Pharmacy Technician Specialist

SSM Health; Madison (WI); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Paid Parental Leave

Flexible Payment Options

Upfront Tuition Coverage

Job summary

SSM Health in Madison, Wisconsin, is hiring a Pharmacy Technician to support hospital operations. This fully onsite position requires strong communication and attention to detail and mandates three years' relevant experience. As part of the pharmacy team, you will lead processes specific to medication management and provide exceptional service while complying with healthcare regulations.

The ideal candidate will hold the CPhT certification and be registered as a Pharmacy Technician in Wisconsin.

Qualifications

• 3 years of Pharmacy Technician experience.
• CPhT certification required.
• Registered Pharmacy Technician in Wisconsin or application in process.

Responsibilities

• Lead workflows and drive process improvements.
• Solve issues specific to specialized areas.
• Provide excellent customer service and maintain confidentiality.

Skills

Strong communication skills

High attention to detail

Education

High School Diploma/GED or equivalent

Job description

It's more than a career, it's a calling

WI-SSM Health Dean Medical Group South Madison Campus

Worker Type

Regular

Job Highlights

Position Details

This is a fully onsite position at SSM Health St. Mary’s Hospital in Madison, Wisconsin. The anticipated start date is July 20, 2026.

Schedule

Monday through Friday, 7:30 AM – 4:00/4:30 PM

No on-call requirement

Location

SSM Health Dean Medical Group South Madison Campus

1211 Fish Hatchery Rd

Madison, WI 53715

Qualifications

• Strong communication skills
• High attention to detail

Requirements

• 3 years of Pharmacy Technician experience

Certification (one required)

• CPhT (PTCB)
• ExCPT/CPhT (NHA)

Wisconsin Registration (one required)

• Registered Pharmacy Technician (WI DSPS)
• OR application in process at time of hire

Job Summary

Under the direct supervision of a pharmacist and in accordance with standard procedures, this position leads workflows and drives process improvements within a specialized operational area, specific to a single ministry. At least 80% of work time is dedicated to this specialized function, which may include areas such as technology and automation, controlled substance management, transitions of care, or purchasing. The role involves performing advanced pharmacy technician duties that require specialized knowledge and skills beyond those typically expected in standard technician roles.

Job Responsibilities and Requirements

PRIMARY RESPONSIBILITIES

• Performs daily services and functions of the specialized role within assigned ministry. Solves issues in the specialized area as they arise. Ensures documents and records are accurate and completed in a timely manner.
• Serves as a resource in the specialized area for other ministry team members. Solves complex problems and ensures that issues are escalated and closed as needed.
• Complies with legal, regulatory, and accreditation standards. Collaborates with department leadership to adopt best practices. Coaches team members when practice standards are not upheld.
• Conducts reviews and audits of specialized area. Reports and monitors KPIs to ensure optimal performance. Identifies quality improvement opportunities based on specialized skill set to ensure safe, effective, and efficient services and patient care. Provides input to and leads implementation of operational changes and advancements in accordance with system standardization. Participates in ministry work teams, committees, and councils.
• Collaborates with department leaders to develop and coordinate team member education, training, orientation, and competency. Trains other team members in specialized area.
• Serves as the ministry liaison to regional pharmacy teams in specialty area. Collaborates with leadership to communicate changes in specialty area.
• Provides excellent customer service to patients, other staff and ancillary departments and maintains high standards of confidentiality in accordance with the Health Insurance Portability and Accountability Act (HIPAA).
• Works in a constant state of alertness and safe manner.
• Performs other duties as assigned.

EDUCATION

• High School Diploma/GED or education equivalency for licensing.

EXPERIENCE

• Three years’ experience as a pharmacy technician

PHYSICAL REQUIREMENTS

• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
• Frequent keyboard use/data entry.
• Occasional bending, stooping, kneeling, squatting, twisting and gripping.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Rare climbing.

REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS

State of Work Location: Illinois

• Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB)
• Or
• Certified Pharmacy Technician (ExCPT/CPhT) - National Healthcareer Association (NHA)
• And
• Pharmacy Technician, Registered - Illinois Department of Financial and Professional Regulation (IDFPR)
• Or
• IL Registration Application Process Complete At Time Of Hire - Illinois Department of Financial and Professional Regulation (IDFPR)

State of Work Location: Missouri

• Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB)
• Or
• Certified Pharmacy Technician (ExCPT/CPhT) - National Healthcareer Association (NHA)
• And
• Pharmacy Technician - Missouri Division of Professional Registration
• Or
• MO Registration Application and Finger Print Process Complete AT TIME OF HIRE - Missouri Division of Professional Registration

State of Work Location: Oklahoma

• Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB)
• Or
• Certified Pharmacy Technician (ExCPT/CPhT) - National Healthcareer Association (NHA)
• And
• Technician - Oklahoma State Board of Pharmacy

State of Work Location: Wisconsin

• Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB)
• Or
• Certified Pharmacy Technician (ExCPT/CPhT) - National Healthcareer Association (NHA)
• And
• Pharmacy Technician, Registered - Wisconsin Department of Safety and Professional Services
• Or
• WI Registration Application Process Complete AT TIME OF HIRE - Wisconsin Department of Safety and Professional Services

Work Shift

Day Shift (United States of America)

Job Type

Employee

Department

5160840164 WRO Infsn Cntr Pharmacy

Scheduled Weekly Hours

40

Benefits

SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.

• Paid Parental Leave : we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
• Flexible Payment Options : our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.
• Upfront Tuition Coverage : we provide upfront tuition coverage through FlexPath Funded for eligible team members.

SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status or any other characteristic protected by applicable law.