Pharmacy Technician - Outpatient Pharmacy (Full Time)

UnityPoint Health; Cedar Rapids (IA); On-site; USD 32,000 - 46,000; Full time

Job summary

JobRx, Inc. is seeking a Pharmacy Technician to assist the pharmacist in receiving, preparing, and delivering medications to patients and caregivers in a community setting.

The role emphasizes accuracy in entering orders, maintaining patient profiles, and supporting insurance claims and billing processes. Qualified candidates will hold a High School Diploma, be Iowa-registered, and certified as Pharmacy Technicians.

Qualifications

• High School Diploma required.
• Retail experience is desired.
• Certified Pharmacy Technician credential.
• Iowa Registered Pharmacy Technician credential.
• Read/Write/Speak fluent English.
• Technical aptitude.
• Mechanical aptitude.
• Basic computer skills (word, email, browser).
• Knowledge of pharmaceutical technology.
• Knowledge of medical terminology.
• Use of usual and customary equipment to perform essential functions.

Responsibilities

• Enter, label, and prepare medication orders under pharmacist supervision.
• Maintain patient profiles with demographics, allergies, and insurance details.
• Maintain knowledge of pharmacy software, robotics, POS, and mailing systems.
• Process insurance claims and reimbursement procedures.
• Assist in inventory management and 340B programs.
• Educate and train pharmacy technicians and new hires.

Skills

Fluent English

Pharmacy knowledge

Technical aptitude

Mechanical aptitude

Basic computer skills

Education

High School Diploma

Iowa Registered Pharmacy Technician

Certified Pharmacy Technician

Tools

Pharmacy software

Robotics

Point-of-sale

Mailing systems

Insurance claims software

Job description

Overview

Under the direction supervision of a pharmacist, the pharmacy technician aids the pharmacist in the receipt, preparation, and delivery of medication to patients, families, and/or care givers. The technician maintains a practice environment that is in accordance with Iowa Board of Pharmacy Rules, Joint Commission, USP, ASHP, DEA, and the FDA.

Responsibilities

• Technical Support: Under the supervision of the pharmacist, enters, labels, and prepares medication orders.
• Maintains patients' profiles by adding/updating demographics, allergies, and insurance information.
• Exhibits and maintains knowledge of the software, robotics, point-of-sale, and mailing systems used to prepare and dispense prescriptions and over-the-counter products.
• Exhibits and maintains extensive knowledge in processing insurance claims and reimbursement procedures.
• Assists in maintaining adequate stock levels of pharmaceuticals and supplies through established inventory procedures. Communicates unusual usage patterns to supervisor and inventory staff.
• Assists in the management of 340B and Pharmacy virtual and on-hand inventories.

Departmental Support

• Promotes the development, preparation, implementation and attainment of departmental goals, policies, and projects.
• Serves on departmental committees as assigned.
• Attends in-services, on-the-job training, and attends at least 75% of required department meetings.
• Performs departmental inspections and controlled substance verification as assigned.
• Assists with the education, training or orientation of pharmacy technicians, and new hires.
• Communicates with pharmacist or supervisor as necessary when problems or unusual circumstances arise.

Customer Service

• Assists patients who are dropping off and/or picking up prescription or non-prescription orders.
• Communicates effectively with staff, physician office personnel, and customers to provide timely service and accurate information to reduce problems and minimize exceptions.
• Communicates with insurance carriers to resolve claim rejections, and to obtain refill authorizations.
• Triage incoming calls and provide answers to routine pharmacy procedures; refer drug information questions to a pharmacist as appropriate.
• Enroll patients in the Med to Bed program, including visiting patients on the floor to promote the program.

Accounting Support

• Reconciles cash registers.
• Prepares daily deposits.
• Reconciles and records incoming insurance checks.

Qualifications

• High School Diploma
• Retail experience is desired
• Certified Pharmacy Technician
• Iowa Registered Pharmacy Technician
• Read/Write/Speak fluent English
• Technical aptitude
• Mechanical aptitude
• Basic computer skills using word, email, and web browser
• Knowledge of pharmaceutical technology
• Knowledge of medical terminology
• Use of usual and customary equipment used to perform essential functions of the position