Pharmacy Technician-Medication History, 40hr, Day

C100 UMass Memorial Medical Center, Inc.; New London (CT); On-site; USD 33,000 - 55,000; Full time

Benefits offered by this job

Signing bonus

Job summary

UMass Memorial Health is seeking a Pharmacy Technician to support transition of care under pharmacist supervision. You will collect and verify allergy and medication histories and communicate with patients, families, and the care team to ensure safe medication transitions upon hospital admission.

Under the supervision of a pharmacist, you will operate EHR systems, coordinate with pharmacies and clinics, and participate in a multidisciplinary TOC team to optimize patient care.

Qualifications

• License/Certification/Education: High school diploma or equivalent required.
• Massachusetts pharmacy technician registration and national pharmacy certification (PTCB) required.

Responsibilities

• Provide hands-on total quality patient care with pharmacists and care teams.
• Obtain medication and allergy history from patients and families.
• Interview patients and families.
• Use active listening.
• Overcome barriers including language barriers.
• Understand basic medication information.
• Collaborate with ED admitting teams and pharmacists.
• Access EHRs to obtain med history.
• Contact external facilities for med history.
• Coordinate with pharmacies, physician offices, hospitals and long-term care facilities.

Skills

Interpersonal

Phone skills

MS Office

Self-motivated

Independent

Organizational skills

Integrity

Attention to detail

Dependable

Empathetic

Active listening

Team player

Discretion

Efficient

Education

High school diploma or equivalent

Massachusetts PTCB registration

PTCB national certification

Tools

MS Office

Job description

Are you a current UMass Memorial Health caregiver?

Exemption Status: Non-Exempt Hiring Range: $23.81 - $40.14 Please note that the final offer may vary within this range based on a candidate’s experience, skills, qualifications, and internal equity considerations.

Schedule Details: Monday through Friday, Saturday Scheduled Hours: Day, Future Saturday only weekend rotation. Shift: 1 - Day Shift, 8 Hours (United States of America) Hours: 40 Cost Center: 10010 - 3800 Pharmacy Union: SHARE (State Healthcare and Research Employees) This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve.

We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Under the direct supervision of a pharmacist, performs transition of care (TOC) related tasks such as collection and verification of allergy and medication history.

The TOC liaison will communicate with patients, families, nurses, physicians, and other healthcare professionals to obtain accurate home medication lists upon hospital admission.

Provides integrated support for patients and the hospital’s admitting team to ensure a safe medication transition by providing a "hands-on" approach to total quality patient care.

Major Responsibilities

• Provides integrated support to patients, pharmacists, and various healthcare providers by providing a "hands-on" approach to total quality patient care.
• Works closely with patients and/or their families to obtain the best possible medication and allergy history.
• Interviewing patients and/or their families
• Utilizing active listening skills
• Utilizing available resources to overcome barriers (i.e. language barriers)
• Understanding basic medication information
• Integrate and collaborate with the emergency department’s admitting clinical teams, consisting of physicians, nurse practitioners, nurses, and case managers (i.e. Transition of Care Team, ED Team, Medicine Team, Surgery Team,etc.).
• Operate electronic health records to obtain patient medication history information.
• Contact outside medical facilities to obtain patient medication history information.
• Pharmacies
• Physician offices
• Hospitals
• Long-term Care Facilities

Position Qualifications

• License/Certification/Education: Required: High school diploma or equivalent required.
• Massachusetts pharmacy technician registration and national pharmacy certification by Pharmacy Technician Certification Board (PTCB) required.

Experience/Skills

• Required: Three years pharmacy experience required, with both community and inpatient hospital experience preferred.
• Must be proficient in math with knowledge and ability to use a computer for data entry.
• Must be able to follow oral and written instructions with accuracy, efficiency, and dependability.

All skills required

• Strong interpersonal communication skills;
• strong phone skills;
• competent in Microsoft software;
• self-motivated;
• independent;
• strong organizational skills;
• high-integrity;
• keen attention to detail;
• dependable;
• empathetic;
• strong listener;
• energetic;
• team-player;
• values discretion and confidentiality;
• efficient.

Preferred

• Experience with medication history program preferred.
• Community and/or ambulatory pharmacy experience preferred.

Schedule details: Future Saturday only weekend rotation.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other.

Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [e-mail]. We will make every effort to respond to your request for disability assistance as soon as possible.

At UMass Memorial Health, everyone is a caregiver.

No matter their responsibilities or title, every employee or "caregiver" fills an important role for our patients and their families every day.

It's not just the person who delivers the care. It's all the people who make it work ... and make it better.

Caregivers give everything that helps patients heal, from expertise to extra attention.

They give clean, comfortable rooms.

Fast, accurate answers.

And an easier, less stressful experience.

They give warm, reassuring smiles, and helping hands.

We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, our community and each other.

And everyone, in their own unique way, plays an important part, every day.