Pharmacy Technician - Refill Call Coordinator

Ohio State University; Columbus (OH); Hybrid; USD 32,000 - 42,000; Full time

Job summary

The Ohio State University Wexner Medical Center Specialty Pharmacy is seeking a Pharmacy Technician I to support refill processing and medication billing in the outpatient setting. You will work under the supervision of a licensed pharmacist to ensure accurate dispensing, regulatory compliance, and timely documentation.

You must maintain active Ohio Pharmacy Technician registration and complete any required training.

Qualifications

• High school diploma or equivalent.
• Registered or eligible for Ohio Pharmacy Technician registration.
• 0 years of relevant experience required.

Responsibilities

• Receive inbound calls and make outbound calls for refills.
• Select medications for refill and bill prescriptions.
• Maintain regulatory compliance and documentation under the supervision of a licensed pharmacist.

Skills

Patient-centered service

Regulatory compliance

Team collaboration

Education

High school diploma or equivalent

Registered Pharmacy Technician in Ohio

Tools

Outpatient pharmacy dispensing software

Job description

Pharmacy Technician - Refill Call Coordinator## Department:Retail Rx | OSU Specialty Pharmacy Ackerman**Scope of Position**Responsible for supporting the safe, efficient, and compliant filling and billing of medications within the Outpatient Pharmacy dispensing software, under the supervision of a licensed pharmacist. Provides high-quality, patient-centered support services to ensure accurate prescription refills, prescription billing and documentation. In collaboration with pharmacists and other pharmacy technicians, assist in maintaining regulatory compliance, operational efficiency, and service excellence across assigned practice areas. Maintains active registration as a Pharmacy Technician Trainee or Registered Pharmacy Technician with the Ohio Board of Pharmacy and fulfills all continuing education and competency requirements necessary to maintain registration throughout employment. If registered as an Ohio Board of Pharmacy Technician Trainee, completion of the OSUWMC employer-based training program is required, followed by updating registration to Registered Pharmacy Technician status with the Ohio Board of Pharmacy. Demonstrates professional conduct aligned with hospital and departmental mission, vision, and values.**Position Summary**This position functions to support all aspects of medication refills within the Outpatient Pharmacy dispensing software at The Ohio State University Wexner Medical Center Specialty Pharmacy, under the supervision of a licensed pharmacist. Duties include receiving inbound phone calls and making outbound phone calls, selecting medications for refill based on patient requests, billing prescriptions, making electronic documentation; and other duties as permitted by Ohio Board of Pharmacy. The **Pharmacy Technician I** assists pharmacists in ensuring accurate medication dispensing and regulatory compliance in accordance with Ohio Board of Pharmacy rules, state and federal regulations, USP standards as applicable, and institutional policies. This role supports patient care while promoting a safe and efficient medication-use system. Must demonstrate knowledge and skills necessary to provide services appropriate to the age of the patients served, including completing any mandatory education requirements.**Minimum Qualifications*** High school diploma or equivalent.* Minimum age: 18 years* Registered or eligible for pharmacy technician registration in Ohio. Pharmacy Technician Trainees must submit all required documentation to the Ohio Board of Pharmacy at least 10 business days before start date.* 0 years of relevant experience required.* Maintain Registered Pharmacy Technician status with Ohio Board of Pharmacy. Pharmacy Technician Trainees must obtain Registered Pharmacy Technician status within 1.5 years of hire.* Continues to meet departmental competency requirements and pharmacy standards of employee conduct.## Additional Information:***The university will not sponsor applicants for work visas for this position.***## Location:Ackerman Rd, 600 (2435)## Position Type:Regular## Scheduled Hours:40## **Shift:**First Shift***Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.***