Pharmacy Technician - Prescription Service Center/Call Center In Office

Essentia Health; Superior (AZ); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Tuition reimbursement

Flexible scheduling

Paid time off

Job summary

Essentia Health in Superior, WI is seeking Pharmacy Technicians (Ambulatory Care) to accurately enter prescriptions, prepare unit doses, manage inventories, and support the pharmacist team. This role involves training new staff, handling billing, and performing routine clerical duties within a fast-paced call center environment.

The position requires multi-state licensure, completion of ambulatory care training levels, and ongoing professional development.

Qualifications

• Minimum of 1040 hours of pharmacy technician experience
• State registration in the working state is required
• All Superior site staff must have Minnesota and Wisconsin registrations/eligibility

Responsibilities

• Enter prescriptions accurately in the computer system
• Prepare unit dose medications and non-sterile bulk compounding
• Assist pharmacists, train new staff and students, and handle billing and audits

Skills

Pharmacy technician experience

Education

Ambulatory Care Level I

Ambulatory Care Level II

Ambulatory Care Level III

Job description

Building Location:

Essentia Health Superior Belknap Pharmacy

Department:

2035700 PHARMACY CALL CENTER - DC

Job Description:

Is responsible for the accurate computer entry and processing of prescriptions, preparing unit dose medications, and non-sterile bulk compounding. Job duties also include inventory control, care of supplies and equipment, accurate cash handling, customer service, both in person and over the telephone, and the resolution of customer service issues. Assists the pharmacist in all aspects of the daily departmental activities, including training of new staff and pharmacy students, billing, record keeping and other clerical functions, monthly audits, and other duties as assigned by the pharmacist.

Education Qualifications:

Pharmacy Technician- Ambulatory Care Level I (On The Job Training)

Educational Requirements:

If working in a MN location, must meet one of these three education/experience categories as defined by the Minnesota Board of Pharmacy:

• Previous experience as a pharmacy technician with maintenance of continuous registration as a pharmacy technician with the Minnesota Board of Pharmacy dating back prior to January 1st, 2013
• Completion of a board-approved technician training program.
• Completion of the Essentia Health employer-based technician training program within one year of date of hire
• OR Continuous registration with the Minnesota Board of Pharmacy as a Pharmacist Intern

Certification/Licensure Required:

• Before hire, state registration in the state in which they will be working is required
• The applicant must to be at least 18 years of age and have graduated from high school or attained high school graduation equivalent (e.g. GED) for registration
• All float, casual positions and regular staff from sites in the Superior, Wisconsin location require registration in both Minnesota and Wisconsin
• All Wisconsin locations: may provide a “pending” application for registration
• Earns, through employer-based training program, and maintains Certification as a Certified Pharmacy Technician (CPhT) from the Pharmacy Technician Certification Board (PTCB) or the National Healthcareer Association (NHA) within 2 years of hire

• Be currently enrolled as a Pharmacy student in an accredited Pharm.D. program

NOTE: Any Pharmacy Technician that has a dual position as an Intern or Pre-Intern does not need to have the Pharmacy Technician Certification Board (PTCB) nor the National Healthcareer Association (NHA) certification.

• Must maintain registration(s) (immediately) and certification(s) (post one year of employment) for the duration of employment
• Ongoing continuing education and license renewal as required by the state’s Board of Pharmacy

Pharmacy Technician- Ambulatory Care Level II

Educational Requirement:

If working in a MN location, must meet one of these three education/experience categories as defined by the Minnesota Board of Pharmacy:

• Previous experience as a pharmacy technician with maintenance of continuous registration as a pharmacy technician with the Minnesota Board of Pharmacy dating back prior to January 1st, 2013.
• Completion of a board-approved technician training program
• Completion of the Essentia Health employer-based technician training program within first 90 days of employment

OR Continuous registration with the Minnesota Board of Pharmacy as a Pharmacist Intern

Required Qualifications:

• Minimum of 1040 hours of pharmacy technician experience
• Completion of Pharmacy Department’s Orientation AND one of the following Essentia Pharmacy Department training programs within 6 months of hire:
  • Core Sterile Compounding Training Program

Core Prescription Billing and Synchronization Training Program

Certification/Licensure Requirements:

• Before hire, state registration in the state in which they will be working is required. The applicant must to be at least 18 years of age and have graduated from high school or attained high school graduation equivalent (e.g. GED) for registration
• All float, casual positions and regular staff from sites in the Superior, Wisconsin location require registration in both Minnesota and Wisconsin
• All Wisconsin locations: may provide a “pending” application for registration
• Earns, through employer-based training program, and maintains Certification as a Certified Pharmacy Technician (CPhT) from the Pharmacy Technician Certification Board (PTCB) or the National Healthcareer Association (NHA) within 1 year of hire; OR be currently enrolled as a Pharmacy student in an accredited
• Pharm.D. program; OR for North Dakota locations only, progressing toward acceptance into a Doctor of Pharmacy program
• NOTE: Any Pharmacy Technician that has a dual position as an Intern or Pre-Intern does not need to have the Pharmacy Technician Certification Board (PTCB) nor the National Healthcareer Association (NHA) certification.
• Must maintain registration(s) (immediately) and certification(s) (post two years of employment) for the duration of employment
• Ongoing continuing education and license renewal as required by the state’s Board of Pharmacy

Pharmacy Technician- Ambulatory Care Level III

Educational Requirement:

If working in a MN location, must meet one of these three education/experience categories as defined by the Minnesota Board of Pharmacy:

• Previous experience as a pharmacy technician with maintenance of continuous registration as a pharmacy technician with the Minnesota Board of Pharmacy dating back prior to January 1st, 2013.
• Completion of a board-approved technician training program
• Completion of the Essentia Health employer-based technician training program within first 90 days of employment
• OR Continuous registration with the Minnesota Board of Pharmacy as a Pharmacist Intern

Required Qualifications:

• Minimum of 2080 hours of pharmacy technician experience
• Experience (within the past year) with Tier III qualifying work

Completion of required certification or Pharmacy Department’s Training Program for Tier III requirements within 6 months of date of hire.

Certification/Licensure Requirements:

• Registered as a pharmacy technician if the primary work location is Minnesota
• Registered as a pharmacy technician if the primary work location is in Wisconsin (may provide a “pending” registration)
• All float, casual positions and regular staff from sites in the Superior, Wisconsin location require registration in both Minnesota and Wisconsin.
• Possess a current Certified Pharmacy Technician (CPhT) from Pharmacy Technician Certification Board (PTCB) or the National Healthcareer Association (NHA)
• Must maintain registration(s) and certification(s) for the duration of employment.
• Ongoing continuing education and license renewal as required by the state’s Board of Pharmacy

Licensure/CertificationQualifications:

FTE:

1

Possible Remote/Hybrid Option:

Shift Rotation:

Day Rotation (United States of America)

Shift Start Time:

days

Shift End Time:

days

Weekends:

Holidays:

No

Call Obligation:

No

Union:

USWA Technical Workers Clinic (UTECC)

Union Posting Deadline:

10/22/2026

Compensation Range:

$22.07 - $32.81

Employee Benefits at Essentia Health:At Essentia Health, we’re committed to supporting your well-being, growth, and work-life balance. Our comprehensive benefits include medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs. We offer a 401(k) plan with employer contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs. To help you thrive both at work and at home, we provide flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health. Please note that benefit eligibility may vary. For full details, refer to your benefit summary or contact our HR Service Center at [phone].