Pharmacy Technician Refill Authorization

Intermountain Healthcare Inc.; San Juan (PR); Remote; USD 29,000 - 44,000; Part time

Job summary

Intermountain Health is seeking a Pharmacy Technician to join our fully remote Refill Authorization team. The role supports primary care clinics by processing medication refill authorizations under a collaborative practice agreement, ensuring timely patient access.

Candidates must hold a valid Pharmacy Technician license in Utah, Colorado, Montana, or Nevada and be able to work in a remote environment. This PRN position offers variable shifts between 6:00 am and 6:00 pm, with 8- to 10-hour

Qualifications

• High School or equivalent required.
• Current pharmacy technician certification and/or license applicable to state of practice.
• Knowledge of state and federal regulations and statutes regarding the practice of pharmacy and distribution of drugs.
• Any lapse or failure to meet these requirements may result in disciplinary action, up to termination.

Responsibilities

• Reviews patient charts to verify latest provider visits and refill eligibility under EMRC agreement.
• Gathers and reviews clinical information (labs, monitoring parameters, medication history) to support refill requests.
• Prepares and documents refill authorization requests using pharmacy technology in line with state laws and policies.
• Ensures all required clinical criteria are complete before pharmacist review.
• Routes completed refill requests to the pharmacist for final verification and processing.
• Communicates with pharmacists and care team about missing information or clarifications.
• Identifies safety concerns or gaps in care and escalates to the pharmacist.
• Maintains accurate documentation in the patient record.
• Demonstrates strong computer proficiency and ability to navigate multiple systems in a remote work environment.
• Works collaboratively as part of a large remote team with professionalism and good interpersonal skills.

Skills

Technical competency

Regulatory compliance

Communication

Organization

Computer proficiency

Education

High School or equivalent

Pharmacy technician license/certification

Job description

Supply Chain Center

Part time

R188056

Job Description:

Currently, we are not hiring remote workers in the following states: CA, CT, HI, IL, ME, MA, MN, NY, PA, RI, VT, VA, and WA.

Please note that an on-camera filter-free video interview with Microsoft Teams will be required as well as onsite interviews and/or meetings.

Job Specifics:

Schedule: PRN (as needed)

Shifts: Variable 8- to 10-hour shifts between 6:00 am and 6:00 pm, Monday through Sunday.

Benefits Eligible: No

Location: This is a fully remote position. Candidates for this role need to have an active Pharmacy Technician license in Utah, Colorado, Montana or Nevada. Candidates outside of these states will not be considered.

Join our Refill Authorization Pharmacy Team at Intermountain Health, where pharmacists and pharmacy technicians work collaboratively to ensure patients have timely access to prescribed medications. This fully remote team supports patient care by completing medication refill authorizations for primary care clinics across Intermountain. Future cross-training is planned with the Prior Authorization and Medication Assistance teams. If you enjoy focused, detail-driven work, strong teamwork, and making a meaningful impact on patient access to care, you’ll feel right at home on this team.

What does it mean to be a caregiver with Intermountain? Check out this video (https://youtu.be/4NWmzvtxZDA?si=fhwQlYWE59dbkpYy) and learn more and discover the "Power of We".

Job Function

The Pharmacy Technician demonstrates consistent application of knowledge and skills in assisting the pharmacist in execution of appropriate, safe, efficacious, efficient, and cost-effective pharmaceutical care. The position participates in many procedural aspects of pharmacy practice under the supervision of a licensed pharmacist or technician supervisor and is an integral part of the pharmacy team. This position supports Pharmacy Services in all locations (i.e., acute, community, ambulatory, specialty).

Essential Functions

• Reviews patient charts to verify most recent provider visits and ensure eligibility for refill under the EMRC collaborative practice agreement.

• Gathers and reviews relevant clinical information (e.g., labs, monitoring parameters, and medication history) to support refill requests.

• Prepares and documents refill authorization requests using pharmacy technology systems in accordance with state law, policies, and protocols.

• Ensures all required clinical criteria and documentation are complete prior to pharmacist review.

• Routes completed refill requests to the pharmacist for final verification and processing.

• Communicates with pharmacists and care team members regarding missing information, concerns, or clarification needs.

• Identifies potential safety concerns or gaps in care and escalates appropriately to the pharmacist.

• Maintains accurate and compliant documentation in the patient record.

• Demonstrates strong computer proficiency and the ability to efficiently navigate multiple systems and complex electronic health records in a remote work environment.

• Works collaboratively as part of a large, remote team; demonstrates strong interpersonal skills, professionalism, and the ability to build positive working relationships across the care team.

Skills

• Technical competency

• Regulatory compliance

• Financial awareness

• Service delivery

• Job performance

• Reliability and Attendance

• Communication

• Organization

• Computer proficiency

Qualifications

• High School or equivalent is required

• Current pharmacy technician certification and/or license applicable to state of practice.

• Current knowledge of state and federal regulations and statutes regarding the practice of pharmacy and the distribution of approved drugs, controlled substances, and investigational agents.

• Any lapse or failure to meet these requirements may result in disciplinary action, up to termination, at the hiring manager's discretion.

Physical Requirements

• Carrying, hearing/listening, lifting, manual dexterity, pulling/pushing, seeing, climbing, crawling, speaking, squatting/kneeling, standing, walking as needed to perform job duties.

Location:

Supply Chain Center

Work City:

Midvale

Work State:

Utah

Scheduled Weekly Hours:

0

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$20.73 - $31.58

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here (https://intermountainhealthcare.org/careers/benefits) .

By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.

Headquartered in Utah with locations in six primary states and additional operations across the western U.S., Intermountain Health is a nonprofit system of 34 hospitals, 400+ clinics, a medical group of more than 4,800 employed physicians and advanced care providers, a health plan division called Select Health with more than one million members, and other health services. Helping people live the healthiest lives possible, Intermountain is widely recognized as a leader in clinical quality improvement and efficient healthcare delivery.

Join our world-class team and embark on a career filled with opportunities, strength, innovation, and fulfillment.

Intermountain Health’s PEAK program supports caregivers in the pursuit of their education goals and career aspirations by providing up-front tuition coverage paid directly to the academic institution. The program offers 100+ learning options to choose from, including undergraduate studies, high school diplomas, and professional skills and certificates. Caregivers are eligible to participate in PEAK on day 1 of employment. Learn more. (https://intermountainhealthcare.org/careers/working-for-intermountain/employee-benefits/peak-program/)

The primary intent of this job description is to set a fair and equitable rate of pay for this classification. Only those key duties necessary for proper job evaluation and/or labor market analysis have been included. Other duties may be assigned by the supervisor.

All positions subject to close without notice.