Pharmacy Technician – Prescriptions & Customer Care

Hannaford Supermarkets; Town of Lloyd (NY); On-site; USD 34,000 - 42,000; Full time

Job summary

Hannaford Supermarkets in Highland, NY is seeking a Pharmacy Assistant to support pharmacists with prescriptions, patient service, and daily operations. You will greet customers, help prepare prescriptions, process insurance, and maintain inventories with accuracy and care.

Join a team committed to local sourcing and community health. The role requires strong communication, reliability, and the ability to multi-task in a fast-paced retail environment while upholding privacy and safety standards.

Qualifications

• Successful completion of criminal background check and drug testing as required.
• Excellent communication and customer service skills.
• Strong keyboard skills and a demonstrated ability to learn new software applications.
• Basic mathematic skills.
• Effective time management skills and sense of urgency.
• Ability to multi-task in a stressful environment.
• Effective interpersonal skills and desire to work in a team environment.
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Good problem-solving abilities, ability to focus and attention to detail.
• High levels of integrity, professionalism, and confidentiality.

Responsibilities

• Greet all customers and provide them with prompt and courteous service and assistance.
• Help pharmacists prepare prescriptions by counting or pouring medications, labeling containers, and pricing prescriptions.
• Ensure customers receive all their prescriptions.
• File written prescriptions forms after prescriptions are dispensed.
• Prepare and complete manual insurance claim forms.
• Maintain organized filing system for invoices, manual insurance claims, daily reports, etc. in accordance with Standard Practice Manual and state law.
• Help customers find over the counter items.
• Maintain a broad understanding of HBC MPP scheduling system.
• Assist in data entry of MPP information.
• Maintain attendance and vacation log information.
• Understand Pharmacy Standard Practice Manual.
• Order, stock, maintain and return pharmacy inventory through proper supplier.
• Assist in processing pharmacy outdates and credits including keeping inventory free from outdated product.
• Assist in preparation of pharmaceutical products for inventory.
• Share in responsibility for department maintenance and cleanliness in accordance with fixed activities.
• Maintain pharmacy department supplies (e.g. bottles, bags, labels, staples, etc.).
• Observe and adhere to all company policies and the Pharmacy Standard Practice Manual.
• Maintain a neat, well-groomed personal appearance at all times and comply with company personal appearance policy.
• Work within our company's management planning guidelines to maintain productivity.
• Support company's safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free of debris and safety hazards.
• Treat all co-workers with fairness, dignity and respect.
• Maintain the quality of department's appearance and presentation.
• Perform all other duties as assigned.

Skills

Customer service

Communication

Keyboarding

Time management

Multi-tasking

Attention to detail

Teamwork

Tools

Pharmacy software

Pharmacy register

Job description

Hannaford Supermarkets in Highland, NY is seeking a Pharmacy Assistant to support pharmacists with prescriptions, patient service, and daily operations. You will greet customers, help prepare prescriptions, process insurance, and maintain inventories with accuracy and care.

Join a team committed to local sourcing and community health. The role requires strong communication, reliability, and the ability to multi-task in a fast-paced retail environment while upholding privacy and safety standards.