Pharmacy Technician - Patient Care & Wellness Advocate

Kroger Family of Companies; West Bend (WI); Presencial; USD 27 000 - 36 000; Tempo integral

Resumo da oferta

Kroger Family of Companies is seeking a pharmacy clerk to provide exceptional customer service and support in a fast-paced retail setting in Wisconsin. The role involves data entry, product dispensing assistance, cash handling, and adherence to HIPAA and company policies.

Responsibilities include answering inquiries, maintaining clean work areas, and assisting the pharmacy team with routine tasks while ensuring accurate transactions and a safe, compliant environment for customers and colleagues.

Qualificações

• High School Diploma or GED required.
• Must be 18 years old.
• Ability to handle highly confidential information.
• Meets minimum state requirements to perform the functions related to the position.

Responsabilidades

• Provide exceptional customer service in a fast-paced store setting.
• Comply with local, state, and federal regulations; report illegal activity.
• Assist pharmacist with responsibilities as allowed
• Perform reception, data entry, adjudication, and product dispensing steps accurately.
• Maintain clean and organized work stations and customer areas.
• Handle cash, coupons, and tendering per company policies to prevent loss.
• Answer phones, triage queries, and direct customers appropriately.
• Support health and wellness initiatives and HIPAA compliance.

Conhecimentos

Customer service

Communication

Attention to detail

Conflict resolution

Teamwork

Honesty and integrity

Cash handling

Careful with confidential information

Formação académica

High School Diploma or GED

Ferramentas

Cash register operation

Descrição da oferta de emprego

Kroger Family of Companies is seeking a pharmacy clerk to provide exceptional customer service and support in a fast-paced retail setting in Wisconsin. The role involves data entry, product dispensing assistance, cash handling, and adherence to HIPAA and company policies.

Responsibilities include answering inquiries, maintaining clean work areas, and assisting the pharmacy team with routine tasks while ensuring accurate transactions and a safe, compliant environment for customers and colleagues.