Hybrid; USD 44,000 - 71,000; Full time

Benefits offered by this job

Competitive salary

Paid time off

Retirement benefits

Job summary

MultiCare is seeking a Specialty Pharmacy Navigator to assist in pharmacological support under the supervision of a licensed pharmacist. You will handle order intake from multiple channels and follow up on claims and medication statuses, while educating patients and families.

This is a staff-level role focused on routine duties with strong organization and attention to detail. Qualifications include a Washington State Pharmacy Technician license, at least two years of retail pharmacy experience,

Qualifications

• Minimum two (2) years of pharmacy experience, preferably in retail.
• Current Washington State Board of Pharmacy Technician License.
• Experience working directly with specialty medication programs or in a specialty Pharmacy Retail Pharmacy experience.

Responsibilities

• Receives orders via telephone, fax, and printers and directly from customers.
• Performs phone call follow ups with patients, providers and pharmacy staff regarding medication orders and claim status.
• Acts as a support system, providing guidance and education to patients and their families.
• Works under supervision of a pharmacist; handles routine duties requiring organization and attention to detail.

Skills

Pharmacy experience

Specialty medications experience

Phone follow-ups

Education

Washington State Board of Pharmacy Technician License

Job description

Join a team that shares your calling At MultiCare, you’re more than just a job title — you’re part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you’ll find a place to grow, do meaningful work and build a career you love in a community that feels like home. FTE: 1.0 _, Shift: Day_, Schedule: _M-F

Position Summary

• The Specialty Pharmacy Navigator assists in performing manipulative and non-discretionary functions associated with the practice of pharmacy under the supervision of a licensed pharmacist to include receiving orders via telephone, fax, and printers and directly from customers.
• Performs phone call follow ups with patients, providers and pharmacy staff regarding medication orders and claim status.
• Acts as a support system, providing guidance and education to patients and their families.
• This is a staff level position working under supervision of a pharmacist. Work situations are a variety of routine duties and functions that require organization and attention to detail.

Requirements

• Current Washington State Board of Pharmacy Technician License
• Minimum two (2) years of pharmacy experience, preferably in retail
• Experience working directly with specialty medication programs or in a specialty Pharmacy Retail Pharmacy experience

About Tacoma General Hospital

MultiCare Tacoma General Hospital, in the heart of Tacoma, WA, is a 367-bed regional medical center delivering cutting-edge care. With a 24-hour Emergency Department, Level II Adult Trauma Center, advanced cardiac, neurological, orthopedic and robotic surgery, Tacoma General combines innovation with compassionate care. Home to the MultiCare Regional Cancer Center, a Family Birth Center and specialized neonatal care in partnership with Mary Bridge Children’s, our collaborative, mission-driven teams offer a rewarding environment for career growth and professional excellence.

About the Tacoma Community

Tacoma, just 30 miles south of Seattle, blends big-city amenities with the beauty of the Pacific Northwest. From scenic waterfronts and mountain trails to vibrant arts, dining and brewery scenes, Tacoma offers something for everyone — outdoor enthusiasts, families and young professionals alike. With strong schools and universities, it’s a city where you can live, work and play.

Why MultiCare?

Rooted in the local community Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years. Growth and education Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you. Well-being and support Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life. Living our values Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other. Belonging for all Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued. Pacific Northwest lifestyle Work and live where natural beauty, adventure and strong community connections are part of everyday life.

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $32.20 - $51.68 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align. Associated benefit information can be viewed here.

MultiCare is a not-for-profit health care organization with more than 28,000 team members, including employees, providers and volunteers. MultiCare has been caring for our community for well over a century, since the founding of Tacoma’s first hospital and today is the largest community-based, locally governed system of health in the state of Washington, serving communities across Washington and Northern Idaho. MultiCare’s comprehensive system of health includes numerous primary care, urgent care and specialty services — including Mary Bridge Children’s Hospital & Health Network; MultiCare Indigo Urgent Care; Pulse Heart Institute; MultiCare Medical Associates, affiliated physicians; MultiCare Rockwood Clinic, the largest multispecialty clinic in the Inland Northwest region; and MultiCare Connected Care, our Accountable Care Organization. Thirteen hospitals complete the organization: Allenmore Hospital, Auburn Medical Center, Capital Medical Center, Covington Medical Center, Deaconess Hospital, Good Samaritan Hospital, Mary Bridge Children’s Hospital — the Puget Sound region’s only children’s hospital and state-designated Level II Pediatric Trauma Center for Western Washington — Overlake Medical Center, Navos Behavioral Health Hospital, Valley Hospital, Yakima Valley Hospital, Tacoma General Hospital — which is home to the South Puget Sound region’s only Level IV Neonatal Intensive Care Unit — and Wellfound Behavioral Health Hospital. Our core values of Respect, Integrity, Stewardship, Excellence, Collaboration, Kindness and Joy, serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other. MultiCare is also proud of our commitment to workforce diversity and culturally competent care. This commitment is led by our CEO and supported through employee education and community outreach.

Equal Employment Opportunity

MultiCare provides equal employment opportunity to all employees and job applicants. We do not tolerate discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender identity or expression or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Accommodation Request

If you are an external job applicant who requires reasonable accommodation in the job application process, please contact the Employee Resource Center (ERC) at 253-403-6947 and we will assist you with submitting a ticket to initiate your request for accommodation. If you are a current employee, you can submit an ERC ticket or call the ERC for assistance.