Pharmacy Technician - New Orleans

ChenMed, LLC; Metairie (LA); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Employee benefits

Job summary

ChenMed, LLC is seeking a Pharmacy Technician Retail to support pharmacy operations, assist with prescription processing, and mentor other technicians. The role emphasizes accuracy, patient interaction, and compliance with regulations. Training and ongoing education are part of the position.

The successful candidate will handle inventory, assist with claims, and work under the supervision of a Pharmacist to ensure high-quality patient care. A valid Pharmacy technician license is required.

Qualifications

• Knowledge of ChenMed and JenCare products, services, standards, policies and procedures.
• Knowledge of pharmacy law and medical terminology.
• Strong interpersonal skill and well-developed verbal and written communication skills.
• Good math and analytical skills.
• Basic proficiency in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook.
• Ability to work independently, meet deadlines and be flexible.
• Excellent organization skills and detailed oriented.
• This position may require travel nationwide for training and support purposes as needed.

Responsibilities

• Reviews and complies with the Pharmacy Technician Code of Conduct.
• Greets healthcare providers and patients by in person or phone; answers questions and refers to Pharmacist.
• Maintains pharmacy inventory and stock levels; places and expedites orders; verifies receipt; removes outdated drugs.
• Maintains knowledge of asset protection techniques, creates claims for order errors and damaged goods.
• Maintains a safe and clean pharmacy by complying with procedures, rules, and regulations.
• Uses pharmacy systems to enter patient and drug information; verifies accuracy and checks for interactions.
• Reports prescription errors to Pharmacist and follows policies for quality improvement.
• Follows government regulations including HIPAA, Medicare and Co-pay requirements.
• Engages patients by offering assistance and addressing questions for positive experience.
• Processes sales on register and handles cash as required.
• Directs and assists team members to maintain workflow and deadlines.
• Processes third-party reimbursement claims accurately to obtain payment.
• Earns and maintains certification/licensure as required; attends training and continuing education.
• Maintains knowledge and skill in healthcare and pharmacy.
• Performs other duties as assigned by manager.

Skills

Interpersonal skills

Communication

Math skills

Data entry

Independence

Time management

Education

High School diploma or equivalent

Board of Pharmacy technician registration

1 year pharmacy and customer service experience

Pharmacy/Medical data entry experience

Tools

Microsoft Office

Job description

We're unique. You should be, too.

We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?

We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.

The Pharmacy Technician Retail is responsible for assisting with the practice of pharmacy in accordance with state and federal regulations. The incumbent is responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. Duties and responsibilities include assisting and coaching pharmacy technicians in the operation of the pharmacy systems and ensures compliance to the company's policies and procedures. Employees models and delivers the highest level of quality healthcare while working directly with patients and their families, doctors and other medical personnel. Supervision is received from the Pharmacist who reviews work for attainment of desired objectives and conformity with departmental policies and procedures through conferences, personal inspections and review of report.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Reviews and complies with the Pharmacy Technician Code of Conduct.
• Helps healthcare providers and patients by greeting them in person or by phone; answering questions and request; referring inquiries to the Pharmacist that require their attention.
• Maintains pharmacy inventory by checking pharmaceutical stock to determine inventory level: anticipating needed medications and supplies; placing and expediting orders; verifying receipt; removing outdated drugs.
• Maintains knowledge of asset protection techniques, creates claims for order errors and damaged goods.
• Maintains a safe and clean pharmacy by complying with procedures, rules, and regulations.
• Performs duties assigned by the Pharmacist such as utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting, pouring pharmaceutical drugs, verifying medicine is correct and checking for possible interactions.
• Reports, immediately, prescription error to the Pharmacist and adheres to company policies and procedures in regards to pharmacy errors and quality improvement.
• Follows all applicable government regulations including HIPAA, Medicare and Co-pay requirements.
• Engages patients by offering assistance, resolving issues and answering questions to ensure a positive patient experience.
• Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required.
• Direct and assist team members as needed to maintain workflow and meet/ complete deadlines as assigned by the Pharmacy Manager or Pharmacist on duty.
• Process claims for 3rd party reimbursement efficiently and correctly to third-party insurance providers to obtain payment.
• Earns and maintains certification and licensure as required per state regulations. Attends training and completes as requested by the Pharmacy Manager and acquires continuing education credits.
• Maintain knowledge and skill in healthcare and pharmacy.
• Performs other duties as assigned and modified at manager's discretion.

KNOWLEDGE, SKILLS AND ABILITIES:

• Knowledge of ChenMed and/or JenCare Neighborhood Medical Center products, services, standards, policies and procedures.
• Knowledge of pharmacy law and medical terminology.
• Strong interpersonal skill and well-developed verbal and written communication skills.
• Good math and analytical skills
• Basic proficiency in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook
• Ability to work independently, meet deadlines and be flexible.
• Excellent organization skills and detailed oriented.
• This position may require travel nationwide for training and support purposes as needed.

EDUCATION AND EXPERIENCE CRITERIA:

• High School or equivalent; experience can substitute for education on a year for year basis above the minimum required
• Board of Pharmacy technician registration; maintain current licensure and certification for state
• Minimum of one (1) year of pharmacy and customer service experience.
• Pharmacy/Medical data entry experience

PAY RANGE:

$17.0 - $24.26 Hourly

The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.

EMPLOYEE BENEFITS

https://chenmed.makeityoursource.com/helpful-documents

We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.

ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.