Pharmacy Technician: Patient Care & Wellness Advocate

Jobtome; Stoughton (WI); On-site; USD 17,000 - 22,000; Full time

Job summary

Jobtome is seeking a pharmacy clerk in Wisconsin to provide exceptional customer service, support pharmacists, and ensure compliant, accurate dispensing and data entry. The role emphasizes HIPAA compliance, cash handling, and a customer-centric environment.

The position requires a High School Diploma or GED, being at least 18 years old, and the ability to handle confidential information while working in a fast-paced retail pharmacy setting in Wisconsin.

Qualifications

• High School Diploma or GED required.
• Must be 18 years or older.
• Ability to handle highly confidential information.
• Meets minimum state requirements to perform the functions related to the position.

Responsibilities

• Comply with local, state and federal regulations; report all illegal activity, including robbery, theft or fraud.
• Comply with and reinforce all food safety, sanitation and safety regulations and programs; identify unsafe conditions and notify store management.
• Understand and perform ordering functions with primary and secondary wholesalers.
• Operate computerized inventory management, control, and ordering of medications, devices, supplements and supplies.
• Maintain clean and organized work stations and customer waiting areas.
• Count, measure and prepare specified product using best practices.
• Complete billing procedures to ensure value to customer and company.
• Answer phone and triage calls and inquiries.
• Adhere to coupon and cash handling guidelines; prevent loss with electronic transactions and cash.
• Provide stellar customer experience while reception, data entry, adjudication, and product dispensing processes are completed accurately and efficiently.
• Assist pharmacist with responsibilities that do not require professional judgement.
• Adhere to HIPAA regulations and company policies.
• Support company health and wellness initiatives.
• Process legend orders including Central Fill deliveries.
• Work cooperatively in a high-paced environment.
• Handle conflict in a professional manner.
• Honor confidentiality of customer and business information.
• Follow directions and seek help to resolve issues.
• Interact with minors, individuals with special needs, and older adults.

Skills

Customer service

Communication

Attention to detail

Teamwork

Education

High School Diploma or GED

Age 18+ requirement

Tools

Cash register

Job description

Jobtome is seeking a pharmacy clerk in Wisconsin to provide exceptional customer service, support pharmacists, and ensure compliant, accurate dispensing and data entry. The role emphasizes HIPAA compliance, cash handling, and a customer-centric environment.

The position requires a High School Diploma or GED, being at least 18 years old, and the ability to handle confidential information while working in a fast-paced retail pharmacy setting in Wisconsin.