Pharmacy Technician: Precision Dispensing and Patient Care

MedStar Health; Elkridge (MD); On-site; USD 27,000 - 47,000; Full time

Job summary

MedStar Health in Maryland seeks a Pharmacy Technician to assist pharmacists in data entry, dispensing, and packing prescription orders across clinics, with high-touch care for patients with complex medication needs.

The role involves handling daily orders, inventory, payments, and shipping while maintaining HIPAA compliance and accurate labeling, under pharmacist supervision. Licensure requirements apply.

Qualifications

• High school diploma or GED required.
• 1–2 years Pharmacy technician experience in retail, long-term care, mail order or specialty settings.
• National license such as PTCB or ExCPT within 6 months of hire.
• Maryland Pharmacy technician licensure required upon hire.

Responsibilities

• Answers the phones, troubleshoots issues, handles requests, answers questions, or triages to appropriate person.
• Assists with placing the daily order for drugs and supplies; follows inventory procedures; participates in inventories and cycle counts.
• Monitors workflow queues and completes all steps in a timely manner.
• Troubleshooting and resolving issues to ensure all Rx's are completed on time.
• Prepares prescriptions for dispensing: counts, verifies and labels medication accurately and according to policy and legal requirements.
• Processes all payment transactions in person, over the phone, and through the mail order module.
• Communicates and resolves any payment related denials or discrepancies.
• Prepares prescriptions for packaging for daily shipment. Creates invoices and shipping labels; ensures HIPAA compliance; and follows all cold chain shipping standards.
• Processes refills and performs data entry of new prescriptions including demographics, insurance plans, and prescription information under the supervision of a pharmacist; brings to the attention of a pharmacist any claims requiring overrides or interventions; troubleshoots insurance claim rejects; and follows up on problem prescriptions.

Skills

Data entry

Phone support

Education

High School Diploma or GED

Job description

MedStar Health in Maryland seeks a Pharmacy Technician to assist pharmacists in data entry, dispensing, and packing prescription orders across clinics, with high-touch care for patients with complex medication needs.

The role involves handling daily orders, inventory, payments, and shipping while maintaining HIPAA compliance and accurate labeling, under pharmacist supervision. Licensure requirements apply.